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Message #66936
[Bug 1330698] Re: Wifi dropping on dell xps 9333
Derek, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/04/product-support/product/xps-13-9333/drivers an update to your BIOS is available (A04). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-a04
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Wifi dropping on dell xps 9333
+ [Dell XPS 9333] WiFi dropping on
--
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https://bugs.launchpad.net/bugs/1330698
Title:
[Dell XPS 9333] WiFi dropping on
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Wifi drops on Intel Corporation Wireless 7260, on a Dell XPS 9333.
It happens on a D-Link DIR-625 but not on a Netgear WNDR4500 wireless
router. The main symptom is, even while next to the router, the
connection stops responding every other minute, for minutes at a time.
It seems if I leave my computer running the command "ping 8.8.8.8" it
will ping for roughly a minute, fine, and then stop, then resume, and
so on.
See bug #1315221
02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 6b)
Subsystem: Intel Corporation Dual Band Wireless-AC 7260
Flags: bus master, fast devsel, latency 0, IRQ 58
Memory at f0400000 (64-bit, non-prefetchable) [size=8K]
Capabilities: <access denied>
Kernel driver in use: iwlwifi
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: derek 2642 F.... pulseaudio
/dev/snd/controlC0: derek 2642 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jun 16 17:06:53 2014
HibernationDevice: RESUME=UUID=44d65992-42b9-4e97-b78b-0df642d296b2
InstallationDate: Installed on 2014-04-17 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. XPS13 9333
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=9f068afb-074c-4838-b5be-f3a75fef7999 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-27-generic N/A
linux-backports-modules-3.13.0-27-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.
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References