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Message #58638
[Bug 1315027] Re: Suspend puts laptop in state requiring hard power down + power up
bhaskar, as per http://www.dell.com/support/home/us/en/19/product-support/product/precision-m6600/drivers an update to your BIOS is available (A15). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-a15
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Suspend puts laptop in state requiring hard power down + power up
+ [Dell Precision M6600] Suspend puts laptop in state requiring hard power down + power up
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https://bugs.launchpad.net/bugs/1315027
Title:
[Dell Precision M6600] Suspend puts laptop in state requiring hard
power down + power up
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
At random (I estimate perhaps 20-25% of the time), when I suspend my
Kubuntu 14.04 (upgraded from 13.10, not a fresh install) laptop, it
blanks the screen, and displays a message such as that below on the
text console. Then, instead of going to sleep, it remains powered up.
In this state, nothing works to get back control, not Ctrl-Alt-Del,
Ctrl-Alt-Backspace, Ctrl-Alt-F2 (or other function key), not ^C. The
only way I have found to get control is to hold the power button down,
which is a power-down and then power-up.
Message on console is:
[40066.396632] PM: Syncing filesystems ... done
[40066.767832] PM: Preparing system for mem sleep
[40066.768398] i2400m_usb 2-1.5:1.0: firmware i6050-fw-usb-1.5.sbcf: Cached
[40066.768473] Freezing user space processes ... (elapsed 0.002 seconds) done.
[40066.772353] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
[40066.772353] PM: Entering mem sleep
[40044.772472] Suspending console(s) (use no_console_suspend to debug)
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: kbhaskar 3264 F.... pulseaudio
/dev/snd/controlC0: kbhaskar 3264 F.... pulseaudio
CurrentDesktop: KDE
Date: Thu May 1 10:30:12 2014
InstallationDate: Installed on 2012-02-12 (809 days ago)
InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
MachineType: Dell Inc. Precision M6600
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=3dff6dbf-9812-40dd-832f-33959e2a0e1a ro quiet splash transparent_hugepage=always hugepages=120
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
StagingDrivers: zram
UpgradeStatus: Upgraded to trusty on 2014-04-02 (28 days ago)
dmi.bios.date: 05/13/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 04YY4M
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/13/2012:svnDellInc.:pnPrecisionM6600:pvr01:rvnDellInc.:rn04YY4M:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Precision M6600
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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