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[Bug 1309887] Re: [ASUSTeK Computer Inc. N53SM] suspend/resume failure

 

Bruno Thomsen, as per https://www.asus.com/Notebooks_Ultrabooks/N53SM/HelpDesk_Download/ an update to your BIOS is available (205). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-205

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1309887/+attachment/4088565/+files/lspci-vnvn.log

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- [ASUSTeK Computer Inc. N53SM] suspend/resume failure
+ [ASUS N53SM] suspend/resume failure

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https://bugs.launchpad.net/bugs/1309887

Title:
  [ASUS N53SM] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This happened during resume to login screen.

  Ubuntu 3.13.0-23.45-generic 3.13.8

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bruno      2234 F.... pulseaudio
  Date: Sat Apr 19 10:41:10 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=c4d4be4d-98e0-40d3-840a-ff58a3b6441f
  InstallationDate: Installed on 2012-12-13 (491 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  InterpreterPath: /usr/bin/python3.4
  MachineType: ASUSTeK Computer Inc. N53SM
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=48b4caef-2a6c-40cf-b678-c343169c2e2a ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-23-generic N/A
   linux-backports-modules-3.13.0-23-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. N53SM] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-03-01 (48 days ago)
  UserGroups:
   
  dmi.bios.date: 11/03/2011
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N53SM.202
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N53SM
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN53SM.202:bd11/03/2011:svnASUSTeKComputerInc.:pnN53SM:pvr1.0:rvnASUSTeKComputerInc.:rnN53SM:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: N53SM
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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