kernel-packages team mailing list archive

[Lonnie Lee Best <1314368@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

Since installing Ubuntu 14.04, onto a HP Pavilion dv8 laptop, the unity
desktop is freezing a couple of times each day. Typically at first, I'm
able to move my mouse-cursor, but after a few seconds that freezes up
too.

I'm not sure what's causing this, but here's the video card it uses:

lspci -vnn | grep -A12 'VGA\|Display'

01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a28] (rev a2) (prog-if 00 [VGA controller])
 Subsystem: Hewlett-Packard Company Device [103c:7001]
 Flags: bus master, fast devsel, latency 0, IRQ 49
 Memory at d2000000 (32-bit, non-prefetchable) [size=16M]
 Memory at c0000000 (64-bit, prefetchable) [size=256M]
 Memory at d0000000 (64-bit, prefetchable) [size=32M]
 I/O ports at 6000 [size=128]
 Expansion ROM at d3080000 [disabled] [size=512K]
 Capabilities: <access denied>
 Kernel driver in use: nouveau

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  lonnie     2663 F.... pulseaudio
 /dev/snd/controlC0:  lonnie     2663 F.... pulseaudio
CurrentDesktop: Unity
Date: Tue Apr 29 14:19:09 2014
HibernationDevice: RESUME=UUID=154ec9be-4204-4fe0-9dcd-3e13f4b66375
InstallationDate: Installed on 2014-04-28 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=41b9be5e-d0cf-4389-8320-5576d93a437c ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/31/2010
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.25
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 7001
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 35.35
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv8 Notebook PC
dmi.product.version: 0499220000241210001040000
dmi.sys.vendor: Hewlett-Packard

** Affects: nouveau
     Importance: Undecided
         Status: New

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

** Also affects: nouveau
   Importance: Undecided
       Status: New

** Description changed:

  Since installing Ubuntu 14.04, onto a HP Pavilion dv8 laptop, the unity
- desktop is freezing a couple of times each day. Typically after first,
- I'm able to move my mouse-cursor, but after a few seconds that freezes
- up too.
+ desktop is freezing a couple of times each day. Typically at first, I'm
+ able to move my mouse-cursor, but after a few seconds that freezes up
+ too.
  
  I'm not sure what's causing this, but here's the video card it uses:
  
  lspci -vnn | grep -A12 'VGA\|Display'
  
  01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a28] (rev a2) (prog-if 00 [VGA controller])
- 	Subsystem: Hewlett-Packard Company Device [103c:7001]
- 	Flags: bus master, fast devsel, latency 0, IRQ 49
- 	Memory at d2000000 (32-bit, non-prefetchable) [size=16M]
- 	Memory at c0000000 (64-bit, prefetchable) [size=256M]
- 	Memory at d0000000 (64-bit, prefetchable) [size=32M]
- 	I/O ports at 6000 [size=128]
- 	Expansion ROM at d3080000 [disabled] [size=512K]
- 	Capabilities: <access denied>
- 	Kernel driver in use: nouveau
+  Subsystem: Hewlett-Packard Company Device [103c:7001]
+  Flags: bus master, fast devsel, latency 0, IRQ 49
+  Memory at d2000000 (32-bit, non-prefetchable) [size=16M]
+  Memory at c0000000 (64-bit, prefetchable) [size=256M]
+  Memory at d0000000 (64-bit, prefetchable) [size=32M]
+  I/O ports at 6000 [size=128]
+  Expansion ROM at d3080000 [disabled] [size=512K]
+  Capabilities: <access denied>
+  Kernel driver in use: nouveau
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  lonnie     2663 F.... pulseaudio
-  /dev/snd/controlC0:  lonnie     2663 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  lonnie     2663 F.... pulseaudio
+  /dev/snd/controlC0:  lonnie     2663 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 29 14:19:09 2014
  HibernationDevice: RESUME=UUID=154ec9be-4204-4fe0-9dcd-3e13f4b66375
  InstallationDate: Installed on 2014-04-28 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=41b9be5e-d0cf-4389-8320-5576d93a437c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/31/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.25
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 7001
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 35.35
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv8 Notebook PC
  dmi.product.version: 0499220000241210001040000
  dmi.sys.vendor: Hewlett-Packard

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https://bugs.launchpad.net/bugs/1314368

Title:
  HP Pavilion dv8 Freezing in Ubuntu 14.04 (NVIDIA GT216M [GeForce GT
  230M]

Status in Accelerated Xorg driver for nVidia cards:
  New
Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Since installing Ubuntu 14.04, onto a HP Pavilion dv8 laptop, the
  unity desktop is freezing a couple of times each day. Typically at
  first, I'm able to move my mouse-cursor, but after a few seconds that
  freezes up too.

  I'm not sure what's causing this, but here's the video card it uses:

  lspci -vnn | grep -A12 'VGA\|Display'

  01:00.0 VGA compatible controller [0300]: NVIDIA Corporation GT216M [GeForce GT 230M] [10de:0a28] (rev a2) (prog-if 00 [VGA controller])
   Subsystem: Hewlett-Packard Company Device [103c:7001]
   Flags: bus master, fast devsel, latency 0, IRQ 49
   Memory at d2000000 (32-bit, non-prefetchable) [size=16M]
   Memory at c0000000 (64-bit, prefetchable) [size=256M]
   Memory at d0000000 (64-bit, prefetchable) [size=32M]
   I/O ports at 6000 [size=128]
   Expansion ROM at d3080000 [disabled] [size=512K]
   Capabilities: <access denied>
   Kernel driver in use: nouveau

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lonnie     2663 F.... pulseaudio
   /dev/snd/controlC0:  lonnie     2663 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Apr 29 14:19:09 2014
  HibernationDevice: RESUME=UUID=154ec9be-4204-4fe0-9dcd-3e13f4b66375
  InstallationDate: Installed on 2014-04-28 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion dv8 Notebook PC
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=41b9be5e-d0cf-4389-8320-5576d93a437c ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/31/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.25
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 7001
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 35.35
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.25:bd05/31/2010:svnHewlett-Packard:pnHPPaviliondv8NotebookPC:pvr0499220000241210001040000:rvnHewlett-Packard:rn7001:rvr35.35:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv8 Notebook PC
  dmi.product.version: 0499220000241210001040000
  dmi.sys.vendor: Hewlett-Packard

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