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Message #63492
[Bug 1323432] Re: [Samsung NP350E5C-A02AU] machine does not wake up with lid open - suspend is disabled
Kernel v3.12-rc7-saucy works - no suspend / wake-up issues (final Saucy
kernel released)
Now testing Trusty kernels
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https://bugs.launchpad.net/bugs/1323432
Title:
[Samsung NP350E5C-A02AU] machine does not wake up with lid open -
suspend is disabled
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Samsung NP350E5C-A02AU notebook
The problem below was NOT present in Ubuntu 13.04
In xubuntu power options, machine is configured not to go to suspend when laptop lid is closed.
Once or twice a day, upon opening the lid I am presented with a black screen and I am unable to wake the machine. The only solution is to force the laptop to shutdown by holding down the power button.
On the one occasion the machine did wake (random key presses) it was
unusable...the mouse was so slow I was unable to use it to reboot the
machine.
I have tried permanently disabling suspend and hibernate with hacks
found on forums but nothing has worked.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: slumbergod 2135 F.... pulseaudio
CurrentDesktop: XFCE
Date: Tue May 27 10:43:26 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-18 (38 days ago)
InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140414)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 350V5C/351V5C/3540VC/3440VC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=7ef0aef5-c4f9-45fb-b729-95b463a492d6 ro quiet splash acpi_backlight=vendor vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-27-generic N/A
linux-backports-modules-3.13.0-27-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/04/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: P09ABE
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: NP350E5C-A02AU
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: BOARD REVISION 00
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP09ABE:bd07/04/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn350V5C/351V5C/3540VC/3440VC:pvrP09ABE.012.CP:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP350E5C-A02AU:rvrBOARDREVISION00:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 350V5C/351V5C/3540VC/3440VC
dmi.product.version: P09ABE.012.CP
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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