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Message #62598
[Bug 1321938] Re: [Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM but system only using 8gb
Doug Morse, this would appear to be a reporting issue of the proc file system displaying the wrong information, verus the reporting tools from procps reporting against proc (ex. free). Hence, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc6
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Package changed: procps (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/1321938
Title:
[Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM
but system only using 8gb
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Gigabyte replaced my dead GA-870A-UD3 motherboard with a GA-970A-UD3. However, "free" and cat /proc/meminfo only show 8GB of RAM:
cat /proc/meminfo
MemTotal: 8155016 kB
MemFree: 253264 kB
...
However, lshw does see all 12gb:
lshw | grep -m 1 -A 50 "*-memory"
*-memory
description: System Memory
physical id: 2c
slot: System board or motherboard
size: 12GiB
*-bank:0
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-4
vendor: Undefined
physical id: 0
serial: 00000000
slot: Node0_Dimm0
size: 4GiB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:1
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-4
vendor: Undefined
physical id: 1
serial: 00000000
slot: Node0_Dimm1
size: 4GiB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:2
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-2
vendor: Undefined
physical id: 2
serial: 00000000
slot: Node0_Dimm2
size: 2GiB
width: 64 bits
clock: 667MHz (1.5ns)
*-bank:3
description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
product: F3-10666CL9-2
vendor: Undefined
physical id: 3
serial: 00000000
slot: Node0_Dimm3
size: 2GiB
width: 64 bits
clock: 667MHz (1.5ns)
ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-63-generic 3.2.0-63.94
ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
Uname: Linux 3.2.0-63-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
Subdevices: 2/2
Subdevice #0: subdevice #0
Subdevice #1: subdevice #1
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: morse 2845 F.... pulseaudio
/dev/snd/controlC1: morse 2845 F.... pulseaudio
/dev/snd/controlC0: morse 2845 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
Mixer name : 'VIA VT2020'
Components : 'HDA:11060441,1458a014,00100100'
Controls : 48
Simple ctrls : 24
Card1.Amixer.info:
Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card1.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Card2.Amixer.info:
Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
Mixer name : 'ATI R6xx HDMI'
Components : 'HDA:1002aa01,00aa0100,00100200'
Controls : 6
Simple ctrls : 1
Card2.Amixer.values:
Simple mixer control 'IEC958',0
Capabilities: pswitch pswitch-joined penum
Playback channels: Mono
Mono: Playback [on]
Date: Wed May 21 16:34:53 2014
HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IwConfig:
lo no wireless extensions.
eth0 no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
MarkForUpload: True
ProcEnviron:
TERM=xterm-color
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.2.0-63-generic N/A
linux-backports-modules-3.2.0-63-generic N/A
linux-firmware 1.79.14
RfKill:
0: hci0: Bluetooth
Soft blocked: yes
Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
dmi.bios.date: 01/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FC
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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