kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Claus Lensbøl, as per http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5275310&spf_p.tpst=swdMain&spf_p.prp_swdMain=wsrp-navigationalState%3DswEnvOID%253D4060%257CswLang%253D%257Caction%253DlistDriver&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken#BIOS an update to your BIOS is available (F.48). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-f.48

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Touchpad not recognized after upgrade 13.10->14.04
+ [HP EliteBook Folio 9470m Notebook PC] Touchpad not recognized after upgrade 13.10->14.04

-- 
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https://bugs.launchpad.net/bugs/1309875

Title:
  [HP EliteBook Folio 9470m Notebook PC] Touchpad not recognized after
  upgrade 13.10->14.04

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I'm not perfectly sure the problem lies here, but after reading
  several arch linux bug repports that points towards a kernel issue,
  I'm reporting it here.

  After upgrading my HP Folio 9470m from 13.10 to 14.04 I no longer have a working touchpad.
  As far as I can tell it gets recognized as a generic mouse, from xinput:

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Generic Mouse                      	id=11	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=8	[slave  keyboard (3)]
      ↳ HP HD Webcam [Fixed]                    	id=9	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=10	[slave  keyboard (3)]
      ↳ HP WMI hotkeys                          	id=12	[slave  keyboard (3)]

  From dmesg | grep -i touch:
  [   12.334048] psmouse serio1: alps: Unknown ALPS touchpad: E7=10 00 64, EC=10 00 64

  It should be pointed out that i ran a couple of days in prerelease
  (from the 12th iirc) with no problems. It is only after the official
  release I have had this issue.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  cmol       2337 F.... pulseaudio
   /dev/snd/pcmC0D0p:   cmol       2337 F...m pulseaudio
  CurrentDesktop: Unity
  Date: Sat Apr 19 09:43:09 2014
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=dcbd44af-70de-4344-ab45-cb692b5a800a
  InstallationDate: Installed on 2013-06-29 (293 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Hewlett-Packard HP EliteBook Folio 9470m
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=a3739379-faeb-49ab-984e-bbfc76090938 ro quiet splash acpi_backlight=vendor vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-12 (6 days ago)
  dmi.bios.date: 02/01/2013
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68IBD Ver. F.40
  dmi.board.name: 18DF
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 62.14
  dmi.chassis.asset.tag: CNU3139S0N
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68IBDVer.F.40:bd02/01/2013:svnHewlett-Packard:pnHPEliteBookFolio9470m:pvrA1029D1103:rvnHewlett-Packard:rn18DF:rvrKBCVersion62.14:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP EliteBook Folio 9470m
  dmi.product.version: A1029D1103
  dmi.sys.vendor: Hewlett-Packard

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