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[Bug 1323371] Re: [Asus X550LB] Touchpad not working

 

Anthonin L., could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc7

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-402

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1323371

Title:
  [Asus X550LB] Touchpad not working

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The touchpad works well on Windows 8.

  Tested in Fedora 20, also not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anthonin   1939 F.... pulseaudio
   /dev/snd/controlC1:  anthonin   1939 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon May 26 19:38:41 2014
  HibernationDevice: RESUME=UUID=4828e9e2-c2aa-4173-be4f-76d9b657a1ac
  InstallationDate: Installed on 2014-05-10 (15 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LB
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=3b43be57-492f-4b57-a265-adc49ff7c91d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LB.402
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LB
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LB.402:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnX550LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LB
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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