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Message #55963
[Bug 1309887] Re: [ASUSTeK Computer Inc. N53SM] suspend/resume failure
Bruno Thomsen, as per https://www.asus.com/Notebooks_Ultrabooks/N53SM/HelpDesk_Download/ an update to your BIOS is available (205). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-205
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1309887/+attachment/4088565/+files/lspci-vnvn.log
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- [ASUSTeK Computer Inc. N53SM] suspend/resume failure
+ [ASUS N53SM] suspend/resume failure
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https://bugs.launchpad.net/bugs/1309887
Title:
[ASUS N53SM] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
This happened during resume to login screen.
Ubuntu 3.13.0-23.45-generic 3.13.8
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-23-generic 3.13.0-23.45
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.14.1-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: bruno 2234 F.... pulseaudio
Date: Sat Apr 19 10:41:10 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=c4d4be4d-98e0-40d3-840a-ff58a3b6441f
InstallationDate: Installed on 2012-12-13 (491 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
InterpreterPath: /usr/bin/python3.4
MachineType: ASUSTeK Computer Inc. N53SM
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=48b4caef-2a6c-40cf-b678-c343169c2e2a ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-23-generic N/A
linux-backports-modules-3.13.0-23-generic N/A
linux-firmware 1.127
SourcePackage: linux
Title: [ASUSTeK Computer Inc. N53SM] suspend/resume failure
UpgradeStatus: Upgraded to trusty on 2014-03-01 (48 days ago)
UserGroups:
dmi.bios.date: 11/03/2011
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: N53SM.202
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: N53SM
dmi.board.vendor: ASUSTeK Computer Inc.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK Computer Inc.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN53SM.202:bd11/03/2011:svnASUSTeKComputerInc.:pnN53SM:pvr1.0:rvnASUSTeKComputerInc.:rnN53SM:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
dmi.product.name: N53SM
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK Computer Inc.
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