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Message #57537
[Bug 1312965] [NEW] AMD A6 System won't wake from sleep-Black Screen
Public bug reported:
When I close my laptop and then open it, it will not wake up. The screen
remains black. Otherwise the system is fine when running all
applications, games, and such.
The system wakes when using the proprietary drivers but seems to have
stability issues when using it (artifacts on dash every couple of days
that disappear when I log out and log back in and occasional freezes
where the screen is black with white lines on wake once every several
days).
Ubuntu 14.04 64 bit with xorg driver
AMD A6-3420M APU with Radeon(tm) HD Graphics × 4
full system specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03349988&cc=us&dlc=en&lc=en
HP-Pavilion-g6-Notebook-PC 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10
19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
X.Org version: 1.15.1
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647]
Subsystem: Hewlett-Packard Company Device [103c:169b]
Kernel driver in use: radeon
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: stevejones 1948 F.... pulseaudio
/dev/snd/controlC0: stevejones 1948 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 25 16:52:15 2014
HibernationDevice: RESUME=UUID=ad00b189-9e75-4956-ae95-a51a837a35b9
InstallationDate: Installed on 2014-04-03 (22 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
Lsusb:
Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=9c19d79a-8060-45e9-9248-88fe550aca2e ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/16/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 169B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 18.1A
dmi.chassis.asset.tag: 5CG2170MCM
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd01/16/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690130000204610000620100:rvnHewlett-Packard:rn169B:rvrKBCVersion18.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0690130000204610000620100
dmi.sys.vendor: Hewlett-Packard
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug trusty
--
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https://bugs.launchpad.net/bugs/1312965
Title:
AMD A6 System won't wake from sleep-Black Screen
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
When I close my laptop and then open it, it will not wake up. The
screen remains black. Otherwise the system is fine when running all
applications, games, and such.
The system wakes when using the proprietary drivers but seems to have
stability issues when using it (artifacts on dash every couple of days
that disappear when I log out and log back in and occasional freezes
where the screen is black with white lines on wake once every several
days).
Ubuntu 14.04 64 bit with xorg driver
AMD A6-3420M APU with Radeon(tm) HD Graphics × 4
full system specs: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03349988&cc=us&dlc=en&lc=en
HP-Pavilion-g6-Notebook-PC 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10
19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
X.Org version: 1.15.1
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] BeaverCreek [Radeon HD 6520G] [1002:9647]
Subsystem: Hewlett-Packard Company Device [103c:169b]
Kernel driver in use: radeon
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: stevejones 1948 F.... pulseaudio
/dev/snd/controlC0: stevejones 1948 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Apr 25 16:52:15 2014
HibernationDevice: RESUME=UUID=ad00b189-9e75-4956-ae95-a51a837a35b9
InstallationDate: Installed on 2014-04-03 (22 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
Lsusb:
Bus 002 Device 002: ID 0461:4dd8 Primax Electronics, Ltd
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Hewlett-Packard HP Pavilion g6 Notebook PC
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=9c19d79a-8060-45e9-9248-88fe550aca2e ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/16/2012
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.46
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 169B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 18.1A
dmi.chassis.asset.tag: 5CG2170MCM
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.46:bd01/16/2012:svnHewlett-Packard:pnHPPaviliong6NotebookPC:pvr0690130000204610000620100:rvnHewlett-Packard:rn169B:rvrKBCVersion18.1A:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion g6 Notebook PC
dmi.product.version: 0690130000204610000620100
dmi.sys.vendor: Hewlett-Packard
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Follow ups
-
[Bug 1312965] Re: [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen
From: Launchpad Bug Tracker, 2014-06-28
-
[Bug 1312965] Re: [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen
From: Christopher M. Penalver, 2014-04-28
-
[Bug 1312965] Re: [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen
From: Steve Jones, 2014-04-27
-
[Bug 1312965] Re: [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen
From: Christopher M. Penalver, 2014-04-27
-
[Bug 1312965] Re: [HP Pavilion g6-1d98dx Notebook PC] Won't wake from sleep-Black Screen
From: Steve Jones, 2014-04-27
-
[Bug 1312965] Re: AMD A6 System won't wake from sleep-Black Screen
From: Christopher M. Penalver, 2014-04-26
-
[Bug 1312965] Re: AMD A6 System won't wake from sleep-Black Screen
From: Steve Jones, 2014-04-26
-
[Bug 1312965] Re: AMD A6 System won't wake from sleep-Black Screen
From: Joseph Salisbury, 2014-04-26
-
[Bug 1312965] Status changed to Confirmed
From: Brad Figg, 2014-04-25
-
[Bug 1312965] [NEW] AMD A6 System won't wake from sleep-Black Screen
From: Steve Jones, 2014-04-25
References