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[Bug 1313300] [NEW] Unable to hibernate HP6530b with fresh install of Ubuntu 14.04

 

Public bug reported:

I am able to put my computer to suspend mode (STR) but not to
hibernation mode (STD). I have already allocated enough of swap space on
a separate disk partition. But it is not working.

I have not been able to isolate the problem between suspend and resume,
and so was testing hibernation support as suggested at
https://wiki.ubuntu.com/DebuggingKernelHibernate and
https://www.kernel.org/doc/Documentation/power/basic-pm-debugging.txt.
Specifically, I was testing using commands like the following:

|  cd /sys/power
|  echo shutdown > disk
|  echo platform > pm_test
|  echo disk > state

So far all the suspend tasks work okay; still no joy!!


== My observations ==

I came across two interesting things in the dmesg output:

1. PCI HotPlug is always reporting existing devices while trying to
resume.

|  [ 3098.516294] pciehp 0000:00:1c.5:pcie04: Device 0000:85:00.0 already exists at 0000:85:00, cannot hot-add
|  [ 3098.516300] pciehp 0000:00:1c.1:pcie04: Device 0000:02:00.0 already exists at 0000:02:00, cannot hot-add
|  [ 3098.516304] pciehp 0000:00:1c.5:pcie04: Cannot add device at 0000:85:00
|  [ 3098.516307] pciehp 0000:00:1c.1:pcie04: Cannot add device at 0000:02:00

I suspect these devices (which happen to be for the ethernet and the
wifi) are not allowing the suspend to proceed. A little bit of searching
also led me to http://comments.gmane.org/gmane.linux.kernel.pci/19876
which indicates that this problem may be a regression.

2. ACPI is also complaining about AE_AML_PACKAGE_LIMIT exception,
although only once, at the boot time.

|  [   16.019199] i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
|  [   16.019201] i915 0000:00:02.0: registered panic notifier
|  [   16.024728] usb 3-1: USB disconnect, device number 2
|  [   16.344378] ACPI Exception: AE_AML_PACKAGE_LIMIT, Index (0x000000005) is beyond end of object (length 0x5) (20131115/exoparg2-420)
|  [   16.344388] ACPI Error: Method parse/execution failed [\_SB_.PCI0.GFX0._DOD] (Node ffff8800b9a622f8), AE_AML_PACKAGE_LIMIT (20131115/psparse-536)
|  [   16.344399] ACPI Exception: AE_AML_PACKAGE_LIMIT, Evaluating _DOD (20131115/video-1246)
|  [   16.500280] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)
|  [   16.502361] acpi device:04: registered as cooling_device7

This need not be of any consequence; just something I thought would be
interesting.

== Addtional information ==

1. Earlier, I had blacklisted all tpm* modules after I had discovered
that the tpm_tsi module was trying to access the TPM chip. The problem
has existed before as well as after this blacklisting. FYI, the
blacklist information is pasted below:

|   # remove all tpm (trusted platform module) drivers
|   # location: /lib/modules/$(uname -r)/kernel/drivers/char/tpm/*
|   blacklist tpm_atmel
|   blacklist tpm_i2c_atmel
|   blacklist tpm_i2c_infineon
|   blacklist tpm_i2c_nuvoton
|   blacklist tpm_i2c_stm_st33
|   blacklist tpm_infineon
|   blacklist tpm_nsc
|   blacklist xen-tpmfront

2. Here is the output of the relevant commands directly from my
terminal:

[Sun 2014-04-27 IST 15:20:50] $ uname -a
Linux xxxxxx 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

[Sun 2014-04-27 IST 15:24:08] $ lsb_release -rd
Description:	Ubuntu 14.04 LTS
Release:	14.04

[Sun 2014-04-27 IST 15:26:14] $ apt-cache policy linux-image-3.13.0-24-generic
linux-image-3.13.0-24-generic:
  Installed: 3.13.0-24.46
  Candidate: 3.13.0-24.46
  Version table:
 *** 3.13.0-24.46 0
        500 http://in.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
        100 /var/lib/dpkg/status

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  kunjesh    2374 F.... pulseaudio
CRDA:
 country IN:
 	(2402 - 2482 @ 40), (N/A, 20)
 	(5170 - 5250 @ 40), (N/A, 20)
 	(5250 - 5330 @ 40), (N/A, 20), DFS
 	(5735 - 5835 @ 40), (N/A, 20)
Date: Sun Apr 27 14:46:42 2014
InstallationDate: Installed on 2014-04-22 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Compaq 6530b
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=a0597d70-ce7b-4dcd-b7cb-30a9f760e21f ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/07/2011
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: 68PDD Ver. F.20
dmi.board.name: 30DD
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 96.23
dmi.chassis.asset.tag: SGH9390GLT
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDDVer.F.20:bd12/07/2011:svnHewlett-Packard:pnHPCompaq6530b:pvrF.20:rvnHewlett-Packard:rn30DD:rvrKBCVersion96.23:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP Compaq 6530b
dmi.product.version: F.20
dmi.sys.vendor: Hewlett-Packard

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

-- 
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https://bugs.launchpad.net/bugs/1313300

Title:
  Unable to hibernate HP6530b with fresh install of Ubuntu 14.04

Status in “linux” package in Ubuntu:
  New

Bug description:
  I am able to put my computer to suspend mode (STR) but not to
  hibernation mode (STD). I have already allocated enough of swap space
  on a separate disk partition. But it is not working.

  I have not been able to isolate the problem between suspend and
  resume, and so was testing hibernation support as suggested at
  https://wiki.ubuntu.com/DebuggingKernelHibernate and
  https://www.kernel.org/doc/Documentation/power/basic-pm-debugging.txt.
  Specifically, I was testing using commands like the following:

  |  cd /sys/power
  |  echo shutdown > disk
  |  echo platform > pm_test
  |  echo disk > state

  So far all the suspend tasks work okay; still no joy!!

  
  == My observations ==

  I came across two interesting things in the dmesg output:

  1. PCI HotPlug is always reporting existing devices while trying to
  resume.

  |  [ 3098.516294] pciehp 0000:00:1c.5:pcie04: Device 0000:85:00.0 already exists at 0000:85:00, cannot hot-add
  |  [ 3098.516300] pciehp 0000:00:1c.1:pcie04: Device 0000:02:00.0 already exists at 0000:02:00, cannot hot-add
  |  [ 3098.516304] pciehp 0000:00:1c.5:pcie04: Cannot add device at 0000:85:00
  |  [ 3098.516307] pciehp 0000:00:1c.1:pcie04: Cannot add device at 0000:02:00

  I suspect these devices (which happen to be for the ethernet and the
  wifi) are not allowing the suspend to proceed. A little bit of
  searching also led me to
  http://comments.gmane.org/gmane.linux.kernel.pci/19876 which indicates
  that this problem may be a regression.

  2. ACPI is also complaining about AE_AML_PACKAGE_LIMIT exception,
  although only once, at the boot time.

  |  [   16.019199] i915 0000:00:02.0: fb0: inteldrmfb frame buffer device
  |  [   16.019201] i915 0000:00:02.0: registered panic notifier
  |  [   16.024728] usb 3-1: USB disconnect, device number 2
  |  [   16.344378] ACPI Exception: AE_AML_PACKAGE_LIMIT, Index (0x000000005) is beyond end of object (length 0x5) (20131115/exoparg2-420)
  |  [   16.344388] ACPI Error: Method parse/execution failed [\_SB_.PCI0.GFX0._DOD] (Node ffff8800b9a622f8), AE_AML_PACKAGE_LIMIT (20131115/psparse-536)
  |  [   16.344399] ACPI Exception: AE_AML_PACKAGE_LIMIT, Evaluating _DOD (20131115/video-1246)
  |  [   16.500280] ACPI: Video Device [GFX0] (multi-head: yes  rom: no  post: no)
  |  [   16.502361] acpi device:04: registered as cooling_device7

  This need not be of any consequence; just something I thought would be
  interesting.

  == Addtional information ==

  1. Earlier, I had blacklisted all tpm* modules after I had discovered
  that the tpm_tsi module was trying to access the TPM chip. The problem
  has existed before as well as after this blacklisting. FYI, the
  blacklist information is pasted below:

  |   # remove all tpm (trusted platform module) drivers
  |   # location: /lib/modules/$(uname -r)/kernel/drivers/char/tpm/*
  |   blacklist tpm_atmel
  |   blacklist tpm_i2c_atmel
  |   blacklist tpm_i2c_infineon
  |   blacklist tpm_i2c_nuvoton
  |   blacklist tpm_i2c_stm_st33
  |   blacklist tpm_infineon
  |   blacklist tpm_nsc
  |   blacklist xen-tpmfront

  2. Here is the output of the relevant commands directly from my
  terminal:

  [Sun 2014-04-27 IST 15:20:50] $ uname -a
  Linux xxxxxx 3.13.0-24-generic #46-Ubuntu SMP Thu Apr 10 19:11:08 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

  [Sun 2014-04-27 IST 15:24:08] $ lsb_release -rd
  Description:	Ubuntu 14.04 LTS
  Release:	14.04

  [Sun 2014-04-27 IST 15:26:14] $ apt-cache policy linux-image-3.13.0-24-generic
  linux-image-3.13.0-24-generic:
    Installed: 3.13.0-24.46
    Candidate: 3.13.0-24.46
    Version table:
   *** 3.13.0-24.46 0
          500 http://in.archive.ubuntu.com/ubuntu/ trusty/main amd64 Packages
          100 /var/lib/dpkg/status

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  kunjesh    2374 F.... pulseaudio
  CRDA:
   country IN:
   	(2402 - 2482 @ 40), (N/A, 20)
   	(5170 - 5250 @ 40), (N/A, 20)
   	(5250 - 5330 @ 40), (N/A, 20), DFS
   	(5735 - 5835 @ 40), (N/A, 20)
  Date: Sun Apr 27 14:46:42 2014
  InstallationDate: Installed on 2014-04-22 (4 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Compaq 6530b
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic root=UUID=a0597d70-ce7b-4dcd-b7cb-30a9f760e21f ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/07/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68PDD Ver. F.20
  dmi.board.name: 30DD
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 96.23
  dmi.chassis.asset.tag: SGH9390GLT
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68PDDVer.F.20:bd12/07/2011:svnHewlett-Packard:pnHPCompaq6530b:pvrF.20:rvnHewlett-Packard:rn30DD:rvrKBCVersion96.23:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6530b
  dmi.product.version: F.20
  dmi.sys.vendor: Hewlett-Packard

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References