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Message #66366
[Bug 1181897] Re: 046d:c06a [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly
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** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Tags added: kernel-request-3.13.0-24.46
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https://bugs.launchpad.net/bugs/1181897
Title:
046d:c06a [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I encountered this problem in Ubuntu 11.04, 11.10, 12.04 and now 13.04. I never encountered it with 12.10 but it reappeared in 13.04. The mouse will randomly freeze and the only solution is to reboot. Usually I can open a terminal window (Ctrl-Alt-T) to try and gather information but occassionally I will encounter a complete system freeze. My Xorg log records no events and dmesg only shows a single change from boot (usb 2-1: USB disconnect, device number 2). I've attached:
system and version details
Xorg.o.log at boot and as there's no difference at error I haven't attached the diff files.
Dmesg at boot and after error and the diff output. The USB disconnect message appears after some seconds rather than immediately (perhaps some timeout event).
lsusb output
lspci output
uname output
I tried removing VirtualBox but this did not change anything.
ProblemType: Bug
DistroRelease: Ubuntu 13.04
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
Uname: Linux 3.8.0-21-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.9.2-0ubuntu8
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon May 20 09:49:52 2013
DistUpgraded: Fresh install
DistroCodename: raring
DistroVariant: ubuntu
DkmsStatus:
virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
virtualbox, 4.2.10, 3.8.0-21-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Immediately after installing this version of Ubuntu
GraphicsCard:
Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350/4550] [1002:954f] (prog-if 00 [VGA controller])
Subsystem: Micro-Star International Co., Ltd. Device [1462:1613]
InstallationDate: Installed on 2013-05-02 (17 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
MachineType: Compaq-Presario VT568AA-ABG CQ3260AN
MarkForUpload: True
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic root=UUID=b662ee11-a7f4-4f4a-a170-f616d8df083e ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/06/2009
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 5.15
dmi.board.name: Narra6
dmi.board.vendor: PEGATRON CORPORATION
dmi.board.version: 6.01
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.15:bd11/06/2009:svnCompaq-Presario:pnVT568AA-ABGCQ3260AN:pvr:rvnPEGATRONCORPORATION:rnNarra6:rvr6.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
dmi.product.name: VT568AA-ABG CQ3260AN
dmi.sys.vendor: Compaq-Presario
version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.43-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
xserver.bootTime: Mon May 20 09:33:11 2013
xserver.configfile: default
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.13.3-0ubuntu6
xserver.video_driver: radeon
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