← Back to team overview

kernel-packages team mailing list archive

[Bug 1332473] Re: [Dell Inspiron 5547] Unable to suspend with the Intel GPU

 

** Description changed:

  CID: 201401-14542 Dell Inspiron 5547
  
  This system cannot be suspended with the Intel GPU (without fglrx
  installed)
  
  Steps:
  1. Install 14.04 + update (3.13.0-29) boot to desktop.
  2. Suspend this system from power menu
  
  Expected result:
  * Suspend should work.
  
  Actual result:
- * You will see the login screen, and system freezed with fan running at full speed.
+ * You will see the login screen flashes on this system then the display goes black, system freezed with fan running at full speed.
  Caps Lock LED become not responding, the only way to solve this is to hold the power button.
- 
  
  ubuntu@201401-14542:~$ /usr/lib/nux/unity_support_test -c -p
  OpenGL vendor string:   Intel Open Source Technology Center
- OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile 
+ OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile
  OpenGL version string:  3.0 Mesa 10.1.3
  
  Not software rendered:    yes
  Not blacklisted:          yes
  GLX fbconfig:             yes
  GLX texture from pixmap:  yes
  GL npot or rect textures: yes
  
  Compiz supported:         yes
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  ubuntu     1655 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  ubuntu     1655 F.... pulseaudio
  CRDA:
-  country TW:
-  	(2402 - 2472 @ 40), (3, 27)
-  	(5270 - 5330 @ 40), (3, 17), DFS
-  	(5735 - 5815 @ 40), (3, 30)
+  country TW:
+   (2402 - 2472 @ 40), (3, 27)
+   (5270 - 5330 @ 40), (3, 17), DFS
+   (5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  CurrentDmesg:
-  [   20.711747] init: plymouth-upstart-bridge main process ended, respawning
-  [   20.730872] init: plymouth-upstart-bridge main process ended, respawning
-  [   44.738807] type=1400 audit(1403256437.324:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2074 comm="apparmor_parser"
-  [   44.738812] type=1400 audit(1403256437.324:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
-  [   44.739069] type=1400 audit(1403256437.324:76): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
+  [   20.711747] init: plymouth-upstart-bridge main process ended, respawning
+  [   20.730872] init: plymouth-upstart-bridge main process ended, respawning
+  [   44.738807] type=1400 audit(1403256437.324:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2074 comm="apparmor_parser"
+  [   44.738812] type=1400 audit(1403256437.324:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
+  [   44.739069] type=1400 audit(1403256437.324:76): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
  Date: Fri Jun 20 05:27:23 2014
  HibernationDevice: RESUME=UUID=202f89f5-b720-4ad7-b55e-dce344e24df1
  InstallationDate: Installed on 2014-06-20 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7cc3cad1-0797-443f-b3d3-5484a70cc255 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-29-generic N/A
-  linux-backports-modules-3.13.0-29-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X18
  dmi.board.name: 08KNCD
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: X18
  dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn08KNCD:rvrX01:cvnDellInc.:ct8:cvrX18:
  dmi.product.name: Inspiron 5547
  dmi.product.version: X18
  dmi.sys.vendor: Dell Inc.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1332473

Title:
  [Dell Inspiron 5547] Unable to suspend with the Intel GPU

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  CID: 201401-14542 Dell Inspiron 5547

  This system cannot be suspended with the Intel GPU (without fglrx
  installed)

  Steps:
  1. Install 14.04 + update (3.13.0-29) boot to desktop.
  2. Suspend this system from power menu

  Expected result:
  * Suspend should work.

  Actual result:
  * You will see the login screen flashes on this system then the display goes black, system freezed with fan running at full speed.
  Caps Lock LED become not responding, the only way to solve this is to hold the power button.

  ubuntu@201401-14542:~$ /usr/lib/nux/unity_support_test -c -p
  OpenGL vendor string:   Intel Open Source Technology Center
  OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile
  OpenGL version string:  3.0 Mesa 10.1.3

  Not software rendered:    yes
  Not blacklisted:          yes
  GLX fbconfig:             yes
  GLX texture from pixmap:  yes
  GL npot or rect textures: yes

  Compiz supported:         yes

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1655 F.... pulseaudio
  CRDA:
   country TW:
    (2402 - 2472 @ 40), (3, 27)
    (5270 - 5330 @ 40), (3, 17), DFS
    (5735 - 5815 @ 40), (3, 30)
  CurrentDesktop: Unity
  CurrentDmesg:
   [   20.711747] init: plymouth-upstart-bridge main process ended, respawning
   [   20.730872] init: plymouth-upstart-bridge main process ended, respawning
   [   44.738807] type=1400 audit(1403256437.324:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2074 comm="apparmor_parser"
   [   44.738812] type=1400 audit(1403256437.324:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
   [   44.739069] type=1400 audit(1403256437.324:76): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
  Date: Fri Jun 20 05:27:23 2014
  HibernationDevice: RESUME=UUID=202f89f5-b720-4ad7-b55e-dce344e24df1
  InstallationDate: Installed on 2014-06-20 (0 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Inspiron 5547
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7cc3cad1-0797-443f-b3d3-5484a70cc255 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/12/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: X18
  dmi.board.name: 08KNCD
  dmi.board.vendor: Dell Inc.
  dmi.board.version: X01
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: X18
  dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn08KNCD:rvrX01:cvnDellInc.:ct8:cvrX18:
  dmi.product.name: Inspiron 5547
  dmi.product.version: X18
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1332473/+subscriptions


References