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[Bug 1325667] Re: [MSI 7817] resume failure (oops?) after hibernation

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Fri, 06 Jun 2014 11:19:30 -0000
Reply-to: Bug 1325667 <1325667@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Jens, as per http://www.msi.com/support/mb/B85ME45.html#down-bios an update to your BIOS is available (10.4). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-10.4

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- [MSI 7817] resume failure (oops?) after hibernation
+ [MSI B85M-E45] resume oops after hibernation

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https://bugs.launchpad.net/bugs/1325667

Title:
  [MSI B85M-E45] resume oops after hibernation

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  With the above chipset, hibernation is unuseable because after
  resuming, the system sometimes freezes - after a couple minutes with a
  blank screen where only the mouse pointer is visible - and has to be
  hard reset.

  I tried booting the newest mainline kernel (3.15.0-031500rc2-generic)
  but this kernel does not boot on my system, it freezes after printing
  something about "big_key registered" on the console, and just sits
  there (no other output or activity).

  Here is the crash trace output.

  
  ProblemType: KernelOops
  Annotation: Your system might become unstable now and might need to be restarted.
  Date: Mon Jun  2 15:09:05 2014
  Failure: oops
  OopsText:
   BUG: Bad page map in process dbus-daemon  pte:880101000000 pmd:2125d8067
   addr:00007ff2862b5000 vm_flags:08000070 anon_vma:          (null) mapping:ffff8800d40ad538 index:18d
   vma->vm_ops->fault: filemap_fault+0x0/0x410
   vma->vm_file->f_op->mmap: ext4_file_mmap+0x0/0x60
   CPU: 3 PID: 27455 Comm: dbus-daemon Tainted: GF   B   W  O 3.13.0-27-generic #50-Ubuntu
   Hardware name: MSI MS-7817/B85M-E45 (MS-7817), BIOS V10.2 09/25/2013
    ffff88020f5a9600 ffff88020ffa5c70 ffffffff817199c4 00007ff2862b5000
    ffff88020ffa5cb8 ffffffff81174503 0000880101000000 000000000000018d
    ffff8802125d85a8 0000880101000000 00007ff2862b5000 00007ff286334000
   Call Trace:
    [<ffffffff817199c4>] dump_stack+0x45/0x56
    [<ffffffff81174503>] print_bad_pte+0x1a3/0x250
    [<ffffffff81175d5e>] unmap_page_range+0x58e/0x7f0
    [<ffffffff81176041>] unmap_single_vma+0x81/0xf0
    [<ffffffff811770b9>] unmap_vmas+0x49/0x90
    [<ffffffff8118026c>] exit_mmap+0x9c/0x170
    [<ffffffff8106482c>] mmput+0x5c/0x120
    [<ffffffff81069bbc>] do_exit+0x26c/0xa50
    [<ffffffff8109dd84>] ? vtime_account_user+0x54/0x60
    [<ffffffff8106a41f>] do_group_exit+0x3f/0xa0
    [<ffffffff8106a494>] SyS_exit_group+0x14/0x20
    [<ffffffff8172a5bf>] tracesys+0xe1/0xe6
   
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  SourcePackage: linux
  Tags: kernel-oops
  Uname: Linux 3.13.0-27-generic x86_64

  
  ProblemType: KernelOops
  Annotation: Your system might become unstable now and might need to be restarted.
  Date: Mon Jun  2 15:09:06 2014
  Failure: oops
  OopsText:
   BUG: Bad page map in process dbus-daemon  pte:01000000 pmd:2125d8067
   addr:00007ff2862b4000 vm_flags:08000070 anon_vma:          (null) mapping:ffff8800d40ad538 index:18c
   vma->vm_ops->fault: filemap_fault+0x0/0x410
   vma->vm_file->f_op->mmap: ext4_file_mmap+0x0/0x60
   CPU: 3 PID: 27455 Comm: dbus-daemon Tainted: GF       W  O 3.13.0-27-generic #50-Ubuntu
   Hardware name: MSI MS-7817/B85M-E45 (MS-7817), BIOS V10.2 09/25/2013
    ffff88020f5a9600 ffff88020ffa5c70 ffffffff817199c4 00007ff2862b4000
    ffff88020ffa5cb8 ffffffff81174503 0000000001000000 000000000000018c
    ffff8802125d85a0 0000000001000000 00007ff2862b4000 00007ff286334000
   Call Trace:
    [<ffffffff817199c4>] dump_stack+0x45/0x56
    [<ffffffff81174503>] print_bad_pte+0x1a3/0x250
    [<ffffffff81175d5e>] unmap_page_range+0x58e/0x7f0
    [<ffffffff81176041>] unmap_single_vma+0x81/0xf0
    [<ffffffff811770b9>] unmap_vmas+0x49/0x90
    [<ffffffff8118026c>] exit_mmap+0x9c/0x170
    [<ffffffff8106482c>] mmput+0x5c/0x120
    [<ffffffff81069bbc>] do_exit+0x26c/0xa50
    [<ffffffff8109dd84>] ? vtime_account_user+0x54/0x60
    [<ffffffff8106a41f>] do_group_exit+0x3f/0xa0
    [<ffffffff8106a494>] SyS_exit_group+0x14/0x20
    [<ffffffff8172a5bf>] tracesys+0xe1/0xe6
   
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  SourcePackage: linux
  Tags: kernel-oops
  Uname: Linux 3.13.0-27-generic x86_64

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jens       3234 F.... pulseaudio
   /dev/snd/controlC0:  jens       3234 F.... pulseaudio
  CurrentDesktop: LXDE
  Date: Mon Jun  2 15:32:41 2014
  HibernationDevice: RESUME=UUID=8eef85a0-0281-49ce-9b60-e2a5aaf95c68
  InstallationDate: Installed on 2014-05-12 (20 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64+mac (20140417)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: MSI MS-7817
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-27-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/25/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V10.2
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: B85M-E45 (MS-7817)
  dmi.board.vendor: MSI
  dmi.board.version: 2.0
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: 2.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.2:bd09/25/2013:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnB85M-E45(MS-7817):rvr2.0:cvnToBeFilledByO.E.M.:ct3:cvr2.0:
  dmi.product.name: MS-7817
  dmi.product.version: 2.0
  dmi.sys.vendor: MSI

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References

[Bug 1325667] [NEW] [MSI 7817] resume failure (oops?) after hibernation
From: Jens, 2014-06-02