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Thread
Date
[Bug 1328767] Re: [Lenovo ThinkPad W530] Random PC freezes

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 19 Jun 2014 10:23:35 -0000
Reply-to: Bug 1328767 <1328767@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Alex Shtof, no need to do any further apport-collects at this point as
the information is already previously provided.

Despite this, could you please specify which mainline kernel
specifically you tested (latest is 3.16-rc1)?

** Description changed:

  My computer randomly freezes once in a few days. I had the following observations
  1. Mouse does not move. Keyboard does not respond. Ctrl+Alt+F1 does not switch to text-mode console.
  2. Probability of freeze increases while playing video in a web browser.
  3. Probability of freeze increases while running a VMWare virtual machine running Windows 8.1.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  alex       3583 F.... pulseaudio
-  /dev/snd/controlC0:  alex       3583 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  alex       3583 F.... pulseaudio
+  /dev/snd/controlC0:  alex       3583 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Wed Jun 11 07:06:12 2014
  HibernationDevice: RESUME=UUID=7affd901-52f2-40a9-a3b2-3b97f7616c9f
  InstallationDate: Installed on 2014-03-27 (75 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
  MachineType: LENOVO 24382HU
  ProcFB:
-  
+ 
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-29-generic N/A
-  linux-backports-modules-3.13.0-29-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/25/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G5ET29WW (1.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24382HU
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG5ET29WW(1.07):bd05/25/2012:svnLENOVO:pn24382HU:pvrThinkPadW530:rvnLENOVO:rn24382HU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24382HU
  dmi.product.version: ThinkPad W530
  dmi.sys.vendor: LENOVO
- --- 
- ApportVersion: 2.14.1-0ubuntu3.2
- Architecture: amd64
- AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  alex       2753 F.... pulseaudio
-  /dev/snd/controlC0:  alex       2753 F.... pulseaudio
- CurrentDesktop: GNOME
- DistroRelease: Ubuntu 14.04
- HibernationDevice: RESUME=UUID=7affd901-52f2-40a9-a3b2-3b97f7616c9f
- InstallationDate: Installed on 2014-03-27 (82 days ago)
- InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
- MachineType: LENOVO 24382HU
- NonfreeKernelModules: nvidia
- Package: linux (not installed)
- ProcFB:
-  
- ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
- ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
- RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-29-generic N/A
-  linux-backports-modules-3.13.0-29-generic  N/A
-  linux-firmware                             1.127.2
- Tags:  trusty
- Uname: Linux 3.13.0-29-generic x86_64
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip libvirtd lpadmin plugdev sambashare sudo
- _MarkForUpload: True
- dmi.bios.date: 05/15/2014
- dmi.bios.vendor: LENOVO
- dmi.bios.version: G5ET99WW (2.59 )
- dmi.board.asset.tag: Not Available
- dmi.board.name: 24382HU
- dmi.board.vendor: LENOVO
- dmi.board.version: Not Defined
- dmi.chassis.asset.tag: No Asset Information
- dmi.chassis.type: 10
- dmi.chassis.vendor: LENOVO
- dmi.chassis.version: Not Available
- dmi.modalias: dmi:bvnLENOVO:bvrG5ET99WW(2.59):bd05/15/2014:svnLENOVO:pn24382HU:pvrThinkPadW530:rvnLENOVO:rn24382HU:rvrNotDefined:cvnLENOVO:ct10:cvrNotAvailable:
- dmi.product.name: 24382HU
- dmi.product.version: ThinkPad W530
- dmi.sys.vendor: LENOVO

** Attachment removed: "WifiSyslog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134498/+files/WifiSyslog.txt

** Attachment removed: "UdevLog.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134497/+files/UdevLog.txt

** Attachment removed: "UdevDb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134496/+files/UdevDb.txt

** Attachment removed: "RfKill.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134495/+files/RfKill.txt

** Attachment removed: "PulseList.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134494/+files/PulseList.txt

** Attachment removed: "ProcModules.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134493/+files/ProcModules.txt

** Attachment removed: "ProcInterrupts.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134492/+files/ProcInterrupts.txt

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134491/+files/ProcEnviron.txt

** Attachment removed: "ProcCpuinfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134490/+files/ProcCpuinfo.txt

** Attachment removed: "Lsusb.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134489/+files/Lsusb.txt

** Attachment removed: "Lspci.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134488/+files/Lspci.txt

** Attachment removed: "IwConfig.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134487/+files/IwConfig.txt

** Attachment removed: "CurrentDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134486/+files/CurrentDmesg.txt

** Attachment removed: "CRDA.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134485/+files/CRDA.txt

** Attachment removed: "BootDmesg.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134484/+files/BootDmesg.txt

** Attachment removed: "AlsaInfo.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1328767/+attachment/4134483/+files/AlsaInfo.txt

-- 
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Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1328767

Title:
  [Lenovo ThinkPad W530] Random PC freezes

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  My computer randomly freezes once in a few days. I had the following observations
  1. Mouse does not move. Keyboard does not respond. Ctrl+Alt+F1 does not switch to text-mode console.
  2. Probability of freeze increases while playing video in a web browser.
  3. Probability of freeze increases while running a VMWare virtual machine running Windows 8.1.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alex       3583 F.... pulseaudio
   /dev/snd/controlC0:  alex       3583 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Wed Jun 11 07:06:12 2014
  HibernationDevice: RESUME=UUID=7affd901-52f2-40a9-a3b2-3b97f7616c9f
  InstallationDate: Installed on 2014-03-27 (75 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326.1)
  MachineType: LENOVO 24382HU
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/25/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: G5ET29WW (1.07 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 24382HU
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrG5ET29WW(1.07):bd05/25/2012:svnLENOVO:pn24382HU:pvrThinkPadW530:rvnLENOVO:rn24382HU:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 24382HU
  dmi.product.version: ThinkPad W530
  dmi.sys.vendor: LENOVO

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References

[Bug 1328767] [NEW] Random PC freezes
From: Alex Shtof, 2014-06-11