kernel-packages team mailing list archive

[Derek <avastmc@xxxxxxxxx>]

Public bug reported:

Wifi drops on Intel Corporation Wireless 7260, on a Dell XPS 9333.

It happens on a D-Link DIR-625 but not on a Netgear WNDR4500 wireless
router. The main symptom is, even while next to the router, the
connection stops responding every other minute, for minutes at a time.

It seems if I leave my computer running the command "ping 8.8.8.8" it
will ping for roughly a minute, fine, and then stop, then resume, and so
on.

See bug #1315221

02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 6b)
        Subsystem: Intel Corporation Dual Band Wireless-AC 7260
        Flags: bus master, fast devsel, latency 0, IRQ 58
        Memory at f0400000 (64-bit, non-prefetchable) [size=8K]
        Capabilities: <access denied>
        Kernel driver in use: iwlwifi

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-27-generic 3.13.0-27.50
ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
Uname: Linux 3.13.0-27-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  derek      2642 F.... pulseaudio
 /dev/snd/controlC0:  derek      2642 F.... pulseaudio
CurrentDesktop: Unity
Date: Mon Jun 16 17:06:53 2014
HibernationDevice: RESUME=UUID=44d65992-42b9-4e97-b78b-0df642d296b2
InstallationDate: Installed on 2014-04-17 (60 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. XPS13 9333
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=9f068afb-074c-4838-b5be-f3a75fef7999 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-27-generic N/A
 linux-backports-modules-3.13.0-27-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/11/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A02
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1330698

Title:
  Wifi dropping on dell xps 9333

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Wifi drops on Intel Corporation Wireless 7260, on a Dell XPS 9333.

  It happens on a D-Link DIR-625 but not on a Netgear WNDR4500 wireless
  router. The main symptom is, even while next to the router, the
  connection stops responding every other minute, for minutes at a time.

  It seems if I leave my computer running the command "ping 8.8.8.8" it
  will ping for roughly a minute, fine, and then stop, then resume, and
  so on.

  See bug #1315221

  02:00.0 Network controller: Intel Corporation Wireless 7260 (rev 6b)
          Subsystem: Intel Corporation Dual Band Wireless-AC 7260
          Flags: bus master, fast devsel, latency 0, IRQ 58
          Memory at f0400000 (64-bit, non-prefetchable) [size=8K]
          Capabilities: <access denied>
          Kernel driver in use: iwlwifi

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-27-generic 3.13.0-27.50
  ProcVersionSignature: Ubuntu 3.13.0-27.50-generic 3.13.11
  Uname: Linux 3.13.0-27-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  derek      2642 F.... pulseaudio
   /dev/snd/controlC0:  derek      2642 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Jun 16 17:06:53 2014
  HibernationDevice: RESUME=UUID=44d65992-42b9-4e97-b78b-0df642d296b2
  InstallationDate: Installed on 2014-04-17 (60 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. XPS13 9333
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-27-generic root=UUID=9f068afb-074c-4838-b5be-f3a75fef7999 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-27-generic N/A
   linux-backports-modules-3.13.0-27-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A02
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA02:bd12/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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