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[Bug 1325003] Re: [Toshiba Satellite C50-A-1JM] Touchpad not detected after trusty 64 bit install

 

MANGA Willy Ted, the issue you are reporting is an upstream one. Could
you please report this problem through the appropriate channel by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream-3.15.0-031500rc8 touchpad
** Tags added: kernel-bug-exists-upstream-3.15-rc8

** Changed in: linux (Ubuntu)
       Status: Confirmed => Triaged

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Title:
  [Toshiba Satellite C50-A-1JM] Touchpad not detected after trusty 64
  bit install

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  Hello, I have just installed ubuntu trusty 64 bits on a toshiba (satellite C50-A-1JM ) but the touchpad is not detected
  Laptop model : Toshiba
  --- 
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  anne       2132 F.... pulseaudio
                        anne       2358 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6c67ba11-8402-46a1-badf-7b9b770a5116
  MachineType: TOSHIBA SATELLITE C50-A
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=fr_FR:fr
   TERM=xterm
   PATH=(custom, no user)
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=1200f7e3-063f-4bc2-8c52-fc15d1de02a6 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-27-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 03/24/2014
  dmi.bios.vendor: INSYDE Corp.
  dmi.bios.version: 1.30
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: MP
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDECorp.:bvr1.30:bd03/24/2014:svnTOSHIBA:pnSATELLITEC50-A:pvrPSCJEE-006009FR:rvnTOSHIBA:rnPortablePC:rvrMP:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: SATELLITE C50-A
  dmi.product.version: PSCJEE-006009FR
  dmi.sys.vendor: TOSHIBA

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