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[Bug 1331401] [NEW] Thinkpad W540 Freezes before suspend

 

Public bug reported:

Thinkpad W540 freezes when it is suspended. Screen turns off, laptop fan
spins up and the laptop becomes unresponsive.

Suspend seemed to be working fine at first, until it spontaneously
stopped working. The problem disappeared after upgrading the BIOS but
started happening again after a day or two.

I can't figure out how to use apport to file the attached report as a
bug (susres.2014-06-17_18:13:47.400705.crash ), so I just attached it
here.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  bastiaan   1496 F.... pulseaudio
 /dev/snd/controlC0:  bastiaan   1496 F.... pulseaudio
CurrentDesktop: Unity
Date: Wed Jun 18 11:33:57 2014
HibernationDevice: RESUME=UUID=7fc60787-3518-46bc-9699-b63ecf6ae0e0
InstallationDate: Installed on 2014-06-06 (11 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
MachineType: LENOVO 20BG001CMH
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=511010e6-07c3-4efa-80a5-d4c7449c9312 ro quiet splash acpi_backlight=vendor crashkernel=384M-:128M
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/19/2014
dmi.bios.vendor: LENOVO
dmi.bios.version: GNET64WW (2.12 )
dmi.board.asset.tag: Not Available
dmi.board.name: 20BG001CMH
dmi.board.vendor: LENOVO
dmi.board.version: 0B98401 Pro
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvrGNET64WW(2.12):bd05/19/2014:svnLENOVO:pn20BG001CMH:pvrThinkPadW540:rvnLENOVO:rn20BG001CMH:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 20BG001CMH
dmi.product.version: ThinkPad W540
dmi.sys.vendor: LENOVO

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug trusty

** Attachment added: "susres.2014-06-17_18:13:47.400705.crash"
   https://bugs.launchpad.net/bugs/1331401/+attachment/4134046/+files/susres.2014-06-17_18%3A13%3A47.400705.crash

** Description changed:

  Thinkpad W540 freezes when it is suspended. Screen turns off, laptop fan
  spins up and the laptop becomes unresponsive.
+ 
+ Suspend seemed to be working fine at first, until it spontaneously
+ stopped working. The problem disappeared after upgrading the BIOS but
+ started happening again after a day or two.
  
  I can't figure out how to use apport to file the attached report as a
  bug, so I just attached it here.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  bastiaan   1496 F.... pulseaudio
-  /dev/snd/controlC0:  bastiaan   1496 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  bastiaan   1496 F.... pulseaudio
+  /dev/snd/controlC0:  bastiaan   1496 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun 18 11:33:57 2014
  HibernationDevice: RESUME=UUID=7fc60787-3518-46bc-9699-b63ecf6ae0e0
  InstallationDate: Installed on 2014-06-06 (11 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
  MachineType: LENOVO 20BG001CMH
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=511010e6-07c3-4efa-80a5-d4c7449c9312 ro quiet splash acpi_backlight=vendor crashkernel=384M-:128M
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-29-generic N/A
-  linux-backports-modules-3.13.0-29-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GNET64WW (2.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BG001CMH
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGNET64WW(2.12):bd05/19/2014:svnLENOVO:pn20BG001CMH:pvrThinkPadW540:rvnLENOVO:rn20BG001CMH:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BG001CMH
  dmi.product.version: ThinkPad W540
  dmi.sys.vendor: LENOVO

** Description changed:

  Thinkpad W540 freezes when it is suspended. Screen turns off, laptop fan
  spins up and the laptop becomes unresponsive.
  
  Suspend seemed to be working fine at first, until it spontaneously
  stopped working. The problem disappeared after upgrading the BIOS but
  started happening again after a day or two.
  
  I can't figure out how to use apport to file the attached report as a
- bug, so I just attached it here.
+ bug (susres.2014-06-17_18:13:47.400705.crash ), so I just attached it
+ here.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bastiaan   1496 F.... pulseaudio
   /dev/snd/controlC0:  bastiaan   1496 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun 18 11:33:57 2014
  HibernationDevice: RESUME=UUID=7fc60787-3518-46bc-9699-b63ecf6ae0e0
  InstallationDate: Installed on 2014-06-06 (11 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
  MachineType: LENOVO 20BG001CMH
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=511010e6-07c3-4efa-80a5-d4c7449c9312 ro quiet splash acpi_backlight=vendor crashkernel=384M-:128M
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GNET64WW (2.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BG001CMH
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGNET64WW(2.12):bd05/19/2014:svnLENOVO:pn20BG001CMH:pvrThinkPadW540:rvnLENOVO:rn20BG001CMH:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BG001CMH
  dmi.product.version: ThinkPad W540
  dmi.sys.vendor: LENOVO

-- 
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https://bugs.launchpad.net/bugs/1331401

Title:
  Thinkpad W540 Freezes before suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Thinkpad W540 freezes when it is suspended. Screen turns off, laptop
  fan spins up and the laptop becomes unresponsive.

  Suspend seemed to be working fine at first, until it spontaneously
  stopped working. The problem disappeared after upgrading the BIOS but
  started happening again after a day or two.

  I can't figure out how to use apport to file the attached report as a
  bug (susres.2014-06-17_18:13:47.400705.crash ), so I just attached it
  here.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bastiaan   1496 F.... pulseaudio
   /dev/snd/controlC0:  bastiaan   1496 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Jun 18 11:33:57 2014
  HibernationDevice: RESUME=UUID=7fc60787-3518-46bc-9699-b63ecf6ae0e0
  InstallationDate: Installed on 2014-06-06 (11 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140323)
  MachineType: LENOVO 20BG001CMH
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=511010e6-07c3-4efa-80a5-d4c7449c9312 ro quiet splash acpi_backlight=vendor crashkernel=384M-:128M
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/19/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GNET64WW (2.12 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BG001CMH
  dmi.board.vendor: LENOVO
  dmi.board.version: 0B98401 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGNET64WW(2.12):bd05/19/2014:svnLENOVO:pn20BG001CMH:pvrThinkPadW540:rvnLENOVO:rn20BG001CMH:rvr0B98401Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20BG001CMH
  dmi.product.version: ThinkPad W540
  dmi.sys.vendor: LENOVO

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