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[jorge <1316897@xxxxxxxxxxxxxxxxxx>]

Public bug reported:

My laptop has two usb ports, one 2.0 and the other 3.0. The 3.0 works
correctly (as far as i can see). The usb 2.0 port does nothing. It seems
to have power (a mp3 player took charge, but a cellphone did not) but
shows no activity otherwise. Whatever I plug in it nothing happens.
Nothing in dmesg, nor anything changes in lsusb. I've tried wireless
mouse, pendrive, hdd, couple cellphones. Everything works in the 3.0
port, does not in the 2.0 port.

The laptop is a Sony VAIO T13. It's a "ultrabook", with everything intel
inside.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  xopxe      1503 F.... pulseaudio
                      xopxe     25455 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed May  7 00:45:14 2014
HibernationDevice: RESUME=UUID=f93318de-f146-4e7e-bfc0-a4c0d3d727dd
InstallationDate: Installed on 2013-06-16 (324 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Sony Corporation SVT13136CXS
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=ec2a5915-f3a3-4255-ae05-b0f50f2116d4 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127
SourcePackage: linux
UpgradeStatus: Upgraded to trusty on 2014-04-19 (17 days ago)
dmi.bios.date: 11/14/2012
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: R1100D4
dmi.board.asset.tag: N/A
dmi.board.name: VAIO
dmi.board.vendor: Sony Corporation
dmi.board.version: N/A
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Sony Corporation
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnInsydeCorp.:bvrR1100D4:bd11/14/2012:svnSonyCorporation:pnSVT13136CXS:pvrC904Z780:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
dmi.product.name: SVT13136CXS
dmi.product.version: C904Z780
dmi.sys.vendor: Sony Corporation

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1316897

Title:
  usb2 port does not work.

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My laptop has two usb ports, one 2.0 and the other 3.0. The 3.0 works
  correctly (as far as i can see). The usb 2.0 port does nothing. It
  seems to have power (a mp3 player took charge, but a cellphone did
  not) but shows no activity otherwise. Whatever I plug in it nothing
  happens. Nothing in dmesg, nor anything changes in lsusb. I've tried
  wireless mouse, pendrive, hdd, couple cellphones. Everything works in
  the 3.0 port, does not in the 2.0 port.

  The laptop is a Sony VAIO T13. It's a "ultrabook", with everything
  intel inside.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  xopxe      1503 F.... pulseaudio
                        xopxe     25455 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed May  7 00:45:14 2014
  HibernationDevice: RESUME=UUID=f93318de-f146-4e7e-bfc0-a4c0d3d727dd
  InstallationDate: Installed on 2013-06-16 (324 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Sony Corporation SVT13136CXS
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=ec2a5915-f3a3-4255-ae05-b0f50f2116d4 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-19 (17 days ago)
  dmi.bios.date: 11/14/2012
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: R1100D4
  dmi.board.asset.tag: N/A
  dmi.board.name: VAIO
  dmi.board.vendor: Sony Corporation
  dmi.board.version: N/A
  dmi.chassis.asset.tag: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Sony Corporation
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnInsydeCorp.:bvrR1100D4:bd11/14/2012:svnSonyCorporation:pnSVT13136CXS:pvrC904Z780:rvnSonyCorporation:rnVAIO:rvrN/A:cvnSonyCorporation:ct10:cvrN/A:
  dmi.product.name: SVT13136CXS
  dmi.product.version: C904Z780
  dmi.sys.vendor: Sony Corporation

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