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Message #67141
[Bug 1329308] Re: [Asus X550LD] Touchpad and Mouse Pointer not working properly
Anubhav Chaturvedi, the issue you are reporting is an upstream one.
Could you please report this problem through the appropriate channel by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?
Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.
Thank you for your understanding.
** Tags removed: kernel-bug-exists-upstream needs-upstream-testing
** Tags added: kernel-bug-exists-upstream-v3.15 raring
** Changed in: linux (Ubuntu)
Status: Incomplete => Triaged
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https://bugs.launchpad.net/bugs/1329308
Title:
[Asus X550LD] Touchpad and Mouse Pointer not working properly
Status in “linux” package in Ubuntu:
Triaged
Bug description:
The touchpad is irresponsive but sometimes just throuws the pointer to
some edge of sceen if you try to move it. There is no clicking action
either.
I am using a usb mouse and it performs as expected ususally. In some
ocassions the pointer's clicking functionality seems to get stuck at
some window feature like ( menu bar, content space, some button,
titile bar etc) . It moves properly but the clicking action is
performed only in that region and nowhere else on scree. Once that
area is clicked/right clikd again, it goes back to normal functioning.
In a few ocassions when I could not detect where it is stuck I had to
reboot the system and then it worked fine. I have notices that this
problem generally starts if I have suspended the system.
I have tried updating the BIOS to the latest version but it did ot
have any different effect.
xinput list output , I have the usb mouse connected:
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB OPTICAL MOUSE id=11 [slave pointer (2)]
⎜ ↳ PS/2 Logitech Wheel Mouse id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 HD UVC WebCam id=10 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: anubhav 2182 F.... pulseaudio
/dev/snd/pcmC1D0c: anubhav 2182 F...m pulseaudio
/dev/snd/controlC0: anubhav 2182 F.... pulseaudio
CRDA:
country IN:
(2402 - 2482 @ 40), (N/A, 20)
(5170 - 5250 @ 40), (N/A, 20)
(5250 - 5330 @ 40), (N/A, 20), DFS
(5735 - 5835 @ 40), (N/A, 20)
CurrentDesktop: Unity
Date: Thu Jun 12 17:52:42 2014
HibernationDevice: RESUME=UUID=d226aeba-7c6b-4e70-a2dd-45ab416b92f0
InstallationDate: Installed on 2014-06-08 (3 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: ASUSTeK COMPUTER INC. X550LD
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ef3968ac-19d5-4fce-80e9-376719ca81a6 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/14/2014
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X550LD.306
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X550LD
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X550LD
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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