kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

raphaelh, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available (3.15-rc7) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-210

** Description changed:

  Although the touchpad works without problems under Windows 7, which
- excludes a hardware problem, it does not work at all under a fresh
- install of Xubuntu 14.04 (lsb_release -rd reports "Ubuntu 14.04 LTS").
- 
- It does not work either with all package updates installed, with the
- latest available kernel 3.13.0-24-generic (I've tried several kernels to
- no avail).
- 
- Suspicious things are :
- 
- * The line "psmouse serio4: Failed to enable mouse on isa0060/serio4"
- appearing multiple times in the output from dmesg
- 
- * Touchpad listed as "PS/2 Logitech Wheel Mouse" in the output from
- xinput
- 
- Please tell me anything I can do to further help debugging this issue.
- Thanks!
+ excludes a hardware problem, it does not work in Xubuntu 14.04. Touchpad
+ listed as "PS/2 Logitech Wheel Mouse" in the output from xinput
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  caro       1714 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  caro       1714 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Mon May 26 17:37:49 2014
  HibernationDevice: RESUME=UUID=f30dff4e-4096-44ed-bfc9-bf94867200c8
  InstallationDate: Installed on 2014-05-19 (7 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. X450CC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=52aacf3a-ef2c-43e7-a2bc-62e531074b9a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-24-generic N/A
-  linux-backports-modules-3.13.0-24-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450CC.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450CC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450CC.210:bd02/12/2014:svnASUSTeKCOMPUTERINC.:pnX450CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450CC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Summary changed:

- Asus X450CC touchpad not working
+ [Asus X450CC] Touchpad not working

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1323346

Title:
  [Asus X450CC] Touchpad not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Although the touchpad works without problems under Windows 7, which
  excludes a hardware problem, it does not work in Xubuntu 14.04.
  Touchpad listed as "PS/2 Logitech Wheel Mouse" in the output from
  xinput

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  caro       1714 F.... pulseaudio
  CurrentDesktop: XFCE
  Date: Mon May 26 17:37:49 2014
  HibernationDevice: RESUME=UUID=f30dff4e-4096-44ed-bfc9-bf94867200c8
  InstallationDate: Installed on 2014-05-19 (7 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
  MachineType: ASUSTeK COMPUTER INC. X450CC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=52aacf3a-ef2c-43e7-a2bc-62e531074b9a ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X450CC.210
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X450CC
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX450CC.210:bd02/12/2014:svnASUSTeKCOMPUTERINC.:pnX450CC:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX450CC:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X450CC
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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