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[Bug 1304550] [NEW] [SAMSUNG SAMSUNG 900X] suspend/resume failure

 

Public bug reported:

I pressed suspend from the top-right cog menu, then the next time I came
to the laptop, the power light was on but screen was black and couldn't
be turned on.

I hard-reset the device and it booted normally again.

ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  g105b      2268 F.... pulseaudio
Date: Tue Apr  8 08:33:54 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=0140fa9d-0c30-4307-a1b8-830bb0de1631
InstallationDate: Installed on 2014-03-30 (9 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
InterpreterPath: /usr/bin/python3.4
MachineType: SAMSUNG SAMSUNG 900X
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-23-generic N/A
 linux-backports-modules-3.13.0-23-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
Title: [SAMSUNG SAMSUNG 900X] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 12/20/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P10AAH
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 900X3B/900X4B
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP10AAH:bd12/20/2012:svnSAMSUNG:pnSAMSUNG900X:pvrNP900X3B-A01UK:rvnSAMSUNGELECTRONICSCO.,LTD.:rn900X3B/900X4B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: SAMSUNG 900X
dmi.product.version: NP900X3B-A01UK
dmi.sys.vendor: SAMSUNG

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-kerneloops resume suspend trusty

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https://bugs.launchpad.net/bugs/1304550

Title:
  [SAMSUNG SAMSUNG 900X] suspend/resume failure

Status in “linux” package in Ubuntu:
  New

Bug description:
  I pressed suspend from the top-right cog menu, then the next time I
  came to the laptop, the power light was on but screen was black and
  couldn't be turned on.

  I hard-reset the device and it booted normally again.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  g105b      2268 F.... pulseaudio
  Date: Tue Apr  8 08:33:54 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=0140fa9d-0c30-4307-a1b8-830bb0de1631
  InstallationDate: Installed on 2014-03-30 (9 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: SAMSUNG SAMSUNG 900X
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-23-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-23-generic N/A
   linux-backports-modules-3.13.0-23-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [SAMSUNG SAMSUNG 900X] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 12/20/2012
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P10AAH
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 900X3B/900X4B
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP10AAH:bd12/20/2012:svnSAMSUNG:pnSAMSUNG900X:pvrNP900X3B-A01UK:rvnSAMSUNGELECTRONICSCO.,LTD.:rn900X3B/900X4B:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: SAMSUNG 900X
  dmi.product.version: NP900X3B-A01UK
  dmi.sys.vendor: SAMSUNG

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