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[Bug 1247624] [NEW] [Dell Inspiron 6400] Laptop screen is turned off, needs shutdown to work again

 

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Ubuntu 13.10, release: 13.10
xorg: Installed: 1:7.7+1ubuntu6

Have you experienced just one lockup, or have you had a series of these lockups?
- I had several lockups.

If you've had several, how often does it occur? Every few hours? Once or twice a day? Couple times a week?
- Couple times a week.

When did you first notice it?
- Around a year ago.

Shortly after upgrading?
- Can't remember, could be after the 12.10 upgrade.

After updating?
- Don't think so.

After changing compositing (Desktop Effects) settings?
- Never changed these.

Under what conditions does it seem most likely to reproduce?
- Undetermined, it happens during normal OS usage. It doesn't seem to happen when the laptop is idle.

Only at boot time?
- No, it can also happen after, let's say, several hours of working on the laptop.

When resuming from suspend or hibernate?
- I never suspend or hibernate the laptop.

Only when using compositing (Unity, et al)
Yes, it never happened when in a tty.

When changing resolution or enabling/disabling monitors
- I don't change the resolution or enable/disable monitors.

When the screensaver (or power saving mode) kicks in
- The laptop continues working properly when the screensaver or power saving mode kicks in.

Visiting particular web pages or loading particular files
- Not a particular web page, but it happens when I use FireFox, Google Chrome or Thunderbird.

Switching between desktops
- I never do this.

When performing a specific sequence of actions (List them!)
- I don't have a reproducable situation.
--- 
.tmp.unity.support.test.0:
 
ApportVersion: 2.0.1-0ubuntu17.4
Architecture: i386
CasperVersion: 1.315.1
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes,
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI M52 [Mobility Radeon X1300] [1002:7149] (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:2003]
LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
MachineType: Dell Inc. MM061
MarkForUpload: True
Package: xorg 1:7.6+12ubuntu2
PackageArchitecture: i386
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic 3.8.13.5
Tags:  precise ubuntu referred-by-support compiz-0.9
Uname: Linux 3.8.0-29-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
 
dmi.bios.date: 03/09/2006
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A03
dmi.board.name: 0XD720
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/09/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0XD720:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MM061
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.12-0ubuntu2
version.libdrm2: libdrm2 2.4.43-0ubuntu0.0.2
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

** Affects: linux (Ubuntu)
     Importance: Medium
         Status: Incomplete


** Tags: apport-collected compiz-0.9 latest-bios-a17 precise referred-by-support saucy trusty ubuntu
-- 
[Dell Inspiron 6400] Laptop screen is turned off, needs shutdown to work again
https://bugs.launchpad.net/bugs/1247624
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