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[Bug 1247624] Re: [Dell Inspiron 6400] Laptop screen is turned off, needs shutdown to work again


Mondane, as per the kernel call trace noted in https://launchpadlibrarian.net/155725117/dmesg.txt this would appear to be a linux kernel issue. Hence, could you please test the latest upstream kernel available (3.15-rc6) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:

where VERSION-NUMBER is the version number of the kernel you tested. For example:

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:

If the mainline kernel does not fix this bug, please add the following tags:

As well, please remove the tag:

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your

** Package changed: xserver-xorg-video-ati (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: bot-stop-nagging

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  [Dell Inspiron 6400] Laptop screen is turned off, needs shutdown to
  work again

Status in “linux” package in Ubuntu:

Bug description:
  Ubuntu 13.10, release: 13.10
  xorg: Installed: 1:7.7+1ubuntu6

  Have you experienced just one lockup, or have you had a series of these lockups?
  - I had several lockups.

  If you've had several, how often does it occur? Every few hours? Once or twice a day? Couple times a week?
  - Couple times a week.

  When did you first notice it?
  - Around a year ago.

  Shortly after upgrading?
  - Can't remember, could be after the 12.10 upgrade.

  After updating?
  - Don't think so.

  After changing compositing (Desktop Effects) settings?
  - Never changed these.

  Under what conditions does it seem most likely to reproduce?
  - Undetermined, it happens during normal OS usage. It doesn't seem to happen when the laptop is idle.

  Only at boot time?
  - No, it can also happen after, let's say, several hours of working on the laptop.

  When resuming from suspend or hibernate?
  - I never suspend or hibernate the laptop.

  Only when using compositing (Unity, et al)
  Yes, it never happened when in a tty.

  When changing resolution or enabling/disabling monitors
  - I don't change the resolution or enable/disable monitors.

  When the screensaver (or power saving mode) kicks in
  - The laptop continues working properly when the screensaver or power saving mode kicks in.

  Visiting particular web pages or loading particular files
  - Not a particular web page, but it happens when I use FireFox, Google Chrome or Thunderbird.

  Switching between desktops
  - I never do this.

  When performing a specific sequence of actions (List them!)
  - I don't have a reproducable situation.
  ApportVersion: 2.0.1-0ubuntu17.4
  Architecture: i386
  CasperVersion: 1.315.1
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  DistUpgraded: Fresh install
  DistroCodename: precise
  DistroRelease: Ubuntu 12.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes,
   Advanced Micro Devices [AMD] nee ATI M52 [Mobility Radeon X1300] [1002:7149] (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:2003]
  LiveMediaBuild: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release i386 (20130820.1)
  MachineType: Dell Inc. MM061
  MarkForUpload: True
  Package: xorg 1:7.6+12ubuntu2
  PackageArchitecture: i386
   PATH=(custom, no user)
  ProcKernelCmdLine: noprompt cdrom-detect/try-usb=true file=/cdrom/preseed/hostname.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  ProcVersionSignature: Ubuntu 3.8.0-29.42~precise1-generic
  Tags:  precise ubuntu referred-by-support compiz-0.9
  Uname: Linux 3.8.0-29-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/09/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A03
  dmi.board.name: 0XD720
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA03:bd03/09/2006:svnDellInc.:pnMM061:pvr:rvnDellInc.:rn0XD720:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: MM061
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:
  version.libdrm2: libdrm2 2.4.43-0ubuntu0.0.2
  version.libgl1-mesa-dri: libgl1-mesa-dri N/A
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.xserver-xorg-core: xserver-xorg-core N/A
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
  version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A

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