kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Atul, thank you for reporting this and helping make Ubuntu better. As per http://www.dell.com/support/home/us/en/19/product-support/product/studio-1458/drivers an update to your BIOS is available (A07). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Description changed:

- Hi,
- 
- As suggested in bug:
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938 - I am
- filing a new bug with the same problem. The laptop wakes up from suspend
- with a black screen i.e. screen not turned ON. The keyboard and mouse
- seems to be responsive as backlit turns ON if I click any key or touch
- track pad. I have tries every trick on internet but nothing seems to
- work.
- 
- Atul
+ The laptop wakes up from suspend with a black screen i.e. screen not
+ turned ON. The keyboard and mouse seems to be responsive as backlit
+ turns ON if I click any key or touch track pad.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  atul       2085 F.... pulseaudio
-  /dev/snd/controlC0:  atul       2085 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  atul       2085 F.... pulseaudio
+  /dev/snd/controlC0:  atul       2085 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jun 20 22:55:37 2014
  HibernationDevice: RESUME=UUID=15f965f3-ae06-4b09-a249-61c32e50481e
  InstallationDate: Installed on 2014-04-19 (62 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Studio 1458
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=12be9505-0800-40e5-8928-e60118a8f0c2 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-29-generic N/A
-  linux-backports-modules-3.13.0-29-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0VF0FR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A06
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/27/2010:svnDellInc.:pnStudio1458:pvrA06:rvnDellInc.:rn0VF0FR:rvrA06:cvnDellInc.:ct8:cvrA06:
  dmi.product.name: Studio 1458
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

** Tags added: bios-outdated-a07

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Black (off) screen after waking from suspend
+ [Dell Studio 1458] Black (off) screen after waking from suspend

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1332764

Title:
  [Dell Studio 1458] Black (off) screen after waking from suspend

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The laptop wakes up from suspend with a black screen i.e. screen not
  turned ON. The keyboard and mouse seems to be responsive as backlit
  turns ON if I click any key or touch track pad.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  atul       2085 F.... pulseaudio
   /dev/snd/controlC0:  atul       2085 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jun 20 22:55:37 2014
  HibernationDevice: RESUME=UUID=15f965f3-ae06-4b09-a249-61c32e50481e
  InstallationDate: Installed on 2014-04-19 (62 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Studio 1458
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=12be9505-0800-40e5-8928-e60118a8f0c2 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0VF0FR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A06
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/27/2010:svnDellInc.:pnStudio1458:pvrA06:rvnDellInc.:rn0VF0FR:rvrA06:cvnDellInc.:ct8:cvrA06:
  dmi.product.name: Studio 1458
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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