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Message #67856
[Bug 1332615] Re: 'ALPS Touchpad' incorrectly detected as PS/2 mouse in 'Lenovo IdeaPad Flex 14'
Konstantin Gizdov, thank you for reporting this and helping make Ubuntu better. Could you please test the latest upstream kernel available from the very top line at the top of the page (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.16-rc1
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Tags added: latest-bios-8acn30ww
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- 'ALPS Touchpad' incorrectly detected as PS/2 mouse in 'Lenovo IdeaPad Flex 14'
+ [Lenovo IdeaPad Flex 14] ALPS Touchpad incorrectly detected as PS/2 mouse
--
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https://bugs.launchpad.net/bugs/1332615
Title:
[Lenovo IdeaPad Flex 14] ALPS Touchpad incorrectly detected as PS/2
mouse
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Laptop Model: Lenovo IdeaPad Flex 14
Model Name: 20308
Touchpad Manufacturer: ALPS - listed as such in dmesg, not confirmed
and not specified by manufacturer
The touchpad is incorrectly detected by the kernel during Ubuntu 14.04
x64 installation. The touchpad never worked correctly. It is only able
to register button clicks and move the mouse pointer. Scroll, taps,
multitouch, etc are not available and do not show as available option.
"Synclient -l" returns "Couldn't find synaptics properties. No
synaptics driver loaded?" Actually, anywhere I looked, the touchpad is
just listed as a PS/2 Generic Mouse.
I also used dkms to install the extra ALPS v7 kernel module from
he1per/psmouse-dkms-alpsv7 on GitHub. Still, the kernel was not able
to detect the touchpad and enable any of its functions.
I have included the required debug logs in the attached
debug_logs.tar.gz file.
This bug has been confirmed on AskUbuntu by several users and several
unanswered support requests.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: gizdov 2268 F.... pulseaudio
/dev/snd/controlC0: gizdov 2268 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Jun 20 17:23:45 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-06-18 (1 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: LENOVO 20308
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-29-generic N/A
linux-backports-modules-3.13.0-29-generic N/A
linux-firmware 1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/06/2013
dmi.bios.vendor: LENOVO
dmi.bios.version: 8ACN30WW
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Strawberry 4A
dmi.board.vendor: LENOVO
dmi.board.version: 31900058Std
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Lenovo Ideapad Flex 14
dmi.modalias: dmi:bvnLENOVO:bvr8ACN30WW:bd12/06/2013:svnLENOVO:pn20308:pvrLenovoIdeapadFlex14:rvnLENOVO:rnStrawberry4A:rvr31900058Std:cvnLENOVO:ct10:cvrLenovoIdeapadFlex14:
dmi.product.name: 20308
dmi.product.version: Lenovo Ideapad Flex 14
dmi.sys.vendor: LENOVO
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