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[Bug 1321938] Re: [Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM but system only using 8gb

 

Doug Morse, this would appear to be a reporting issue of the proc file system displaying the wrong information, verus the reporting tools from procps reporting against proc (ex. free). Hence, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc6

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Package changed: procps (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1321938

Title:
  [Gigabyte GA-970A-UD3 (rev. 3.0)] Ubuntu 12.04 LTS lshw sees 12gb RAM
  but system only using 8gb

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Gigabyte replaced my dead GA-870A-UD3 motherboard with a GA-970A-UD3. However, "free" and cat /proc/meminfo only show 8GB of RAM:
  cat /proc/meminfo
  MemTotal:        8155016 kB
  MemFree:          253264 kB
  ...

  However, lshw does see all 12gb:
  lshw | grep -m 1 -A 50 "*-memory"
       *-memory
            description: System Memory
            physical id: 2c
            slot: System board or motherboard
            size: 12GiB
          *-bank:0
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 0
               serial: 00000000
               slot: Node0_Dimm0
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:1
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 1
               serial: 00000000
               slot: Node0_Dimm1
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:2
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 2
               serial: 00000000
               slot: Node0_Dimm2
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:3
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 3
               serial: 00000000
               slot: Node0_Dimm3
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-63-generic 3.2.0-63.94
  ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
  Uname: Linux 3.2.0-63-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  morse      2845 F.... pulseaudio
   /dev/snd/controlC1:  morse      2845 F.... pulseaudio
   /dev/snd/controlC0:  morse      2845 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
     Mixer name	: 'VIA VT2020'
     Components	: 'HDA:11060441,1458a014,00100100'
     Controls      : 48
     Simple ctrls  : 24
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed May 21 16:34:53 2014
  HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IwConfig:
   lo        no wireless extensions.

   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm-color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-63-generic N/A
   linux-backports-modules-3.2.0-63-generic  N/A
   linux-firmware                            1.79.14
  RfKill:
   0: hci0: Bluetooth
    Soft blocked: yes
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
  dmi.bios.date: 01/28/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FC
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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