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Message #67729
[Bug 1332473] Re: [Dell Inspiron 5547] Unable to suspend with the Intel GPU
** Description changed:
CID: 201401-14542 Dell Inspiron 5547
This system cannot be suspended with the Intel GPU (without fglrx
installed)
Steps:
1. Install 14.04 + update (3.13.0-29) boot to desktop.
2. Suspend this system from power menu
Expected result:
* Suspend should work.
Actual result:
- * You will see the login screen, and system freezed with fan running at full speed.
+ * You will see the login screen flashes on this system then the display goes black, system freezed with fan running at full speed.
Caps Lock LED become not responding, the only way to solve this is to hold the power button.
-
ubuntu@201401-14542:~$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: Intel Open Source Technology Center
- OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile
+ OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile
OpenGL version string: 3.0 Mesa 10.1.3
Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
Compiz supported: yes
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: ubuntu 1655 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: ubuntu 1655 F.... pulseaudio
CRDA:
- country TW:
- (2402 - 2472 @ 40), (3, 27)
- (5270 - 5330 @ 40), (3, 17), DFS
- (5735 - 5815 @ 40), (3, 30)
+ country TW:
+ (2402 - 2472 @ 40), (3, 27)
+ (5270 - 5330 @ 40), (3, 17), DFS
+ (5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
CurrentDmesg:
- [ 20.711747] init: plymouth-upstart-bridge main process ended, respawning
- [ 20.730872] init: plymouth-upstart-bridge main process ended, respawning
- [ 44.738807] type=1400 audit(1403256437.324:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2074 comm="apparmor_parser"
- [ 44.738812] type=1400 audit(1403256437.324:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
- [ 44.739069] type=1400 audit(1403256437.324:76): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
+ [ 20.711747] init: plymouth-upstart-bridge main process ended, respawning
+ [ 20.730872] init: plymouth-upstart-bridge main process ended, respawning
+ [ 44.738807] type=1400 audit(1403256437.324:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2074 comm="apparmor_parser"
+ [ 44.738812] type=1400 audit(1403256437.324:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
+ [ 44.739069] type=1400 audit(1403256437.324:76): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
Date: Fri Jun 20 05:27:23 2014
HibernationDevice: RESUME=UUID=202f89f5-b720-4ad7-b55e-dce344e24df1
InstallationDate: Installed on 2014-06-20 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7cc3cad1-0797-443f-b3d3-5484a70cc255 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-29-generic N/A
- linux-backports-modules-3.13.0-29-generic N/A
- linux-firmware 1.127.2
+ linux-restricted-modules-3.13.0-29-generic N/A
+ linux-backports-modules-3.13.0-29-generic N/A
+ linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X18
dmi.board.name: 08KNCD
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X18
dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn08KNCD:rvrX01:cvnDellInc.:ct8:cvrX18:
dmi.product.name: Inspiron 5547
dmi.product.version: X18
dmi.sys.vendor: Dell Inc.
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1332473
Title:
[Dell Inspiron 5547] Unable to suspend with the Intel GPU
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
CID: 201401-14542 Dell Inspiron 5547
This system cannot be suspended with the Intel GPU (without fglrx
installed)
Steps:
1. Install 14.04 + update (3.13.0-29) boot to desktop.
2. Suspend this system from power menu
Expected result:
* Suspend should work.
Actual result:
* You will see the login screen flashes on this system then the display goes black, system freezed with fan running at full speed.
Caps Lock LED become not responding, the only way to solve this is to hold the power button.
ubuntu@201401-14542:~$ /usr/lib/nux/unity_support_test -c -p
OpenGL vendor string: Intel Open Source Technology Center
OpenGL renderer string: Mesa DRI Intel(R) Haswell Mobile
OpenGL version string: 3.0 Mesa 10.1.3
Not software rendered: yes
Not blacklisted: yes
GLX fbconfig: yes
GLX texture from pixmap: yes
GL npot or rect textures: yes
Compiz supported: yes
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: ubuntu 1655 F.... pulseaudio
CRDA:
country TW:
(2402 - 2472 @ 40), (3, 27)
(5270 - 5330 @ 40), (3, 17), DFS
(5735 - 5815 @ 40), (3, 30)
CurrentDesktop: Unity
CurrentDmesg:
[ 20.711747] init: plymouth-upstart-bridge main process ended, respawning
[ 20.730872] init: plymouth-upstart-bridge main process ended, respawning
[ 44.738807] type=1400 audit(1403256437.324:74): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/lib/cups/backend/cups-pdf" pid=2074 comm="apparmor_parser"
[ 44.738812] type=1400 audit(1403256437.324:75): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
[ 44.739069] type=1400 audit(1403256437.324:76): apparmor="STATUS" operation="profile_replace" profile="unconfined" name="/usr/sbin/cupsd" pid=2074 comm="apparmor_parser"
Date: Fri Jun 20 05:27:23 2014
HibernationDevice: RESUME=UUID=202f89f5-b720-4ad7-b55e-dce344e24df1
InstallationDate: Installed on 2014-06-20 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Inspiron 5547
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=7cc3cad1-0797-443f-b3d3-5484a70cc255 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 02/12/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X18
dmi.board.name: 08KNCD
dmi.board.vendor: Dell Inc.
dmi.board.version: X01
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: X18
dmi.modalias: dmi:bvnDellInc.:bvrX18:bd02/12/2014:svnDellInc.:pnInspiron5547:pvrX18:rvnDellInc.:rn08KNCD:rvrX01:cvnDellInc.:ct8:cvrX18:
dmi.product.name: Inspiron 5547
dmi.product.version: X18
dmi.sys.vendor: Dell Inc.
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References