← Back to team overview

kernel-packages team mailing list archive

[Bug 1254131] Re: Lubuntu 13.10 lid close freeze

 

kalehrl, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Description changed:

  I have a Dell latitude d505 laptop running Lubuntu 13.10.
  When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved.
  The backlight is still on but the system is completely unresponsive.
  I can't even ssh into the laptop to shut it down properly but have to pull the plug.
  When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly.
  I tried changing the options in xfce-power-manager to disable suspend but to no avail.
  I also tried editing the /etc/systemd/logind.conf but nothing worked.
  Whenever the lid is closed system hangs.
  
- ProblemType: Bug
- DistroRelease: Ubuntu 13.10
- Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
- ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
- Uname: Linux 3.11.0-13-generic i686
- ApportVersion: 2.12.5-0ubuntu2.1
- Architecture: i386
- Date: Fri Nov 22 19:55:36 2013
- InstallationDate: Installed on 2007-01-11 (2507 days ago)
- InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
- MarkForUpload: True
- SourcePackage: xserver-xorg-video-intel
- UpgradeStatus: No upgrade log present (probably fresh install)
  ---
- ApportVersion: 2.12.5-0ubuntu2.1
- Architecture: i386
- DistroRelease: Ubuntu 13.10
- InstallationDate: Installed on 2007-01-11 (2507 days ago)
- InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
- MarkForUpload: True
- Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
- PackageArchitecture: i386
- ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
- Tags:  saucy
- Uname: Linux 3.11.0-13-generic i686
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDmesg: [   19.936126] init: plymouth-upstart-bridge main process ended, respawning
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
-  Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02) (prog-if 00 [VGA controller])
-    Subsystem: Dell Latitude D505 [1028:0163]
-    Subsystem: Dell Latitude D505 [1028:0163]
+  Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02) (prog-if 00 [VGA controller])
+    Subsystem: Dell Latitude D505 [1028:0163]
+    Subsystem: Dell Latitude D505 [1028:0163]
  InstallationDate: Installed on 2014-04-17 (2 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  LightdmGreeterLog:
-  ** (lightdm-gtk-greeter:2923): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
-  g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
+  ** (lightdm-gtk-greeter:2923): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
+  g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:2029): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
  Lsusb:
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Inc. Latitude D505
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=bdc1d82e-11a8-4346-9b88-9ad33e86fa9f ro forcepae quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  _MarkForUpload: True
  dmi.bios.date: 11/03/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0H2049
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/03/2006:svnDellInc.:pnLatitudeD505:pvr:rvnDellInc.:rn0H2049:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D505
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Apr 20 18:27:20 2014
  xserver.configfile: default
  xserver.errors:
-  
+ 
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  
+ 
  xserver.version: 2:1.15.1-0ubuntu2

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254131/+attachment/3915154/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254131/+attachment/3915155/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254131/+attachment/3915328/+files/Dependencies.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254131/+attachment/3915329/+files/ProcEnviron.txt

** Tags added: bios-outdated-a17

** Tags removed: bios-outdated-a17
** Tags added: latest-bios-a11

** Tags added: regression-potential

** Tags added: needs-upstream-testing

** Summary changed:

-  Lubuntu 13.10 lid close freeze
+ [Dell Latitude D505] Lubuntu suspend via lid close causes freeze

** Tags added: bot-stop-nagging

** Description changed:

- I have a Dell latitude d505 laptop running Lubuntu 13.10.
- When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved.
- The backlight is still on but the system is completely unresponsive.
- I can't even ssh into the laptop to shut it down properly but have to pull the plug.
- When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly.
- I tried changing the options in xfce-power-manager to disable suspend but to no avail.
- I also tried editing the /etc/systemd/logind.conf but nothing worked.
- Whenever the lid is closed system hangs.
+ I have a Dell latitude d505 laptop running Lubuntu 13.10. When I close
+ the lid, the screen becomes blank and the mouse cursor freezes and can't
+ be moved. The backlight is still on but the system is completely
+ unresponsive. I can't even ssh into the laptop to shut it down properly
+ but have to pull the plug. I tried changing the options in xfce-power-
+ manager to disable suspend but to no avail. I also tried editing the
+ /etc/systemd/logind.conf but nothing worked.
+ 
+ WORKAROUND: Suspend via logout menu, or keyboard shortcut first, then
+ shut the lid.
  
  ---
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDmesg: [   19.936126] init: plymouth-upstart-bridge main process ended, respawning
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Latitude D505 [1028:0163]
     Subsystem: Dell Latitude D505 [1028:0163]
  InstallationDate: Installed on 2014-04-17 (2 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:2923): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:2029): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Inc. Latitude D505
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=bdc1d82e-11a8-4346-9b88-9ad33e86fa9f ro forcepae quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  
  _MarkForUpload: True
  dmi.bios.date: 11/03/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0H2049
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/03/2006:svnDellInc.:pnLatitudeD505:pvr:rvnDellInc.:rn0H2049:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D505
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Apr 20 18:27:20 2014
  xserver.configfile: default
  xserver.errors:
  
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
  
  xserver.version: 2:1.15.1-0ubuntu2

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1254131

Title:
  [Dell Latitude D505] Lubuntu suspend via lid close causes freeze

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a Dell latitude d505 laptop running Lubuntu 13.10. When I close
  the lid, the screen becomes blank and the mouse cursor freezes and
  can't be moved. The backlight is still on but the system is completely
  unresponsive. I can't even ssh into the laptop to shut it down
  properly but have to pull the plug. I tried changing the options in
  xfce-power-manager to disable suspend but to no avail. I also tried
  editing the /etc/systemd/logind.conf but nothing worked.

  WORKAROUND: Suspend via logout menu, or keyboard shortcut first, then
  shut the lid.

  ---
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDmesg: [   19.936126] init: plymouth-upstart-bridge main process ended, respawning
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Latitude D505 [1028:0163]
     Subsystem: Dell Latitude D505 [1028:0163]
  InstallationDate: Installed on 2014-04-17 (2 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:2923): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:2029): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Inc. Latitude D505
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=bdc1d82e-11a8-4346-9b88-9ad33e86fa9f ro forcepae quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  _MarkForUpload: True
  dmi.bios.date: 11/03/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0H2049
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/03/2006:svnDellInc.:pnLatitudeD505:pvr:rvnDellInc.:rn0H2049:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D505
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Apr 20 18:27:20 2014
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.15.1-0ubuntu2

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1254131/+subscriptions