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[Bug 1315027] Re: Suspend puts laptop in state requiring hard power down + power up

 

bhaskar, as per http://www.dell.com/support/home/us/en/19/product-support/product/precision-m6600/drivers an update to your BIOS is available (A15). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-a15

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Suspend puts laptop in state requiring hard power down + power up
+ [Dell Precision M6600] Suspend puts laptop in state requiring hard power down + power up

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https://bugs.launchpad.net/bugs/1315027

Title:
  [Dell Precision M6600] Suspend puts laptop in state requiring hard
  power down + power up

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  At random (I estimate perhaps 20-25% of the time), when I suspend my
  Kubuntu 14.04 (upgraded from 13.10, not a fresh install) laptop, it
  blanks the screen, and displays a message such as that below on the
  text console.  Then, instead of going to sleep, it remains powered up.
  In this state, nothing works to get back control, not Ctrl-Alt-Del,
  Ctrl-Alt-Backspace, Ctrl-Alt-F2 (or other function key), not ^C.  The
  only way I have found to get control is to hold the power button down,
  which is a power-down and then power-up.

  Message on console is:

  [40066.396632] PM: Syncing filesystems ... done
  [40066.767832] PM: Preparing system for mem sleep
  [40066.768398] i2400m_usb 2-1.5:1.0: firmware i6050-fw-usb-1.5.sbcf: Cached
  [40066.768473] Freezing user space processes ... (elapsed 0.002 seconds) done.
  [40066.772353] Freezing remaining freezable tasks ... (elapsed 0.001 seconds) done.
  [40066.772353] PM: Entering mem sleep
  [40044.772472] Suspending console(s) (use no_console_suspend to debug)

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  kbhaskar   3264 F.... pulseaudio
   /dev/snd/controlC0:  kbhaskar   3264 F.... pulseaudio
  CurrentDesktop: KDE
  Date: Thu May  1 10:30:12 2014
  InstallationDate: Installed on 2012-02-12 (809 days ago)
  InstallationMedia: Kubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  MachineType: Dell Inc. Precision M6600
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=3dff6dbf-9812-40dd-832f-33959e2a0e1a ro quiet splash transparent_hugepage=always hugepages=120
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  StagingDrivers: zram
  UpgradeStatus: Upgraded to trusty on 2014-04-02 (28 days ago)
  dmi.bios.date: 05/13/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A10
  dmi.board.name: 04YY4M
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA10:bd05/13/2012:svnDellInc.:pnPrecisionM6600:pvr01:rvnDellInc.:rn04YY4M:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Precision M6600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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