← Back to team overview

kernel-packages team mailing list archive

Re: [Bug 1304081] Re: [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure

 

Joseph,
The Elitebook 840 is at my home lab. I'm working in the HP office today
doing some maintenance on my vsphere cluster. I'll test this as soon as I
get back home.

CC'ing my work address here.


On Tue, Apr 8, 2014 at 1:02 PM, Joseph Salisbury <
joseph.salisbury@xxxxxxxxxxxxx> wrote:

> Would it be possible for you to test the latest upstream kernel? Refer
> to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not
> boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as
> "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>
> ** Changed in: linux (Ubuntu)
>    Importance: Undecided => Medium
>
> ** Changed in: linux (Ubuntu)
>        Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1304081
>
> Title:
>   [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>
> Status in "linux" package in Ubuntu:
>   Incomplete
>
> Bug description:
>   happens on resume from suspend on Haswell HP Elitebook 840. Ubuntu
>   installed on 120GB m.2 drive.
>
>   ProblemType: KernelOops
>   DistroRelease: Ubuntu 14.04
>   Package: linux-image-3.13.0-23-generic 3.13.0-23.45
>   ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
>   Uname: Linux 3.13.0-23-generic x86_64
>   Annotation: This occured during a previous suspend and prevented it from
> resuming properly.
>   ApportVersion: 2.14.1-0ubuntu1
>   Architecture: amd64
>   AudioDevicesInUse:
>    USER        PID ACCESS COMMAND
>    /dev/snd/controlC0:  nkofahl    1913 F.... pulseaudio
>    /dev/snd/controlC1:  nkofahl    1913 F.... pulseaudio
>   Date: Mon Apr  7 16:39:40 2014
>   ExecutablePath: /usr/share/apport/apportcheckresume
>   Failure: suspend/resume
>   HibernationDevice: RESUME=UUID=716ada4d-d37e-4123-925d-06bef8ab8017
>   InstallationDate: Installed on 2014-04-07 (0 days ago)
>   InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
>   InterpreterPath: /usr/bin/python3.4
>   MachineType: Hewlett-Packard HP EliteBook 840 G1
>   ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
>   ProcEnviron:
>    TERM=linux
>    PATH=(custom, no user)
>   ProcFB: 0 inteldrmfb
>   ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed
> root=UUID=bf1e3daf-7fc3-4b40-9b10-c49389803ee0 ro quiet splash vt.handoff=7
>   PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
> PulseAudio daemon running, or not running as session daemon.
>   RelatedPackageVersions:
>    linux-restricted-modules-3.13.0-23-generic N/A
>    linux-backports-modules-3.13.0-23-generic  N/A
>    linux-firmware                             1.127
>   RfKill:
>    0: phy0: Wireless LAN
>         Soft blocked: no
>         Hard blocked: no
>   SourcePackage: linux
>   Title: [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
>   UpgradeStatus: No upgrade log present (probably fresh install)
>   UserGroups:
>
>   dmi.bios.date: 02/19/2014
>   dmi.bios.vendor: Hewlett-Packard
>   dmi.bios.version: L71 Ver. 01.08
>   dmi.board.name: 198F
>   dmi.board.vendor: Hewlett-Packard
>   dmi.board.version: KBC Version 15.54
>   dmi.chassis.asset.tag: 73622P11PL
>   dmi.chassis.type: 10
>   dmi.chassis.vendor: Hewlett-Packard
>   dmi.modalias:
> dmi:bvnHewlett-Packard:bvrL71Ver.01.08:bd02/19/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10203:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
>   dmi.product.name: HP EliteBook 840 G1
>   dmi.product.version: A3009DD10203
>   dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1304081/+subscriptions
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1304081

Title:
  [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  happens on resume from suspend on Haswell HP Elitebook 840. Ubuntu
  installed on 120GB m.2 drive.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nkofahl    1913 F.... pulseaudio
   /dev/snd/controlC1:  nkofahl    1913 F.... pulseaudio
  Date: Mon Apr  7 16:39:40 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=716ada4d-d37e-4123-925d-06bef8ab8017
  InstallationDate: Installed on 2014-04-07 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP EliteBook 840 G1
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed root=UUID=bf1e3daf-7fc3-4b40-9b10-c49389803ee0 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-23-generic N/A
   linux-backports-modules-3.13.0-23-generic  N/A
   linux-firmware                             1.127
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [Hewlett-Packard HP EliteBook 840 G1] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 02/19/2014
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: L71 Ver. 01.08
  dmi.board.name: 198F
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 15.54
  dmi.chassis.asset.tag: 73622P11PL
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrL71Ver.01.08:bd02/19/2014:svnHewlett-Packard:pnHPEliteBook840G1:pvrA3009DD10203:rvnHewlett-Packard:rn198F:rvrKBCVersion15.54:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook 840 G1
  dmi.product.version: A3009DD10203
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1304081/+subscriptions


Follow ups

References