kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Bastiaan, thank you for reporting this and helping make Ubuntu better. However, your crash report is manually attached. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and a window pops up asking you to report this, but then never opens a new report, you would be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
       Status: Confirmed => Invalid

** Attachment removed: "susres.2014-06-17_18:13:47.400705.crash"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1331401/+attachment/4134046/+files/susres.2014-06-17_18%3A13%3A47.400705.crash

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https://bugs.launchpad.net/bugs/1331401

Title:
  Thinkpad W540 Freezes before suspend

Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  Thinkpad W540 freezes when it is suspended. Screen turns off, laptop
  fan spins up and the laptop becomes unresponsive.

  Suspend seemed to be working fine at first, until it spontaneously
  stopped working. The problem disappeared after upgrading the BIOS but
  started happening again after a day or two.

  I can't figure out how to use apport to file the attached report as a
  bug (susres.2014-06-17_18:13:47.400705.crash ), so I just attached it
  here.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bastiaan   1496 F.... pulseaudio
   /dev/snd/controlC0:  bastiaan   1496 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun 18 11:33:57 2014
  HibernationDevice: RESUME=UUID=7fc60787-3518-46bc-9699-b63ecf6ae0e0
  InstallationDate: Installed on 2014-06-06 (11 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
  MachineType: LENOVO 20BG001CMH
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=511010e6-07c3-4efa-80a5-d4c7449c9312 ro quiet splash acpi_backlight=vendor crashkernel=384M-:128M
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GNET64WW (2.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BG001CMH
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGNET64WW(2.12):bd05/19/2014:svnLENOVO:pn20BG001CMH:pvrThinkPadW540:rvnLENOVO:rn20BG001CMH:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BG001CMH
  dmi.product.version: ThinkPad W540
  dmi.sys.vendor: LENOVO

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