kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

** Tags added: latest-bios-a08

** Summary changed:

- [Dell Inc. Latitude E7240] suspend/resume failure
+ [Dell Latitude E7240] suspend/resume failure

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https://bugs.launchpad.net/bugs/1298962

Title:
  [Dell Latitude E7240] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  After closing the lid of my laptop to suspend it, the screen did not
  shut off & the laptop did not suspend. Instead it became completely
  unresponsive, ignoring mouse & keyboard input. I had to reset it using
  the power button. After rebooting, it worked properly & prompted me to
  submit this bug report.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-19-generic 3.13.0-19.40
  ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kelly      1967 F.... pulseaudio
   /dev/snd/controlC1:  kelly      1967 F.... pulseaudio
  Date: Fri Mar 28 07:36:37 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2014-03-21 (6 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140304)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Latitude E7240
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-19-generic.efi.signed root=UUID=079c9eaf-f15d-40fd-b852-40c94d7a0981 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-19-generic N/A
   linux-backports-modules-3.13.0-19-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Dell Inc. Latitude E7240] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 02/18/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0531FD
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd02/18/2014:svnDellInc.:pnLatitudeE7240:pvr01:rvnDellInc.:rn0531FD:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E7240
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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