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Message #64854
[Bug 1325784] Re: Touchpad is not detected by the OS
Ed-ekennedy, this bug report is being closed due to your last comment
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1325784/comments/6
regarding you no longer have the hardware. For future reference you can
manage the status of your own bugs by clicking on the current status in
the yellow line and then choosing a new status in the revealed drop down
box. You can learn more about bug statuses at
https://wiki.ubuntu.com/Bugs/Status. Thank you again for taking the time
to report this bug and helping to make Ubuntu better. Please submit any
future bugs you may find.
** Tags added: latest-bios-209
** Changed in: linux (Ubuntu)
Status: Incomplete => Invalid
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https://bugs.launchpad.net/bugs/1325784
Title:
Touchpad is not detected by the OS
Status in “linux” package in Ubuntu:
Invalid
Bug description:
After installing Ubuntu 14.04 on my Asus Q501LA Notebook the touchpad
does not work. After doing some further investigation I found that
the OS doesn't even recognize that the touchpad even exists. I was
running Windows 8.1 before installing Ubuntu 14.04 and the touchpad
worked just fine. I've attached more information to the bug report.
My logitech mouse works when I attach it too.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: edward 1812 F.... pulseaudio
/dev/snd/controlC1: edward 1812 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jun 2 21:27:17 2014
HibernationDevice: RESUME=UUID=7f3c2a10-fc17-43cf-aae0-8cfaf6068264
InstallationDate: Installed on 2014-06-01 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. Q501LA
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic.efi.signed root=UUID=457b729a-25cb-4702-a58e-35eede130cf8 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-27-generic N/A
linux-backports-modules-3.13.0-27-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2013
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: Q501LA.212
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: Q501LA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrQ501LA.212:bd12/06/2013:svnASUSTeKCOMPUTERINC.:pnQ501LA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnQ501LA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: Q501LA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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