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Message #66679
[Bug 1330334] [NEW] AMD Radeon HD 8400 [1002:9830] Garbled display with open-source driver on Trusty
Public bug reported:
CID: 201305-13643 HP Pavilion 15
This system will suffer from the low-graphic mode issue (bug 1301839) after boot.
But this problem has been fixed, running "sudo apt-get dist-upgrade" from tty1 could solve this problem.
However, after upgraded, the display will be garbled.
Install the proprietary could solve it.
I will mark this bug as a blocker since the desktop is totally unusable.
Steps:
1. Install 14.04 + update (3.13.0-29) from tty1, boot to desktop.
(with xserver-xorg-video-ati version 1:7.3.0-1ubuntu3.1)
Expected result:
* Display should work after upgraded.
Actual result:
* Display grabled, screenshot attached.
[1002:6660] Works fine after upgrade on other systems, so I think it's
the problem for [1002:9830]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1582 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1582 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 15 23:45:18 2014
HibernationDevice: RESUME=UUID=2d88ac54-8a7d-4232-bba8-7de8f7c643cc
InstallationDate: Installed on 2014-06-13 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion TS 14 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=e6716449-fd5a-45db-8d4e-3cdc48701e81 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.0C
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 216E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 31.0E
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.0C:bd07/12/2013:svnHewlett-Packard:pnHPPavilionTS14NotebookPC:pvr088E100000005910000630100:rvnHewlett-Packard:rn216E:rvr31.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion TS 14 Notebook PC
dmi.product.version: 088E100000005910000630100
dmi.sys.vendor: Hewlett-Packard
** Affects: xserver-xorg-video-ati (Ubuntu)
Importance: Medium
Assignee: Anthony Wong (anthonywong)
Status: New
** Tags: 201305-13643 amd64 apport-bug blocks-hwcert blocks-hwcert-enablement taipei-lab trusty
** Attachment added: "Screenshot from 2014-06-15 23:42:31.png"
https://bugs.launchpad.net/bugs/1330334/+attachment/4132201/+files/Screenshot%20from%202014-06-15%2023%3A42%3A31.png
** Description changed:
CID: 201305-13643 HP Pavilion 15
This system will suffer from the low-graphic mode issue (bug 1301839) after boot.
But this problem has been fixed, running "sudo apt-get dist-upgrade" from tty1 could solve this problem.
However, after upgraded, the display will be garbled.
Install the proprietary could solve it.
I will mark this bug as a blocker since the desktop is totally unusable.
Steps:
1. Install 14.04 + update (3.13.0-29) from tty1, boot to desktop.
(with xserver-xorg-video-ati version 1:7.3.0-1ubuntu3.1)
Expected result:
* Display should work after upgraded.
Actual result:
* Display grabled, screenshot attached.
+ [1002:6660] Works fine after upgrade on other systems, so I think it's
+ the problem for [1002:9830]
+
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: ubuntu 1582 F.... pulseaudio
- /dev/snd/controlC0: ubuntu 1582 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: ubuntu 1582 F.... pulseaudio
+ /dev/snd/controlC0: ubuntu 1582 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 15 23:45:18 2014
HibernationDevice: RESUME=UUID=2d88ac54-8a7d-4232-bba8-7de8f7c643cc
InstallationDate: Installed on 2014-06-13 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
- eth0 no wireless extensions.
-
- lo no wireless extensions.
+ eth0 no wireless extensions.
+
+ lo no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion TS 14 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=e6716449-fd5a-45db-8d4e-3cdc48701e81 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-29-generic N/A
- linux-backports-modules-3.13.0-29-generic N/A
- linux-firmware 1.127.2
+ linux-restricted-modules-3.13.0-29-generic N/A
+ linux-backports-modules-3.13.0-29-generic N/A
+ linux-firmware 1.127.2
RfKill:
-
+
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.0C
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 216E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 31.0E
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.0C:bd07/12/2013:svnHewlett-Packard:pnHPPavilionTS14NotebookPC:pvr088E100000005910000630100:rvnHewlett-Packard:rn216E:rvr31.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion TS 14 Notebook PC
dmi.product.version: 088E100000005910000630100
dmi.sys.vendor: Hewlett-Packard
** Package changed: linux (Ubuntu) => xserver-xorg-video-ati (Ubuntu)
--
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https://bugs.launchpad.net/bugs/1330334
Title:
AMD Radeon HD 8400 [1002:9830] Garbled display with open-source driver
on Trusty
Status in “xserver-xorg-video-ati” package in Ubuntu:
New
Bug description:
CID: 201305-13643 HP Pavilion 15
This system will suffer from the low-graphic mode issue (bug 1301839) after boot.
But this problem has been fixed, running "sudo apt-get dist-upgrade" from tty1 could solve this problem.
However, after upgraded, the display will be garbled.
Install the proprietary could solve it.
I will mark this bug as a blocker since the desktop is totally unusable.
Steps:
1. Install 14.04 + update (3.13.0-29) from tty1, boot to desktop.
(with xserver-xorg-video-ati version 1:7.3.0-1ubuntu3.1)
Expected result:
* Display should work after upgraded.
Actual result:
* Display grabled, screenshot attached.
[1002:6660] Works fine after upgrade on other systems, so I think it's
the problem for [1002:9830]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: fglrx
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1582 F.... pulseaudio
/dev/snd/controlC0: ubuntu 1582 F.... pulseaudio
CurrentDesktop: Unity
Date: Sun Jun 15 23:45:18 2014
HibernationDevice: RESUME=UUID=2d88ac54-8a7d-4232-bba8-7de8f7c643cc
InstallationDate: Installed on 2014-06-13 (2 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
IwConfig:
eth0 no wireless extensions.
lo no wireless extensions.
MachineType: Hewlett-Packard HP Pavilion TS 14 Notebook PC
ProcFB: 0 VESA VGA
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=e6716449-fd5a-45db-8d4e-3cdc48701e81 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
RfKill:
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/12/2013
dmi.bios.vendor: Insyde
dmi.bios.version: B.0C
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 216E
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 31.0E
dmi.chassis.asset.tag: Chassis Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrB.0C:bd07/12/2013:svnHewlett-Packard:pnHPPavilionTS14NotebookPC:pvr088E100000005910000630100:rvnHewlett-Packard:rn216E:rvr31.0E:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion TS 14 Notebook PC
dmi.product.version: 088E100000005910000630100
dmi.sys.vendor: Hewlett-Packard
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