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[Bug 1329308] Re: [Asus X550LD] Touchpad and Mouse Pointer not working properly

 

Anubhav Chaturvedi, the issue you are reporting is an upstream one.
Could you please report this problem through the appropriate channel by
following the instructions _verbatim_ at
https://wiki.ubuntu.com/Bugs/Upstream/kernel ?

Please provide a direct URL to your e-mail to the mailing list once you
have made it so that it may be tracked.

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream needs-upstream-testing
** Tags added: kernel-bug-exists-upstream-v3.15 raring

** Changed in: linux (Ubuntu)
       Status: Incomplete => Triaged

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https://bugs.launchpad.net/bugs/1329308

Title:
  [Asus X550LD] Touchpad and Mouse Pointer not working properly

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  The touchpad is irresponsive but sometimes just throuws the pointer to
  some edge of sceen if you try to move it. There is no clicking action
  either.

  I am using a usb mouse and it performs as expected ususally. In some
  ocassions the pointer's clicking functionality seems to get stuck at
  some window feature like ( menu bar, content space, some button,
  titile bar etc) . It moves properly but the clicking action is
  performed only in that region and nowhere else on scree. Once that
  area is clicked/right clikd again, it goes back to normal functioning.
  In a few ocassions when I could not detect where it is stuck I had to
  reboot the system and then it worked fine. I have notices that this
  problem generally starts  if I have suspended the system.

  I have tried updating the BIOS to the latest version but it did ot
  have any different effect.

  xinput list output , I have the usb mouse connected:
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳  USB OPTICAL MOUSE                      	id=11	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Logitech Wheel Mouse               	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Video Bus                               	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ USB2.0 HD UVC WebCam                    	id=10	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  anubhav    2182 F.... pulseaudio
   /dev/snd/pcmC1D0c:   anubhav    2182 F...m pulseaudio
   /dev/snd/controlC0:  anubhav    2182 F.... pulseaudio
  CRDA:
   country IN:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5735 - 5835 @ 40), (N/A, 20)
  CurrentDesktop: Unity
  Date: Thu Jun 12 17:52:42 2014
  HibernationDevice: RESUME=UUID=d226aeba-7c6b-4e70-a2dd-45ab416b92f0
  InstallationDate: Installed on 2014-06-08 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ef3968ac-19d5-4fce-80e9-376719ca81a6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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