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[Bug 1332764] [NEW] Black (off) screen after waking from suspend

 

Public bug reported:

Hi,

As suggested in bug:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938 - I am
filing a new bug with the same problem. The laptop wakes up from suspend
with a black screen i.e. screen not turned ON. The keyboard and mouse
seems to be responsive as backlit turns ON if I click any key or touch
track pad. I have tries every trick on internet but nothing seems to
work.

Atul

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  atul       2085 F.... pulseaudio
 /dev/snd/controlC0:  atul       2085 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jun 20 22:55:37 2014
HibernationDevice: RESUME=UUID=15f965f3-ae06-4b09-a249-61c32e50481e
InstallationDate: Installed on 2014-04-19 (62 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Dell Inc. Studio 1458
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=12be9505-0800-40e5-8928-e60118a8f0c2 ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/27/2010
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A06
dmi.board.name: 0VF0FR
dmi.board.vendor: Dell Inc.
dmi.board.version: A06
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: A06
dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/27/2010:svnDellInc.:pnStudio1458:pvrA06:rvnDellInc.:rn0VF0FR:rvrA06:cvnDellInc.:ct8:cvrA06:
dmi.product.name: Studio 1458
dmi.product.version: A06
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

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https://bugs.launchpad.net/bugs/1332764

Title:
  Black (off) screen after waking from suspend

Status in “linux” package in Ubuntu:
  New

Bug description:
  Hi,

  As suggested in bug:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283938 - I am
  filing a new bug with the same problem. The laptop wakes up from
  suspend with a black screen i.e. screen not turned ON. The keyboard
  and mouse seems to be responsive as backlit turns ON if I click any
  key or touch track pad. I have tries every trick on internet but
  nothing seems to work.

  Atul

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  atul       2085 F.... pulseaudio
   /dev/snd/controlC0:  atul       2085 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Jun 20 22:55:37 2014
  HibernationDevice: RESUME=UUID=15f965f3-ae06-4b09-a249-61c32e50481e
  InstallationDate: Installed on 2014-04-19 (62 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Dell Inc. Studio 1458
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic root=UUID=12be9505-0800-40e5-8928-e60118a8f0c2 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/27/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 0VF0FR
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A06
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A06
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd07/27/2010:svnDellInc.:pnStudio1458:pvrA06:rvnDellInc.:rn0VF0FR:rvrA06:cvnDellInc.:ct8:cvrA06:
  dmi.product.name: Studio 1458
  dmi.product.version: A06
  dmi.sys.vendor: Dell Inc.

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