kernel-packages team mailing list archive

[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

Thank you for taking the time to file a bug report on this issue.

However, given the number of bugs that the Kernel Team receives during
any development cycle it is impossible for us to review them all.
Therefore, we occasionally resort to using automated bots to request
further testing. This is such a request.

  With the recent release of this Ubuntu release, would like to confirm
if this bug is still present. Please test again with the newer kernel
and indicate in the bug if this issue still exists or not.

You can update to the latest development kernel by simply running the
following commands in a terminal window:

    sudo apt-get update
    sudo apt-get dist-upgrade

If the bug still exists, change the bug status from Incomplete to
Confirmed. If the bug no longer exists, change the bug status from
Incomplete to Fix Released.

If you want this bot to quit automatically requesting kernel tests, add
a tag named: bot-stop-nagging.

 Thank you for your help, we really do appreciate it.


** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: kernel-request-3.13.0-24.46

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1323249

Title:
  0bb4:0f64 [Acer Aspire 5733Z] HTC One phone not recognised as MTP
  dvice

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I connect my phone to a USB port, the phone reports an MTP
  connection but the device does not appear as part of my Ubuntu
  filesystem . Syslog shows :

  
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.236516] usb 2-1.2: new high-speed USB device number 23 using ehci-pci
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.329840] usb 2-1.2: New USB device found, idVendor=0bb4, idProduct=0f64
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.329849] usb 2-1.2: New USB device strings: Mfr=2, Product=3, SerialNumber=4
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.329854] usb 2-1.2: Product: Android Phone
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.329859] usb 2-1.2: Manufacturer: HTC
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.329864] usb 2-1.2: SerialNumber: FA387W901955
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.331271] cdc_acm 2-1.2:1.2: This device cannot do calls on its own. It is not a modem.
  May 26 11:28:56 ubuntu-1 kernel: [ 1409.331369] cdc_acm 2-1.2:1.2: ttyACM0: USB ACM device
  May 26 11:28:56 ubuntu-1 mtp-probe: checking bus 2, device 23: "/sys/devices/pci0000:00/0000:00:1d.0/usb2/2-1/2-1.2"
  May 26 11:28:56 ubuntu-1 mtp-probe: bus: 2, device: 23 was not an MTP device

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  david      2082 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon May 26 11:28:25 2014
  GvfsMonitorLog: Monitoring events. Press Ctrl+C to quit.
  HibernationDevice: RESUME=UUID=387f0c14-f531-49b3-824f-78d274ccc97c
  HotplugNewDevices:
   
  HotplugNewMounts:
   
  InstallationDate: Installed on 2012-06-26 (698 days ago)
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  MachineType: Acer Aspire 5733Z
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=757faa4f-41b4-4ab9-b24e-7c4b094e4518 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  Symptom: storage
  UdisksMonitorLog:
   Monitoring the udisks daemon. Press Ctrl+C to exit.
   11:28:40.081: The udisks-daemon is running (name-owner :1.74).
  UpgradeStatus: Upgraded to trusty on 2014-05-26 (0 days ago)
  dmi.bios.date: 11/07/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.07
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Aspire 5733Z
  dmi.board.vendor: Acer
  dmi.board.version: V1.07
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.07
  dmi.modalias: dmi:bvnAcer:bvrV1.07:bd11/07/2011:svnAcer:pnAspire5733Z:pvrV1.07:rvnAcer:rnAspire5733Z:rvrV1.07:cvnAcer:ct10:cvrV1.07:
  dmi.product.name: Aspire 5733Z
  dmi.product.version: V1.07
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1323249/+subscriptions