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[Bug 1293863] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1293863

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: precise

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https://bugs.launchpad.net/bugs/1293863

Title:
  USb dongle not work properly HCI0 TIMEOUT tx

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I insert my BT dongle, the led just blink and i can't use it in any
  way... here some info about this OLD bug but still here after age...

  Description:	Ubuntu 12.04.4 LTS
  Release:	12.04

  
  lsusb:
  Bus 003 Device 005: ID 1131:1004 Integrated System Solution Corp. Bluetooth Device

  dmesg: 
  [ 8908.268077] usb 3-3: new full-speed USB device number 5 using ohci_hcd
  [ 8909.628029] Bluetooth: hci0 command tx timeout
  [ 8919.756019] Bluetooth: hci0 command tx timeout

  #hciconfig dev
  hci0:	Type: BR/EDR  Bus: USB
  	BD Address: 00:11:67:BA:24:9A  ACL MTU: 1021:4  SCO MTU: 48:10
  	DOWN 
  	RX bytes:908 acl:0 sco:0 events:32 errors:0
  	TX bytes:146 acl:0 sco:0 commands:34 errors:0

  #hciconfig hci0 up 
  Can't init device hci0: Connection timed out (110)

  
  #hciconfig hci0 reset
  Can't init device hci0: Connection timed out (110)

  
    Installato: 4.98-2ubuntu7
    Candidato:  4.98-2ubuntu7

  
  No way to use it with 12.04 (Linux naxil 3.2.0-60-generic #91-Ubuntu SMP Wed Feb 19 03:55:18 UTC 2014 i686 athlon i386 GNU/Linux)
   any help?

  
  #service -status-all
   [ ? ]  alsa-restore
   [ ? ]  alsa-store
   [ ? ]  anacron
   [ - ]  apparmor
   [ ? ]  apport
   [ ? ]  atd
   [ ? ]  bluetooth
   [ - ]  bootlogd
   [ ? ]  console-setup
   [ ? ]  cron
   [ ? ]  cups
   [ ? ]  dbus
   [ ? ]  dmesg
   [ ? ]  dns-clean
   [ ? ]  friendly-recovery
   [ - ]  grub-common
   [ ? ]  hostname
   [ ? ]  hwclock
   [ ? ]  hwclock-save
   [ ? ]  irqbalance
   [ ? ]  killprocs
   [ ? ]  lightdm
   [ ? ]  modemmanager
   [ ? ]  module-init-tools
   [ ? ]  network-interface
   [ ? ]  network-interface-container
   [ ? ]  network-interface-security
   [ ? ]  network-manager
   [ ? ]  networking
   [ + ]  ntp
   [ ? ]  ondemand
   [ ? ]  passwd
   [ ? ]  plymouth
   [ ? ]  plymouth-log
   [ ? ]  plymouth-ready
   [ ? ]  plymouth-splash
   [ ? ]  plymouth-stop
   [ ? ]  plymouth-upstart-bridge
   [ ? ]  pppd-dns
   [ ? ]  procps
   [ - ]  pulseaudio
   [ ? ]  rc.local
   [ ? ]  resolvconf
   [ ? ]  rfkill-restore
   [ ? ]  rfkill-store
   [ - ]  rsync
   [ ? ]  rsyslog
   [ ? ]  runhwactivator
   [ ? ]  screen-cleanup
   [ ? ]  sendsigs
   [ ? ]  setvtrgb
   [ - ]  stop-bootlogd
   [ - ]  stop-bootlogd-single
   [ ? ]  sudo
   [ ? ]  udev
   [ ? ]  udev-fallback-graphics
   [ ? ]  udev-finish
   [ ? ]  udevmonitor
   [ ? ]  udevtrigger
   [ ? ]  ufw
   [ ? ]  umountfs
   [ ? ]  umountnfs.sh
   [ ? ]  umountroot
   [ - ]  unattended-upgrades
   [ - ]  urandom
   [ - ]  x11-common

  lsmod

  Module                  Size  Used by
  btusb                  17948  1 
  ppp_deflate            12878  0 
  zlib_deflate           26622  1 ppp_deflate
  bsd_comp               12842  0 
  ppp_async              17307  1 
  crc_ccitt              12627  1 ppp_async
  hw_cdc_driver          37424  0 
  option                 33948  2 
  usb_wwan               19779  1 option
  usbserial              37201  7 option,usb_wwan
  cdc_wdm                17317  0 
  joydev                 17393  0 
  snd_intel8x0           33455  2 
  snd_ac97_codec        110213  1 snd_intel8x0
  ac97_bus               12642  1 snd_ac97_codec
  snd_pcm                80916  2 snd_intel8x0,snd_ac97_codec
  snd_seq_midi           13132  0 
  radeon                738089  2 
  snd_rawmidi            25424  1 snd_seq_midi
  snd_seq_midi_event     14475  1 snd_seq_midi
  psmouse                96744  0 
  xpad                   17827  0 
  snd_seq                51592  2 snd_seq_midi,snd_seq_midi_event
  ff_memless             12945  1 xpad
  serio_raw              13027  0 
  k8temp                 12905  0 
  snd_timer              28931  2 snd_pcm,snd_seq
  snd_seq_device         14172  3 snd_seq_midi,snd_rawmidi,snd_seq
  ttm                    65344  1 radeon
  snd                    62218  11 snd_intel8x0,snd_ac97_codec,snd_pcm,snd_rawmidi,snd_seq,snd_timer,snd_seq_device
  drm_kms_helper         45466  1 radeon
  i2c_ali15x3            12878  0 
  soundcore              14635  1 snd
  drm                   197641  4 radeon,ttm,drm_kms_helper
  i2c_ali1535            12777  0 
  snd_page_alloc         14115  2 snd_intel8x0,snd_pcm
  i2c_ali1563            12850  0 
  rfcomm                 38139  4 
  i2c_algo_bit           13199  1 radeon
  bnep                   17830  2 
  bluetooth             158447  13 btusb,rfcomm,bnep
  parport_pc             32114  1 
  ppdev                  12849  0 
  shpchp                 32265  0 
  mac_hid                13077  0 
  lp                     17455  0 
  parport                40930  3 parport_pc,ppdev,lp
  usbhid                 41937  0 
  hid                    81731  1 usbhid
  pata_ali               13562  2 
  uli526x                22402  0 
  dmfe                   22990  0 
  8139too                23283  0 
  8139cp                 26688  0 
  usb_storage            39646  0 

  any help?

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