kernel-packages team mailing list archive

[Mike Pontillo <pontillo+launchpad@xxxxxxxxx>]

Public bug reported:

If I suspend my HP EliteBook 8740w, the screen goes blank.

Other portions of the system still function, such as sound, and
networking.

This is a fresh install of 14.04; I did not have SSH installed yet, but
now I do. So I can recreate the issue and gather more information for
troubleshooting if desired.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-21-generic 3.13.0-21.43
ProcVersionSignature: Ubuntu 3.13.0-21.43-generic 3.13.8
Uname: Linux 3.13.0-21-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  mpontillo   2011 F.... pulseaudio
Date: Wed Apr  2 17:47:53 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=08858ad2-333b-4856-9d45-924417e0bc03
InstallationDate: Installed on 2014-04-02 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
InterpreterPath: /usr/bin/python3.4
MachineType: Hewlett-Packard HP EliteBook 8740w
PccardctlStatus:
 Socket 0:
   3.3V
  16-bit
  PC Card
   Subdevice 0 (function 0) bound to driver "pata_pcmcia"
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-21-generic root=UUID=42ff76e7-429a-46e8-bf94-9fe7b114a31b ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-21-generic N/A
 linux-backports-modules-3.13.0-21-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 07/30/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68CAD Ver. F.05
dmi.board.name: 1520
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 33.2C
dmi.chassis.asset.tag: CNU03309C6
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.05:bd07/30/2010:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.2C:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP EliteBook 8740w
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-kerneloops resume suspend trusty

-- 
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https://bugs.launchpad.net/bugs/1301672

Title:
  [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  If I suspend my HP EliteBook 8740w, the screen goes blank.

  Other portions of the system still function, such as sound, and
  networking.

  This is a fresh install of 14.04; I did not have SSH installed yet,
  but now I do. So I can recreate the issue and gather more information
  for troubleshooting if desired.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-21-generic 3.13.0-21.43
  ProcVersionSignature: Ubuntu 3.13.0-21.43-generic 3.13.8
  Uname: Linux 3.13.0-21-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mpontillo   2011 F.... pulseaudio
  Date: Wed Apr  2 17:47:53 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=08858ad2-333b-4856-9d45-924417e0bc03
  InstallationDate: Installed on 2014-04-02 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP EliteBook 8740w
  PccardctlStatus:
   Socket 0:
     3.3V
    16-bit
    PC Card
     Subdevice 0 (function 0) bound to driver "pata_pcmcia"
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-21-generic root=UUID=42ff76e7-429a-46e8-bf94-9fe7b114a31b ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-21-generic N/A
   linux-backports-modules-3.13.0-21-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 8740w] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/30/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68CAD Ver. F.05
  dmi.board.name: 1520
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 33.2C
  dmi.chassis.asset.tag: CNU03309C6
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68CADVer.F.05:bd07/30/2010:svnHewlett-Packard:pnHPEliteBook8740w:pvr:rvnHewlett-Packard:rn1520:rvrKBCVersion33.2C:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 8740w
  dmi.sys.vendor: Hewlett-Packard

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