kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Steve Jones, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=en&cc=us&dlc=en&sw_lang=&product=5264742#N931 an update to your BIOS is available (F.48). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-f.48

** Summary changed:

- AMD A6 System won't wake from sleep-Black Screen
+ [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen

** Description changed:

  When I close my laptop and then open it, it will not wake up. The screen
  remains black. Otherwise the system is fine when running all
  applications, games, and such.
  
- The system wakes when using the proprietary drivers but seems to have
- stability issues when using it (artifacts on dash every couple of days
- that disappear when I log out and log back in and occasional freezes
- where the screen is black with white lines on wake once every several
- days).
- 
- Ubuntu 14.04 64 bit with xorg driver
- 
- AMD A6-3420M APU with Radeon(tm) HD Graphics × 4 
- full system specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03349988&cc=us&dlc=en&lc=en
- 
- HP-Pavilion-g6-Notebook-PC 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10
- 19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
- 
- X.Org version: 1.15.1
- 
- 00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647]
- 	Subsystem: Hewlett-Packard Company Device [103c:169b]
- 	Kernel driver in use: radeon
+ WORKAROUND: The system wakes when using the proprietary drivers but
+ seems to have stability issues when using it (artifacts on dash every
+ couple of days that disappear when I log out and log back in and
+ occasional freezes where the screen is black with white lines on wake
+ once every several days).
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  stevejones   1948 F.... pulseaudio
-  /dev/snd/controlC0:  stevejones   1948 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  stevejones   1948 F.... pulseaudio
+  /dev/snd/controlC0:  stevejones   1948 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Apr 25 16:52:15 2014
  HibernationDevice: RESUME=UUID=ad00b189-9e75-4956-ae95-a51a837a35b9
  InstallationDate: Installed on 2014-04-03 (22 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  Lsusb:
-  Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd 
-  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
-  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
-  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd
+  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=9c19d79a-8060-45e9-9248-88fe550aca2e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.46
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 169B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 18.1A
  dmi.chassis.asset.tag: 5CG2170MCM
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd01/16/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690130000204610000620100:rvnHewlett-Packard:rn169B:rvrKBCVersion18.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g6 Notebook PC
  dmi.product.version: 0690130000204610000620100
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1312965

Title:
  [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I close my laptop and then open it, it will not wake up. The
  screen remains black. Otherwise the system is fine when running all
  applications, games, and such.

  WORKAROUND: The system wakes when using the proprietary drivers but
  seems to have stability issues when using it (artifacts on dash every
  couple of days that disappear when I log out and log back in and
  occasional freezes where the screen is black with white lines on wake
  once every several days).

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  stevejones   1948 F.... pulseaudio
   /dev/snd/controlC0:  stevejones   1948 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Apr 25 16:52:15 2014
  HibernationDevice: RESUME=UUID=ad00b189-9e75-4956-ae95-a51a837a35b9
  InstallationDate: Installed on 2014-04-03 (22 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  Lsusb:
   Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=9c19d79a-8060-45e9-9248-88fe550aca2e ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 01/16/2012
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.46
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 169B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 18.1A
  dmi.chassis.asset.tag: 5CG2170MCM
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd01/16/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690130000204610000620100:rvnHewlett-Packard:rn169B:rvrKBCVersion18.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion g6 Notebook PC
  dmi.product.version: 0690130000204610000620100
  dmi.sys.vendor: Hewlett-Packard

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