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[Bug 1322850] [NEW] package linux-image-3.5.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1

 

Public bug reported:

Check if you are using third party repositories. If so disable them, since they are a common source of problems.
Furthermore run the following command in a Terminal: apt-get install -f

ProblemType: Package
DistroRelease: Ubuntu 12.10
Package: linux-image-3.5.0-49-generic (not installed)
ProcVersionSignature: Ubuntu 3.2.0-61.93-generic 3.2.55
Uname: Linux 3.2.0-61-generic i686
ApportVersion: 2.6.1-0ubuntu13
AptOrdering:
 linux-image-3.5.0-49-generic: Install
 linux-image-3.5.0-49-generic: Configure
 linux-image-extra-3.5.0-49-generic: Configure
 linux-image-generic: Configure
 linux-generic: Configure
Architecture: i386
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  paul       1826 F.... pulseaudio
Date: Sat May 24 15:41:59 2014
DpkgTerminalLog:
 Unpacking linux-image-3.5.0-49-generic (from .../linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb) ...
 This kernel does not support a non-PAE CPU.
 dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb (--unpack):
  subprocess new pre-installation script returned error exit status 1
DuplicateSignature: package:linux-image-3.5.0-49-generic:(not installed):subprocess new pre-installation script returned error exit status 1
ErrorMessage: subprocess new pre-installation script returned error exit status 1
HibernationDevice: RESUME=UUID=0a823f58-54ad-4b97-aff7-ff31a9274555
InstallationDate: Installed on 2014-05-23 (0 days ago)
InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
MachineType: Acer TravelMate 4000
MarkForUpload: True
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-61-generic root=UUID=22eacc0e-8f66-440d-bf89-254a254bcabf ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: grub-pc 2.00-7ubuntu11
SourcePackage: linux
Title: package linux-image-3.5.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
UpgradeStatus: Upgraded to quantal on 2014-05-24 (0 days ago)
dmi.bios.date: 10/12/2004
dmi.bios.vendor: ACER
dmi.bios.version: 3A10
dmi.board.name: TravelMate 4000
dmi.board.vendor: Acer
dmi.board.version: Rev 1.0
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: Rev.1
dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
dmi.product.name: TravelMate 4000
dmi.product.version: Rev 1
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: apport-package i386 need-duplicate-check quantal

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https://bugs.launchpad.net/bugs/1322850

Title:
  package linux-image-3.5.0-49-generic (not installed) failed to
  install/upgrade: subprocess new pre-installation script returned error
  exit status 1

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Check if you are using third party repositories. If so disable them, since they are a common source of problems.
  Furthermore run the following command in a Terminal: apt-get install -f

  ProblemType: Package
  DistroRelease: Ubuntu 12.10
  Package: linux-image-3.5.0-49-generic (not installed)
  ProcVersionSignature: Ubuntu 3.2.0-61.93-generic 3.2.55
  Uname: Linux 3.2.0-61-generic i686
  ApportVersion: 2.6.1-0ubuntu13
  AptOrdering:
   linux-image-3.5.0-49-generic: Install
   linux-image-3.5.0-49-generic: Configure
   linux-image-extra-3.5.0-49-generic: Configure
   linux-image-generic: Configure
   linux-generic: Configure
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  paul       1826 F.... pulseaudio
  Date: Sat May 24 15:41:59 2014
  DpkgTerminalLog:
   Unpacking linux-image-3.5.0-49-generic (from .../linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb) ...
   This kernel does not support a non-PAE CPU.
   dpkg: error processing /var/cache/apt/archives/linux-image-3.5.0-49-generic_3.5.0-49.74_i386.deb (--unpack):
    subprocess new pre-installation script returned error exit status 1
  DuplicateSignature: package:linux-image-3.5.0-49-generic:(not installed):subprocess new pre-installation script returned error exit status 1
  ErrorMessage: subprocess new pre-installation script returned error exit status 1
  HibernationDevice: RESUME=UUID=0a823f58-54ad-4b97-aff7-ff31a9274555
  InstallationDate: Installed on 2014-05-23 (0 days ago)
  InstallationMedia: Ubuntu 11.10 "Oneiric Ocelot" - Release i386 (20111012)
  MachineType: Acer TravelMate 4000
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-61-generic root=UUID=22eacc0e-8f66-440d-bf89-254a254bcabf ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-7ubuntu11
  SourcePackage: linux
  Title: package linux-image-3.5.0-49-generic (not installed) failed to install/upgrade: subprocess new pre-installation script returned error exit status 1
  UpgradeStatus: Upgraded to quantal on 2014-05-24 (0 days ago)
  dmi.bios.date: 10/12/2004
  dmi.bios.vendor: ACER
  dmi.bios.version: 3A10
  dmi.board.name: TravelMate 4000
  dmi.board.vendor: Acer
  dmi.board.version: Rev 1.0
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Rev.1
  dmi.modalias: dmi:bvnACER:bvr3A10:bd10/12/2004:svnAcer:pnTravelMate4000:pvrRev1:rvnAcer:rnTravelMate4000:rvrRev1.0:cvnAcer:ct10:cvrRev.1:
  dmi.product.name: TravelMate 4000
  dmi.product.version: Rev 1
  dmi.sys.vendor: Acer

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