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Message #66952
[Bug 1329308] Re: [Asus X550LD] Touchpad and Mouse Pointer not working properly
Hi Christopher,
The new kernel does not even start as it is unable to connect to the mouse.
It shows the following error:
psmouse serio4 : Failed to enable mouse on isa0060/serio4
As of now I have I have tested the following kernels:
linux-image-3.15.0-031500-generic_3.15.0-031500.201406131105_amd64.deb
linux-image-3.15.0-031500rc2-generic_3.15.0-031500rc2.201404201435_amd64.deb
linux-image-3.16.0-031600rc1-generic_3.16.0-031600rc1.201406160035_amd64.deb
I had tried Ubuntu 13.04 earlier via Live CD (USB) and the same problem
was there as well.
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https://bugs.launchpad.net/bugs/1329308
Title:
[Asus X550LD] Touchpad and Mouse Pointer not working properly
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
The touchpad is irresponsive but sometimes just throuws the pointer to
some edge of sceen if you try to move it. There is no clicking action
either.
I am using a usb mouse and it performs as expected ususally. In some
ocassions the pointer's clicking functionality seems to get stuck at
some window feature like ( menu bar, content space, some button,
titile bar etc) . It moves properly but the clicking action is
performed only in that region and nowhere else on scree. Once that
area is clicked/right clikd again, it goes back to normal functioning.
In a few ocassions when I could not detect where it is stuck I had to
reboot the system and then it worked fine. I have notices that this
problem generally starts if I have suspended the system.
I have tried updating the BIOS to the latest version but it did ot
have any different effect.
xinput list output , I have the usb mouse connected:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB OPTICAL MOUSE id=11 [slave pointer (2)]
⎜ ↳ PS/2 Logitech Wheel Mouse id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: anubhav 2182 F.... pulseaudio
/dev/snd/pcmC1D0c: anubhav 2182 F...m pulseaudio
/dev/snd/controlC0: anubhav 2182 F.... pulseaudio
CRDA:
country IN:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5735 - 5835 @ 40), (N/A, 20)
CurrentDesktop: Unity
Date: Thu Jun 12 17:52:42 2014
HibernationDevice: RESUME=UUID=d226aeba-7c6b-4e70-a2dd-45ab416b92f0
InstallationDate: Installed on 2014-06-08 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ef3968ac-19d5-4fce-80e9-376719ca81a6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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