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Message #60224
[Bug 1312782] Re: [Toshiba Satellite C655-S5501] syscrash on 'Enable Wireless'
** Summary changed:
- syscrash on 'Enable Wireless'
+ [Toshiba Satellite C655-S5501] syscrash on 'Enable Wireless'
** Tags added: bios-outdated-1.30 regression-update
** Description changed:
I'm using Ubuntu 12.04.4 LTS with kernel version : Linux anish-pc
3.5.0-45-generic #68~precise1-Ubuntu SMP Wed Dec 4 16:18:46 UTC 2013
x86_64 x86_64 x86_64 GNU/Linux. My computer is Toshiba Satellite
C655-S5501.
Possible package : Linux
Since I updated to kernel version 3.5.0-46, I've been having problems
with 'Enable Wireless'.Whenever I turn on 'Enable Wireless', I get a
syscrash and have to hard reset my laptop. This happens 9/10 times.
Sometimes it doesn't crash and I can use my computer without any
problems. Sometimes, it doesn't crash when I enable wireless, but then
if I turn off the wireless and reset it, it occurs again. This problem
only exists for kernel version 3.5.0-46 to 3.5.0-48. Previous kernel
versions do not have this problem and so I'm using kernel version
3.5.0-45 as it is stable for me.
This problem first occurred when I updated to kernel version 3.5.0-46. When I was updating, I lost my internet connection for 10-15 sec and after regaining it, update-manager continued updating. I thought these crashes may have been caused because of this and so I waited to new kernel updates in the hope that this problem will get solved. But that didn't happen for next kernel updates : 3.5.0-47/48.
- ---
+ ---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
- **** List of PLAYBACK Hardware Devices ****
- card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of PLAYBACK Hardware Devices ****
+ card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
+ **** List of CAPTURE Hardware Devices ****
+ card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
+ Subdevices: 1/1
+ Subdevice #0: subdevice #0
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: anish 2297 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC0: anish 2297 F.... pulseaudio
Card0.Amixer.info:
- Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43'
- Mixer name : 'Conexant CX20590'
- Components : 'HDA:14f1506e,1179fce0,00100002'
- Controls : 9
- Simple ctrls : 6
+ Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43'
+ Mixer name : 'Conexant CX20590'
+ Components : 'HDA:14f1506e,1179fce0,00100002'
+ Controls : 9
+ Simple ctrls : 6
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
Lsusb:
- Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
- Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 001 Device 004: ID 10f1:1a34 Importek
+ Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
+ Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
+ Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+ Bus 001 Device 004: ID 10f1:1a34 Importek
MachineType: TOSHIBA Satellite C655
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
- LANGUAGE=en_IN:en
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_IN
- SHELL=/bin/bash
+ LANGUAGE=en_IN:en
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=en_IN
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31
RelatedPackageVersions:
- linux-restricted-modules-3.5.0-48-generic N/A
- linux-backports-modules-3.5.0-48-generic N/A
- linux-firmware 1.79.11
+ linux-restricted-modules-3.5.0-48-generic N/A
+ linux-backports-modules-3.5.0-48-generic N/A
+ linux-firmware 1.79.11
RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
+ 0: phy0: Wireless LAN
+ Soft blocked: no
+ Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.5.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
dmi.bios.date: 08/01/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.20
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C655
dmi.product.version: PSC2EU-04S02H
dmi.sys.vendor: TOSHIBA
- ---
- AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
- AplayDevices:
- **** List of PLAYBACK Hardware Devices ****
- card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
- ApportVersion: 2.0.1-0ubuntu17.6
- Architecture: amd64
- ArecordDevices:
- **** List of CAPTURE Hardware Devices ****
- card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
- Subdevices: 1/1
- Subdevice #0: subdevice #0
- AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC0: anish 2297 F.... pulseaudio
- Card0.Amixer.info:
- Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43'
- Mixer name : 'Conexant CX20590'
- Components : 'HDA:14f1506e,1179fce0,00100002'
- Controls : 9
- Simple ctrls : 6
- DistroRelease: Ubuntu 12.04
- HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db
- InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
- Lsusb:
- Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
- Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
- Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
- Bus 001 Device 004: ID 10f1:1a34 Importek
- MachineType: TOSHIBA Satellite C655
- MarkForUpload: True
- Package: linux (not installed)
- ProcEnviron:
- LANGUAGE=en_IN:en
- TERM=xterm
- PATH=(custom, no user)
- LANG=en_IN
- SHELL=/bin/bash
- ProcFB: 0 inteldrmfb
- ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7
- ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31
- RelatedPackageVersions:
- linux-restricted-modules-3.5.0-48-generic N/A
- linux-backports-modules-3.5.0-48-generic N/A
- linux-firmware 1.79.11
- RfKill:
- 0: phy0: Wireless LAN
- Soft blocked: no
- Hard blocked: no
- Tags: precise running-unity
- Uname: Linux 3.5.0-48-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
- dmi.bios.date: 08/01/2011
- dmi.bios.vendor: INSYDE
- dmi.bios.version: 1.20
- dmi.board.name: Portable PC
- dmi.board.vendor: TOSHIBA
- dmi.board.version: Base Board Version
- dmi.chassis.asset.tag: No Asset Tag
- dmi.chassis.type: 10
- dmi.chassis.vendor: OEM Chassis Manufacturer
- dmi.chassis.version: OEM Chassis Version
- dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
- dmi.product.name: Satellite C655
- dmi.product.version: PSC2EU-04S02H
- dmi.sys.vendor: TOSHIBA
** Attachment removed: "AcpiTables.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100089/+files/AcpiTables.txt
** Attachment removed: "BootDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100091/+files/BootDmesg.txt
** Attachment removed: "AlsaDevices.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100090/+files/AlsaDevices.txt
** Attachment removed: "CRDA.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100092/+files/CRDA.txt
** Attachment removed: "Card0.Amixer.values.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100093/+files/Card0.Amixer.values.txt
** Attachment removed: "Card0.Codecs.codec.0.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100094/+files/Card0.Codecs.codec.0.txt
** Attachment removed: "CurrentDmesg.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100095/+files/CurrentDmesg.txt
** Attachment removed: "IwConfig.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100096/+files/IwConfig.txt
** Attachment removed: "Lspci.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100097/+files/Lspci.txt
** Attachment removed: "PciMultimedia.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100098/+files/PciMultimedia.txt
** Attachment removed: "ProcCpuinfo.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100099/+files/ProcCpuinfo.txt
** Attachment removed: "ProcInterrupts.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100100/+files/ProcInterrupts.txt
** Attachment removed: "ProcModules.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100101/+files/ProcModules.txt
** Attachment removed: "PulseList.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100102/+files/PulseList.txt
** Attachment removed: "UdevDb.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100103/+files/UdevDb.txt
** Attachment removed: "UdevLog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100104/+files/UdevLog.txt
** Attachment removed: "WifiSyslog.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1312782/+attachment/4100105/+files/WifiSyslog.txt
** Description changed:
- I'm using Ubuntu 12.04.4 LTS with kernel version : Linux anish-pc
- 3.5.0-45-generic #68~precise1-Ubuntu SMP Wed Dec 4 16:18:46 UTC 2013
- x86_64 x86_64 x86_64 GNU/Linux. My computer is Toshiba Satellite
- C655-S5501.
+ On my Toshiba Satellite C655-S5501, since I updated to kernel version
+ 3.5.0-46, I've been having problems with 'Enable Wireless'.Whenever I
+ turn on 'Enable Wireless', I get a syscrash and have to hard reset my
+ laptop. This happens 9/10 times. Sometimes it doesn't crash and I can
+ use my computer without any problems. Sometimes, it doesn't crash when I
+ enable wireless, but then if I turn off the wireless and reset it, it
+ occurs again. This problem only exists for kernel version 3.5.0-46 to
+ 3.5.0-48. Previous kernel versions do not have this problem and so I'm
+ using kernel version 3.5.0-45 as it is stable for me.
- Possible package : Linux
-
- Since I updated to kernel version 3.5.0-46, I've been having problems
- with 'Enable Wireless'.Whenever I turn on 'Enable Wireless', I get a
- syscrash and have to hard reset my laptop. This happens 9/10 times.
- Sometimes it doesn't crash and I can use my computer without any
- problems. Sometimes, it doesn't crash when I enable wireless, but then
- if I turn off the wireless and reset it, it occurs again. This problem
- only exists for kernel version 3.5.0-46 to 3.5.0-48. Previous kernel
- versions do not have this problem and so I'm using kernel version
- 3.5.0-45 as it is stable for me.
-
- This problem first occurred when I updated to kernel version 3.5.0-46. When I was updating, I lost my internet connection for 10-15 sec and after regaining it, update-manager continued updating. I thought these crashes may have been caused because of this and so I waited to new kernel updates in the hope that this problem will get solved. But that didn't happen for next kernel updates : 3.5.0-47/48.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anish 2297 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43'
Mixer name : 'Conexant CX20590'
Components : 'HDA:14f1506e,1179fce0,00100002'
Controls : 9
Simple ctrls : 6
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
Lsusb:
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 10f1:1a34 Importek
MachineType: TOSHIBA Satellite C655
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31
RelatedPackageVersions:
linux-restricted-modules-3.5.0-48-generic N/A
linux-backports-modules-3.5.0-48-generic N/A
linux-firmware 1.79.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.5.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
dmi.bios.date: 08/01/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.20
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C655
dmi.product.version: PSC2EU-04S02H
dmi.sys.vendor: TOSHIBA
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1312782
Title:
[Toshiba Satellite C655-S5501] syscrash on 'Enable Wireless'
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
On my Toshiba Satellite C655-S5501, since I updated to kernel version
3.5.0-46, I've been having problems with 'Enable Wireless'.Whenever I
turn on 'Enable Wireless', I get a syscrash and have to hard reset my
laptop. This happens 9/10 times. Sometimes it doesn't crash and I can
use my computer without any problems. Sometimes, it doesn't crash when
I enable wireless, but then if I turn off the wireless and reset it,
it occurs again. This problem only exists for kernel version 3.5.0-46
to 3.5.0-48. Previous kernel versions do not have this problem and so
I'm using kernel version 3.5.0-45 as it is stable for me.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.25.
AplayDevices:
**** List of PLAYBACK Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: PCH [HDA Intel PCH], device 0: CONEXANT Analog [CONEXANT Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: anish 2297 F.... pulseaudio
Card0.Amixer.info:
Card hw:0 'PCH'/'HDA Intel PCH at 0xc0600000 irq 43'
Mixer name : 'Conexant CX20590'
Components : 'HDA:14f1506e,1179fce0,00100002'
Controls : 9
Simple ctrls : 6
DistroRelease: Ubuntu 12.04
HibernationDevice: RESUME=UUID=a5bfee5f-b8d2-4e37-a87d-d9b0bbb6a4db
InstallationMedia: Ubuntu 12.04.2 LTS "Precise Pangolin" - Release amd64 (20130213)
Lsusb:
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 10f1:1a34 Importek
MachineType: TOSHIBA Satellite C655
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
LANGUAGE=en_IN:en
TERM=xterm
PATH=(custom, no user)
LANG=en_IN
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-48-generic root=UUID=8b3e1187-69a5-4551-9322-7f6da6c9d17e ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.5.0-48.72~precise1-generic 3.5.7.31
RelatedPackageVersions:
linux-restricted-modules-3.5.0-48-generic N/A
linux-backports-modules-3.5.0-48-generic N/A
linux-firmware 1.79.11
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
Tags: precise running-unity
Uname: Linux 3.5.0-48-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip fuse lpadmin plugdev sambashare sudo
dmi.bios.date: 08/01/2011
dmi.bios.vendor: INSYDE
dmi.bios.version: 1.20
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Base Board Version
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: OEM Chassis Manufacturer
dmi.chassis.version: OEM Chassis Version
dmi.modalias: dmi:bvnINSYDE:bvr1.20:bd08/01/2011:svnTOSHIBA:pnSatelliteC655:pvrPSC2EU-04S02H:rvnTOSHIBA:rnPortablePC:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
dmi.product.name: Satellite C655
dmi.product.version: PSC2EU-04S02H
dmi.sys.vendor: TOSHIBA
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