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[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

** Changed in: linux (Ubuntu)
   Importance: Undecided => High

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https://bugs.launchpad.net/bugs/1323836

Title:
  [Dell Precision T3600] 3.2.0-63-generic cannot find OS partition upon
  boot

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Several of our Dell Precision T3600 (and possibly all) machines cannot
  seem to find their OS partition after they automatically installed
  3.2.0-63-generic this morning. We physically removed the drives and
  made sure they were in good shape and the BIOS seems to recognize the
  drive still. The only thing that seemed to work was rebooting the
  machine into a previous kernel (3.2.0-61-generic).

  These machines are running 12.04 at the moment.

  Essentially what we are seeing when booting the problematic kernel is:

  ata7: reset failed (errno=-11), retrying in 10 secs
  ata7: reset failed (errno=-11), retrying in 35 secs
  Gave up waiting for root device.  Common problems:
   - Boot args ...
     ...
   - Missing modules (cat /proc/modules; ls /dev)

  It then says the disk does not exist and drops to a BusyBox shell.
  Apologies for the lack of full output as I'm having to transcribe
  since I couldn't get a hold of the logs. I'm attaching a photo.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-61-generic 3.2.0-61.93
  ProcVersionSignature: Ubuntu 3.2.0-61.93-generic 3.2.55
  Uname: Linux 3.2.0-61-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D8p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  CurrentDmesg:
   Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
   dmesg: write failed: Broken pipe
  Date: Tue May 27 16:30:08 2014
  IwConfig: Error: [Errno 2] No such file or directory
  MachineType: Dell Inc. Precision T3600
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_US:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-61-generic root=UUID=5e792f6f-030a-4d96-ab50-b03c80bcbd71 ro splash quiet
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RfKill: Error: [Errno 2] No such file or directory
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 10/25/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0PTTT9
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd10/25/2012:svnDellInc.:pnPrecisionT3600:pvr01:rvnDellInc.:rn0PTTT9:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision T3600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  AplayDevices: aplay: device_list:252: no soundcards found...
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices: arecord: device_list:252: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/by-path', '/dev/snd/controlC1', '/dev/snd/hwC1D0', '/dev/snd/pcmC1D3p', '/dev/snd/pcmC1D7p', '/dev/snd/pcmC1D8p', '/dev/snd/controlC0', '/dev/snd/hwC0D0', '/dev/snd/pcmC0D0c', '/dev/snd/pcmC0D0p', '/dev/snd/pcmC0D2c', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  CRDA: Error: [Errno 2] No such file or directory
  CurrentDmesg:
   Error: command ['sh', '-c', 'dmesg | comm -13 --nocheck-order /var/log/dmesg -'] failed with exit code 1: comm: /var/log/dmesg: Permission denied
   dmesg: write failed: Broken pipe
  DistroRelease: Ubuntu 12.04
  IwConfig: Error: [Errno 2] No such file or directory
  MachineType: Dell Inc. Precision T3600
  MarkForUpload: True
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=en_US:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-61-generic root=UUID=5e792f6f-030a-4d96-ab50-b03c80bcbd71 ro splash quiet
  ProcVersionSignature: Ubuntu 3.2.0-61.93-generic 3.2.55
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RfKill: Error: [Errno 2] No such file or directory
  Tags:  precise
  Uname: Linux 3.2.0-61-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  WifiSyslog:
   
  dmi.bios.date: 10/25/2012
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0PTTT9
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.type: 7
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd10/25/2012:svnDellInc.:pnPrecisionT3600:pvr01:rvnDellInc.:rn0PTTT9:rvrA01:cvnDellInc.:ct7:cvr:
  dmi.product.name: Precision T3600
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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