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Message #67160
[Bug 1331251] [NEW] [Dell Studio 1558] kernel is missing support for i8k module
Public bug reported:
On previous versions of Ubuntu, I could use i8kfan to control the fans
on my laptop. I am usually up to compiling lp:inkscape , and when my fan
speed decreases while compiling, that is a problem. A big problem, in
fact.
Now, on 14.04 with kernel 3.13.0-29-generic, I can no longer use
anything from the package belonging to the branch lp:i8kutils, instead
receiving this error message:
~# i8kfan 2 2
can't open /proc/i8k: No such file or directory
Manually inserting the module also returns an error, to make it seem such as that the kernel was not compiled with i8k support.
~# modprobe i8k
modprobe: ERROR: could not insert 'i8k': No such device
~# insmod /lib/modules/3.13.0-29-generic/kernel/drivers/char/i8k.ko
insmod: ERROR: could not insert module /lib/modules/3.13.0-29-generic/kernel/drivers/char/i8k.ko: No such device
I also tested this with archived kernel versions on the same device:
- 3.0.0-12-generic
- 3.2.0-60-generic
- 3.13.0-24-generic
- 3.13.0-27-generic
- 3.13.0-29-generic (default)
I could not regain control of i8k on any of these kernels running Ubuntu 14.04.
Related bug #1324372 "[Dell XPS 15 (L502X)] i8k kernel module crashes
system"
Upstream kernel (3.15.0-031500rc7-generic) does not truly fix the issue
either: while I can control the fan, it appears as though the kernel is
not effectively blocking the SMM BIOS control mechanisms from regaining
control in about 5 seconds.
To put it more simply: running i8kfan to control the fans works — for 5
seconds. Then the fans turn off completely again. Not good for a machine
that is at a severe overheating risk. There is no way to keep the fans
on, even during intensive CPU usage. Reaching its maximum operating
temperature, the machine shuts down to avoid serious damage to the
processor.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: liam 1661 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 17 20:07:39 2014
HibernationDevice: RESUME=UUID=c869f245-8053-4b24-ac59-317cdddc1f67
InstallationDate: Installed on 2014-04-21 (57 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
Lsusb:
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0c45:6416 Microdia
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Studio 1558
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=61428a05-4276-43bc-acc1-88079fc166b3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0G939P
dmi.board.vendor: Dell Inc.
dmi.board.version: A12
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A12
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd03/30/2011:svnDellInc.:pnStudio1558:pvrA12:rvnDellInc.:rn0G939P:rvrA12:cvnDellInc.:ct8:cvrA12:
dmi.product.name: Studio 1558
dmi.product.version: A12
dmi.sys.vendor: Dell Inc.
** Affects: linux (Ubuntu)
Importance: Undecided
Status: Confirmed
** Tags: amd64 apport-bug latest-bios-a12 regression-potential trusty
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1331251
Title:
[Dell Studio 1558] kernel is missing support for i8k module
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
On previous versions of Ubuntu, I could use i8kfan to control the fans
on my laptop. I am usually up to compiling lp:inkscape , and when my
fan speed decreases while compiling, that is a problem. A big problem,
in fact.
Now, on 14.04 with kernel 3.13.0-29-generic, I can no longer use
anything from the package belonging to the branch lp:i8kutils, instead
receiving this error message:
~# i8kfan 2 2
can't open /proc/i8k: No such file or directory
Manually inserting the module also returns an error, to make it seem such as that the kernel was not compiled with i8k support.
~# modprobe i8k
modprobe: ERROR: could not insert 'i8k': No such device
~# insmod /lib/modules/3.13.0-29-generic/kernel/drivers/char/i8k.ko
insmod: ERROR: could not insert module /lib/modules/3.13.0-29-generic/kernel/drivers/char/i8k.ko: No such device
I also tested this with archived kernel versions on the same device:
- 3.0.0-12-generic
- 3.2.0-60-generic
- 3.13.0-24-generic
- 3.13.0-27-generic
- 3.13.0-29-generic (default)
I could not regain control of i8k on any of these kernels running Ubuntu 14.04.
Related bug #1324372 "[Dell XPS 15 (L502X)] i8k kernel module crashes
system"
Upstream kernel (3.15.0-031500rc7-generic) does not truly fix the
issue either: while I can control the fan, it appears as though the
kernel is not effectively blocking the SMM BIOS control mechanisms
from regaining control in about 5 seconds.
To put it more simply: running i8kfan to control the fans works — for
5 seconds. Then the fans turn off completely again. Not good for a
machine that is at a severe overheating risk. There is no way to keep
the fans on, even during intensive CPU usage. Reaching its maximum
operating temperature, the machine shuts down to avoid serious damage
to the processor.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: liam 1661 F.... pulseaudio
CurrentDesktop: GNOME
Date: Tue Jun 17 20:07:39 2014
HibernationDevice: RESUME=UUID=c869f245-8053-4b24-ac59-317cdddc1f67
InstallationDate: Installed on 2014-04-21 (57 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416.2)
Lsusb:
Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 003: ID 0c45:6416 Microdia
Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Dell Inc. Studio 1558
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=61428a05-4276-43bc-acc1-88079fc166b3 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/30/2011
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A12
dmi.board.name: 0G939P
dmi.board.vendor: Dell Inc.
dmi.board.version: A12
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A12
dmi.modalias: dmi:bvnDellInc.:bvrA12:bd03/30/2011:svnDellInc.:pnStudio1558:pvrA12:rvnDellInc.:rn0G939P:rvrA12:cvnDellInc.:ct8:cvrA12:
dmi.product.name: Studio 1558
dmi.product.version: A12
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
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Follow ups
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Launchpad Bug Tracker, 2014-10-29
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Launchpad Bug Tracker, 2014-10-29
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-08-29
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-08-20
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Liam P. White, 2014-07-16
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: jesus ofnazareth, 2014-07-16
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: jesus ofnazareth, 2014-07-16
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-07-10
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Liam P. White, 2014-07-10
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-07-10
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-07-10
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-07-10
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Liam P. White, 2014-06-22
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Christopher M. Penalver, 2014-06-19
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-06-18
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-06-18
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Liam P. White, 2014-06-18
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Joseph Salisbury, 2014-06-18
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Liam P. White, 2014-06-18
-
[Bug 1331251] Re: [Dell Studio 1558] kernel is missing support for i8k module
From: Christopher M. Penalver, 2014-06-18
-
[Bug 1331251] Status changed to Confirmed
From: Brad Figg, 2014-06-18
-
[Bug 1331251] [NEW] [Dell Studio 1558] kernel is missing support for i8k module
From: Liam P. White, 2014-06-18
References