kernel-packages team mailing list archive

[Doug Morse <dm@xxxxxxxxxxxxx>]

Public bug reported:

Hi,

My motherboard died and Gigabyte had to replace it with a newer model
(specifically, a GA-970A-UD3 replacing a GA-870A-UD3).  After installing
the replacement motherboard, the system boot and operated just fine.  I
did notice after a few days, however, that "free" and cat /proc/meminfo
only show only 8gb of RAM:

root@s3:~# cat /proc/meminfo 
MemTotal:        8155016 kB
MemFree:          253264 kB
...

However, lshw DOES see all 12gb:

root@s3:~# lshw | grep -m 1 -A 50 "*-memory"
     *-memory
          description: System Memory
          physical id: 2c
          slot: System board or motherboard
          size: 12GiB
        *-bank:0
             description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
             product: F3-10666CL9-4
             vendor: Undefined
             physical id: 0
             serial: 00000000
             slot: Node0_Dimm0
             size: 4GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
        *-bank:1
             description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
             product: F3-10666CL9-4
             vendor: Undefined
             physical id: 1
             serial: 00000000
             slot: Node0_Dimm1
             size: 4GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
        *-bank:2
             description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
             product: F3-10666CL9-2
             vendor: Undefined
             physical id: 2
             serial: 00000000
             slot: Node0_Dimm2
             size: 2GiB
             width: 64 bits
             clock: 667MHz (1.5ns)
        *-bank:3
             description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
             product: F3-10666CL9-2
             vendor: Undefined
             physical id: 3
             serial: 00000000
             slot: Node0_Dimm3
             size: 2GiB
             width: 64 bits
             clock: 667MHz (1.5ns)

Any one have any ideas on what I need to do to get Ubuntu to see all
12gb?

Thanks.

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.2.0-63-generic 3.2.0-63.94
ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
Uname: Linux 3.2.0-63-generic x86_64
NonfreeKernelModules: fglrx
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
   Subdevices: 2/2
   Subdevice #0: subdevice #0
   Subdevice #1: subdevice #1
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC2:  morse      2845 F.... pulseaudio
 /dev/snd/controlC1:  morse      2845 F.... pulseaudio
 /dev/snd/controlC0:  morse      2845 F.... pulseaudio
CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
Card0.Amixer.info:
 Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
   Mixer name	: 'VIA VT2020'
   Components	: 'HDA:11060441,1458a014,00100100'
   Controls      : 48
   Simple ctrls  : 24
Card1.Amixer.info:
 Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
   Mixer name	: 'ATI R6xx HDMI'
   Components	: 'HDA:1002aa01,00aa0100,00100200'
   Controls      : 6
   Simple ctrls  : 1
Card1.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card2.Amixer.info:
 Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
   Mixer name	: 'ATI R6xx HDMI'
   Components	: 'HDA:1002aa01,00aa0100,00100200'
   Controls      : 6
   Simple ctrls  : 1
Card2.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Date: Wed May 21 16:34:53 2014
HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
IwConfig:
 lo        no wireless extensions.
 
 eth0      no wireless extensions.
MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
MarkForUpload: True
ProcEnviron:
 TERM=xterm-color
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.2.0-63-generic N/A
 linux-backports-modules-3.2.0-63-generic  N/A
 linux-firmware                            1.79.14
RfKill:
 0: hci0: Bluetooth
 	Soft blocked: yes
 	Hard blocked: no
SourcePackage: linux
UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
dmi.bios.date: 01/28/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: FC
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: 970A-UD3
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: To Be Filled By O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
dmi.chassis.version: To Be Filled By O.E.M.
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
dmi.product.name: To be filled by O.E.M.
dmi.product.version: To be filled by O.E.M.
dmi.sys.vendor: Gigabyte Technology Co., Ltd.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise

-- 
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https://bugs.launchpad.net/bugs/1321938

Title:
  Ubuntu 12.04 LTS lshw sees 12gb RAM but system only using 8gb

Status in “linux” package in Ubuntu:
  New

Bug description:
  Hi,

  My motherboard died and Gigabyte had to replace it with a newer model
  (specifically, a GA-970A-UD3 replacing a GA-870A-UD3).  After
  installing the replacement motherboard, the system boot and operated
  just fine.  I did notice after a few days, however, that "free" and
  cat /proc/meminfo only show only 8gb of RAM:

  root@s3:~# cat /proc/meminfo 
  MemTotal:        8155016 kB
  MemFree:          253264 kB
  ...

  However, lshw DOES see all 12gb:

  root@s3:~# lshw | grep -m 1 -A 50 "*-memory"
       *-memory
            description: System Memory
            physical id: 2c
            slot: System board or motherboard
            size: 12GiB
          *-bank:0
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 0
               serial: 00000000
               slot: Node0_Dimm0
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:1
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-4
               vendor: Undefined
               physical id: 1
               serial: 00000000
               slot: Node0_Dimm1
               size: 4GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:2
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 2
               serial: 00000000
               slot: Node0_Dimm2
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)
          *-bank:3
               description: DIMM DDR3 Synchronous 667 MHz (1.5 ns)
               product: F3-10666CL9-2
               vendor: Undefined
               physical id: 3
               serial: 00000000
               slot: Node0_Dimm3
               size: 2GiB
               width: 64 bits
               clock: 667MHz (1.5ns)

  Any one have any ideas on what I need to do to get Ubuntu to see all
  12gb?

  Thanks.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-63-generic 3.2.0-63.94
  ProcVersionSignature: Ubuntu 3.2.0-63.94-generic 3.2.57
  Uname: Linux 3.2.0-63-generic x86_64
  NonfreeKernelModules: fglrx
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: SB [HDA ATI SB], device 0: VT2020 Analog [VT2020 Analog]
     Subdevices: 2/2
     Subdevice #0: subdevice #0
     Subdevice #1: subdevice #1
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  morse      2845 F.... pulseaudio
   /dev/snd/controlC1:  morse      2845 F.... pulseaudio
   /dev/snd/controlC0:  morse      2845 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Card0.Amixer.info:
   Card hw:0 'SB'/'HDA ATI SB at 0xfeb00000 irq 16'
     Mixer name	: 'VIA VT2020'
     Components	: 'HDA:11060441,1458a014,00100100'
     Controls      : 48
     Simple ctrls  : 24
  Card1.Amixer.info:
   Card hw:1 'Generic'/'HD-Audio Generic at 0xfea40000 irq 76'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card1.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card2.Amixer.info:
   Card hw:2 'Generic_1'/'HD-Audio Generic at 0xfe640000 irq 77'
     Mixer name	: 'ATI R6xx HDMI'
     Components	: 'HDA:1002aa01,00aa0100,00100200'
     Controls      : 6
     Simple ctrls  : 1
  Card2.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Date: Wed May 21 16:34:53 2014
  HibernationDevice: RESUME=UUID=f938a5e5-3e60-4030-9402-a8ff0adf64c6
  InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Gigabyte Technology Co., Ltd. To be filled by O.E.M.
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm-color
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-63-generic root=UUID=45c2a972-2497-11e2-88ea-50e549361dd3 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-63-generic N/A
   linux-backports-modules-3.2.0-63-generic  N/A
   linux-firmware                            1.79.14
  RfKill:
   0: hci0: Bluetooth
   	Soft blocked: yes
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to precise on 2012-05-06 (745 days ago)
  dmi.bios.date: 01/28/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: FC
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 970A-UD3
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: x.x
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Gigabyte Technology Co., Ltd.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrFC:bd01/28/2013:svnGigabyteTechnologyCo.,Ltd.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnGigabyteTechnologyCo.,Ltd.:rn970A-UD3:rvrx.x:cvnGigabyteTechnologyCo.,Ltd.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: Gigabyte Technology Co., Ltd.

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