kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

** Changed in: linux (Ubuntu)
       Status: Expired => Confirmed

** Tags removed: regression-release
** Tags added: natty oneiric quantal

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https://bugs.launchpad.net/bugs/1181897

Title:
  046d:c06a [Compaq Presario CQ3260AN Desktop PC] Mouse freezes randomly

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I encountered this problem in Ubuntu 11.04, 11.10, 12.04 and now 13.04. I never encountered it with 12.10 but it reappeared in 13.04. The mouse will randomly freeze and the only solution is to reboot. Usually I can open a terminal window (Ctrl-Alt-T) to try and gather information but occassionally I will encounter a complete system freeze. My Xorg log records no events and dmesg only shows a single change from boot (usb 2-1: USB disconnect, device number 2). I've attached:
  system and version details
  Xorg.o.log at boot and as there's no difference at error I haven't attached the diff files.
  Dmesg at boot and after error and the diff output. The USB disconnect message appears after some seconds rather than immediately (perhaps some timeout event).
  lsusb output
  lspci output
  uname output

  I tried removing VirtualBox but this did not change anything.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-21.32-generic 3.8.8
  Uname: Linux 3.8.0-21-generic x86_64
  .tmp.unity.support.test.0:

  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon May 20 09:49:52 2013
  DistUpgraded: Fresh install
  DistroCodename: raring
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
   virtualbox, 4.2.10, 3.8.0-21-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a day
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Immediately after installing this version of Ubuntu
  GraphicsCard:
   Advanced Micro Devices [AMD] nee ATI RV710 [Radeon HD 4350/4550] [1002:954f] (prog-if 00 [VGA controller])
     Subsystem: Micro-Star International Co., Ltd. Device [1462:1613]
  InstallationDate: Installed on 2013-05-02 (17 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  MachineType: Compaq-Presario VT568AA-ABG CQ3260AN
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-21-generic root=UUID=b662ee11-a7f4-4f4a-a170-f616d8df083e ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 11/06/2009
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 5.15
  dmi.board.name: Narra6
  dmi.board.vendor: PEGATRON CORPORATION
  dmi.board.version: 6.01
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr5.15:bd11/06/2009:svnCompaq-Presario:pnVT568AA-ABGCQ3260AN:pvr:rvnPEGATRONCORPORATION:rnNarra6:rvr6.01:cvnHewlett-Packard:ct3:cvrChassisVersion:
  dmi.product.name: VT568AA-ABG CQ3260AN
  dmi.sys.vendor: Compaq-Presario
  version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
  version.ia32-libs: ia32-libs 20090808ubuntu36
  version.libdrm2: libdrm2 2.4.43-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Mon May 20 09:33:11 2013
  xserver.configfile: default
  xserver.errors:

  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.13.3-0ubuntu6
  xserver.video_driver: radeon

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