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[Bug 1314198] Re: [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

 

Deepal Priyadarshana, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Description changed:

- Hi All
- 
- I am facing a problem of touchpad not recognized on Asus X550LC.  Kindly
- do the needful.
- 
- 
- Thanks & Regards
- Nishu
+ I am facing a problem of touchpad not recognized on Asus X550LC. It notes in dmesg:
+ i8042: PNP: PS/2 Controller [PNP030b:PS2K,PNP0f03:PS2M] at 0x60,0x64 irq 1,12
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  nishu      1781 F.... pulseaudio
-  /dev/snd/controlC0:  nishu      1781 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  nishu      1781 F.... pulseaudio
+  /dev/snd/controlC0:  nishu      1781 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Apr 30 00:03:34 2014
  InstallationDate: Installed on 2014-04-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LC
  ProcEnviron:
-  LANGUAGE=en_IN:en
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=en_IN
-  SHELL=/bin/bash
+  LANGUAGE=en_IN:en
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=en_IN
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=5f8f534f-ba63-44e9-b334-a982524fdce1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LC.402
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LC.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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https://bugs.launchpad.net/bugs/1314198

Title:
  [Asus X550LC] Touchpad not Recognized in ubuntu 14.04

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  I am facing a problem of touchpad not recognized on Asus X550LC. It notes in dmesg:
  i8042: PNP: PS/2 Controller [PNP030b:PS2K,PNP0f03:PS2M] at 0x60,0x64 irq 1,12

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  nishu      1781 F.... pulseaudio
   /dev/snd/controlC0:  nishu      1781 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Apr 30 00:03:34 2014
  InstallationDate: Installed on 2014-04-29 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LC
  ProcEnviron:
   LANGUAGE=en_IN:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=5f8f534f-ba63-44e9-b334-a982524fdce1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LC.402
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LC.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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