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Message #64493
[Bug 1315829] Re: [Acer Travelmate 5740G] bus cycle unavailable
apport information
** Tags added: apport-collected
** Description changed:
I have Problems when i boot my Laptop with Ubuntu 14.04. The same Problem occured on older Ubuntu Versions (12.04 to 14.04) as well as on Kubuntu and other Ubuntu derivates (e.g. Mint). When i first installed Ubuntu it worked perfectly fine for 1 or two days, but then it refuses to boot. If i try to boot from USB as well as from HDD in rescure mod, it shows:
"
[0.345596] perf_event_intel : CPUID marked event: 'bus cycles' unavailable
[0.345664] ... version: 3
[0.345725] ... bit width: 48
[0.345785] ... generic registers: 4
[0.346656] ... value mask: 000ffffffffffff
[0.346720] ... max period: 000000007fffffff
[0.346793]... fixed-purpose events: 3
[0.346846] ... event mask: 000000070000000f
[0.348871] x86: Booting SMP configuration:
[0,348934] .... node #0, CPU's: #1
"
these are only the last lines, the others seem irrelevant to me.
I use a Intel Core i 5 430M, 4GB RAM with an ATI mobility radeon HD5650
It's a Acer Travelmate 5740G
It has a different HDD (not sure which i put in it) and i upgraded the BIOS which is now an InsydeH2O V1.23.
Thanks for your help.
+ ---
+ ApportVersion: 2.14.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: marius 2076 F.... pulseaudio
+ /dev/snd/controlC0: marius 2076 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=5ee60d6d-53b8-49b2-855f-5932fff17849
+ InstallationDate: Installed on 2014-05-04 (31 days ago)
+ InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
+ MachineType: Acer TravelMate 5740G
+ NonfreeKernelModules: wl
+ Package: linux (not installed)
+ ProcEnviron:
+ LANGUAGE=de_DE
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB:
+
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=63a13c37-0ebd-406f-9434-6da82cf3e40f ro recovery nomodeset
+ ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-3.13.0-24-generic N/A
+ linux-backports-modules-3.13.0-24-generic N/A
+ linux-firmware 1.127.2
+ Tags: trusty
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 04/25/2011
+ dmi.bios.vendor: Acer
+ dmi.bios.version: V1.23
+ dmi.board.asset.tag: Base Board Asset Tag
+ dmi.board.name: TravelMate 5740G
+ dmi.board.vendor: Acer
+ dmi.board.version: V1.23
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: Acer
+ dmi.chassis.version: V1.23
+ dmi.modalias: dmi:bvnAcer:bvrV1.23:bd04/25/2011:svnAcer:pnTravelMate5740G:pvrV1.23:rvnAcer:rnTravelMate5740G:rvrV1.23:cvnAcer:ct10:cvrV1.23:
+ dmi.product.name: TravelMate 5740G
+ dmi.product.version: V1.23
+ dmi.sys.vendor: Acer
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1315829/+attachment/4125771/+files/AlsaInfo.txt
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1315829
Title:
[Acer Travelmate 5740G] bus cycle unavailable
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I have Problems when i boot my Laptop with Ubuntu 14.04. The same Problem occured on older Ubuntu Versions (12.04 to 14.04) as well as on Kubuntu and other Ubuntu derivates (e.g. Mint). When i first installed Ubuntu it worked perfectly fine for 1 or two days, but then it refuses to boot. If i try to boot from USB as well as from HDD in rescure mod, it shows:
"
[0.345596] perf_event_intel : CPUID marked event: 'bus cycles' unavailable
[0.345664] ... version: 3
[0.345725] ... bit width: 48
[0.345785] ... generic registers: 4
[0.346656] ... value mask: 000ffffffffffff
[0.346720] ... max period: 000000007fffffff
[0.346793]... fixed-purpose events: 3
[0.346846] ... event mask: 000000070000000f
[0.348871] x86: Booting SMP configuration:
[0,348934] .... node #0, CPU's: #1
"
these are only the last lines, the others seem irrelevant to me.
I use a Intel Core i 5 430M, 4GB RAM with an ATI mobility radeon HD5650
It's a Acer Travelmate 5740G
It has a different HDD (not sure which i put in it) and i upgraded the BIOS which is now an InsydeH2O V1.23.
Thanks for your help.
---
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: marius 2076 F.... pulseaudio
/dev/snd/controlC0: marius 2076 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=5ee60d6d-53b8-49b2-855f-5932fff17849
InstallationDate: Installed on 2014-05-04 (31 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Acer TravelMate 5740G
NonfreeKernelModules: wl
Package: linux (not installed)
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB:
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=63a13c37-0ebd-406f-9434-6da82cf3e40f ro recovery nomodeset
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127.2
Tags: trusty
Uname: Linux 3.13.0-24-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 04/25/2011
dmi.bios.vendor: Acer
dmi.bios.version: V1.23
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: TravelMate 5740G
dmi.board.vendor: Acer
dmi.board.version: V1.23
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.23
dmi.modalias: dmi:bvnAcer:bvrV1.23:bd04/25/2011:svnAcer:pnTravelMate5740G:pvrV1.23:rvnAcer:rnTravelMate5740G:rvrV1.23:cvnAcer:ct10:cvrV1.23:
dmi.product.name: TravelMate 5740G
dmi.product.version: V1.23
dmi.sys.vendor: Acer
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