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[Bug 1316897] Re: usb2 port does not work.

 

jorge, did this problem not occur in a release prior to Trusty?

Could you please test the latest mainline kernel via
http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.15-rc5-utopic/ and
advise to the results?

** Tags added: latest-bios-r1100d4

** Summary changed:

- usb2 port does not work.
+ [Sony VAIO SVT13136CXS] usb2 port does not work.

** Description changed:

- My laptop has two usb ports, one 2.0 and the other 3.0. The 3.0 works
- correctly (as far as i can see). The usb 2.0 port does nothing. It seems
- to have power (a mp3 player took charge, but a cellphone did not) but
- shows no activity otherwise. Whatever I plug in it nothing happens.
- Nothing in dmesg, nor anything changes in lsusb. I've tried wireless
- mouse, pendrive, hdd, couple cellphones. Everything works in the 3.0
- port, does not in the 2.0 port.
+ My laptop has two usb ports, one 2.0 and the other 3.0. The usb 2.0 port
+ does nothing. It seems to have power (a mp3 player took charge, but a
+ cellphone did not) but shows no activity otherwise. Whatever I plug in
+ it nothing happens. Nothing in dmesg, nor anything changes in lsusb.
+ I've tried wireless mouse, pendrive, hdd, couple cellphones.
  
- The laptop is a Sony VAIO T13. It's a "ultrabook", with everything intel
- inside.
+ WORKAROUND: Use USB 3.0 port.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  xopxe      1503 F.... pulseaudio
-                       xopxe     25455 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  xopxe      1503 F.... pulseaudio
+                       xopxe     25455 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed May  7 00:45:14 2014
  HibernationDevice: RESUME=UUID=f93318de-f146-4e7e-bfc0-a4c0d3d727dd
  InstallationDate: Installed on 2013-06-16 (324 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Sony Corporation SVT13136CXS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=ec2a5915-f3a3-4255-ae05-b0f50f2116d4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (17 days ago)
  dmi.bios.date: 11/14/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R1100D4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR1100D4:bd11/14/2012:svnSonyCorporation:pnSVT13136CXS:pvrC904Z780:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVT13136CXS
  dmi.product.version: C904Z780
  dmi.sys.vendor: Sony Corporation

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-3.15-rc4

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1316897

Title:
  [Sony VAIO SVT13136CXS] usb2 port does not work.

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My laptop has two usb ports, one 2.0 and the other 3.0. The usb 2.0
  port does nothing. It seems to have power (a mp3 player took charge,
  but a cellphone did not) but shows no activity otherwise. Whatever I
  plug in it nothing happens. Nothing in dmesg, nor anything changes in
  lsusb. I've tried wireless mouse, pendrive, hdd, couple cellphones.

  WORKAROUND: Use USB 3.0 port.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  xopxe      1503 F.... pulseaudio
                        xopxe     25455 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed May  7 00:45:14 2014
  HibernationDevice: RESUME=UUID=f93318de-f146-4e7e-bfc0-a4c0d3d727dd
  InstallationDate: Installed on 2013-06-16 (324 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Sony Corporation SVT13136CXS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=ec2a5915-f3a3-4255-ae05-b0f50f2116d4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (17 days ago)
  dmi.bios.date: 11/14/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R1100D4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR1100D4:bd11/14/2012:svnSonyCorporation:pnSVT13136CXS:pvrC904Z780:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVT13136CXS
  dmi.product.version: C904Z780
  dmi.sys.vendor: Sony Corporation

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