← Back to team overview

kernel-packages team mailing list archive

[Bug 1310303] Re: Ubuntu 14.04 does not recognize my FujiFilm FinePix S1600 camera any more

 

Hi ALL,

I have to report the same problem on my Ubuntu 14.04 (previously - 13.10 and 12.04 - everything was okay) with my USB drive (WD My Passport).
There is no crashlog and the system hangs few seconds after I plugged-in the USB cable and I cannot type any CLI command, only mouse works, but it is not possible click anywhere. The system is stuck until I unplug the cable

I collected

> tail -f /var/log/syslog

May 25 15:37:21 myubuntu ntfs-3g[5628]: Version 2013.1.13AR.1 external FUSE 29
May 25 15:37:21 myubuntu ntfs-3g[5628]: Mounted /dev/sdb1 (Read-Write, label "My Passport", NTFS 3.1)
May 25 15:37:21 myubuntu ntfs-3g[5628]: Cmdline options: rw,nosuid,nodev,uhelper=udisks2,uid=1000,gid=1000,dmask=0077,fmask=0177
May 25 15:37:21 myubuntu ntfs-3g[5628]: Mount options: rw,nosuid,nodev,uhelper=udisks2,allow_other,nonempty,relatime,default_permissions,fsname=/dev/sdb1,blkdev,blksize=4096
May 25 15:37:21 myubuntu ntfs-3g[5628]: Global ownership and permissions enforced, configuration type 7
May 25 15:37:21 myubuntu udisksd[2545]: Mounted /dev/sdb1 at /media/gerardo/My Passport on behalf of uid 1000
May 25 15:37:56 myubuntu wpa_supplicant[1137]: wlan0: CTRL-EVENT-SCAN-STARTED 
May 25 15:38:01 myubuntu kernel: [ 6594.680768] usb 2-1.1: USB disconnect, device number 11
May 25 15:38:01 myubuntu udisksd[2545]: Cleaning up mount point /media/myubuntu/My Passport (device 8:17 no longer exist)
May 25 15:38:01 myubuntu ntfs-3g[5628]: Unmounting /dev/sdb1 (My Passport)
May 25 15:38:27 myubuntu kernel: [ 6620.242355] usb 2-1.2: new high-speed USB device number 12 using ehci-pci
May 25 15:38:27 myubuntu kernel: [ 6620.754633] usb 2-1.2: new high-speed USB device number 13 using ehci-pci
May 25 15:38:27 myubuntu kernel: [ 6620.848494] usb 2-1.2: New USB device found, idVendor=1058, idProduct=07a8
May 25 15:38:27 myubuntu kernel: [ 6620.848518] usb 2-1.2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
May 25 15:38:27 myubuntu kernel: [ 6620.848524] usb 2-1.2: Product: My Passport 07A8
May 25 15:38:27 myubuntu kernel: [ 6620.848529] usb 2-1.2: Manufacturer: Western Digital
May 25 15:38:27 myubuntu kernel: [ 6620.848534] usb 2-1.2: SerialNumber: 5758513145383246594D4832
May 25 15:38:27 myubuntu kernel: [ 6620.849414] usb-storage 2-1.2:1.0: USB Mass Storage device detected
May 25 15:38:27 myubuntu kernel: [ 6620.849753] scsi10 : usb-storage 2-1.2:1.0
May 25 15:38:27 myubuntu mtp-probe: checking bus 2, device 13: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2"
May 25 15:38:27 myubuntu mtp-probe: bus: 2, device: 13 was not an MTP device
May 25 15:38:28 myubuntu kernel: [ 6621.852477] scsi 10:0:0:0: Direct-Access     WD       My Passport 07A8 1033 PQ: 0 ANSI: 6
May 25 15:38:28 myubuntu kernel: [ 6621.853101] scsi 10:0:0:1: Enclosure         WD       SES Device       1033 PQ: 0 ANSI: 6
May 25 15:38:28 myubuntu kernel: [ 6621.854000] sd 10:0:0:0: Attached scsi generic sg2 type 0
May 25 15:38:28 myubuntu kernel: [ 6621.857429] ses 10:0:0:1: Attached Enclosure device
May 25 15:38:28 myubuntu kernel: [ 6621.857775] ses 10:0:0:1: Attached scsi generic sg3 type 13
May 25 15:38:28 myubuntu kernel: [ 6621.859675] sd 10:0:0:0: [sdb] Spinning up disk...
May 25 15:38:30 myubuntu kernel: [ 6623.382397] .ready
May 25 15:38:30 myubuntu kernel: [ 6623.385513] sd 10:0:0:0: [sdb] 1953458176 512-byte logical blocks: (1.00 TB/931 GiB)
May 25 15:38:30 myubuntu kernel: [ 6623.386736] sd 10:0:0:0: [sdb] Write Protect is off
May 25 15:38:30 myubuntu kernel: [ 6623.386752] sd 10:0:0:0: [sdb] Mode Sense: 53 00 10 08
May 25 15:38:30 myubuntu kernel: [ 6623.387788] sd 10:0:0:0: [sdb] No Caching mode page found
May 25 15:38:30 myubuntu kernel: [ 6623.387807] sd 10:0:0:0: [sdb] Assuming drive cache: write through
May 25 15:38:30 myubuntu kernel: [ 6623.391462] sd 10:0:0:0: [sdb] No Caching mode page found
May 25 15:38:30 myubuntu kernel: [ 6623.391488] sd 10:0:0:0: [sdb] Assuming drive cache: write through
May 25 15:38:30 myubuntu kernel: [ 6623.447917]  sdb: sdb1
May 25 15:38:30 myubuntu kernel: [ 6623.451800] sd 10:0:0:0: [sdb] No Caching mode page found
May 25 15:38:30 myubuntu kernel: [ 6623.451812] sd 10:0:0:0: [sdb] Assuming drive cache: write through
May 25 15:38:30 myubuntu kernel: [ 6623.451833] sd 10:0:0:0: [sdb] Attached SCSI disk
May 25 15:38:32 myubuntu ntfs-3g[5687]: Version 2013.1.13AR.1 external FUSE 29
May 25 15:38:32 myubuntu ntfs-3g[5687]: Mounted /dev/sdb1 (Read-Write, label "My Passport", NTFS 3.1)
May 25 15:38:32 myubuntu ntfs-3g[5687]: Cmdline options: rw,nosuid,nodev,uhelper=udisks2,uid=1000,gid=1000,dmask=0077,fmask=0177
May 25 15:38:32 myubuntu ntfs-3g[5687]: Mount options: rw,nosuid,nodev,uhelper=udisks2,allow_other,nonempty,relatime,default_permissions,fsname=/dev/sdb1,blkdev,blksize=4096
May 25 15:38:32 myubuntu ntfs-3g[5687]: Global ownership and permissions enforced, configuration type 7
May 25 15:38:32 myubuntu udisksd[2545]: Mounted /dev/sdb1 at /media/myubuntu/My Passport on behalf of uid 1000
--- USB cable disconnection ---
May 25 15:38:47 myubuntu kernel: [ 6640.278380] usb 2-1.2: USB disconnect, device number 13
May 25 15:38:47 myubuntu udisksd[2545]: Cleaning up mount point /media/myubuntu/My Passport (device 8:17 no longer exist)
May 25 15:38:47 myubuntu ntfs-3g[5687]: Unmounting /dev/sdb1 (My Passport)

I can reproduce this problem at willing, so let me know if you need any
further info.

No info on "apport-bug" and problem reproduced in two Ubuntu 14.04
machines.


Thanks

Gerardo

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1310303

Title:
  Ubuntu 14.04 does not recognize my FujiFilm FinePix S1600 camera any
  more

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Description:	Ubuntu 14.04 LTS
  Release:	14.04

  
  Hi,

  Since the upgrade to 14.04 yesterday, I can't access my camera
  (FujiFilm FinePix S1600) anymore. This is what is logged into
  /var/log/syslog when I plug the camera in the usb port:

  Apr 20 17:04:55 mm-xx kernel: [20993.276918] usb 3-2: new high-speed USB device number 9 using xhci_hcd
  Apr 20 17:04:55 mm-xx kernel: [20993.462654] usb 3-2: New USB device found, idVendor=04cb, idProduct=0208
  Apr 20 17:04:55 mm-xx kernel: [20993.462664] usb 3-2: New USB device strings: Mfr=0, Product=2, SerialNumber=3
  Apr 20 17:04:55 mm-xx kernel: [20993.462670] usb 3-2: Product: USB PTP
  Apr 20 17:04:55 mm-xx kernel: [20993.462674] usb 3-2: SerialNumber: 592D34383231100825DC350UR45112
  Apr 20 17:04:55 mm-xx mtp-probe: checking bus 3, device 9: "/sys/devices/pci0000:00/0000:00:14.0/usb3/3-2"
  Apr 20 17:04:55 mm-xx mtp-probe: bus: 3, device: 9 was not an MTP device
  Apr 20 17:04:55 mm-xx colord: Device added: sysfs-(null)

  But there is no icon in the Nautilus to open the camera and copy the
  images.

  When I remove the usb cable, this shows in syslog:

  Apr 20 17:05:33 mm-xx colord: device removed: sysfs-(null)
  Apr 20 17:05:33 mm-xx kernel: [21031.599752] usb 3-2: USB disconnect, device number 9

  
  Please help.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1310303/+subscriptions


References