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[Bug 1332871] [NEW] Wifi drops on Intel Corporation Wireless 7260, on a Dell XPS 9333 when unplugged from charging cable.

 

Public bug reported:

I can't use wifi with my home router (Netwjork 150Mbps) while plugged off from charging cable.
When I am not plugged into the charging cable wifi might work a while but soon the signal will drop into just one bar and network will become unusable. As soon as I plug back the charging cable the signal also comes back and network is usable again.

I think I do not have this problem with ASUS RT-N53  which I have in the
office.

See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1330698

Syslog output when I plug in my charging cable:
http://paste.ubuntu.com/7681576/

Output of sudo lshw -C network: http://paste.ubuntu.com/7681584/

sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date returns:
A04
03/19/2014

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-29-generic 3.13.0-29.53
ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
Uname: Linux 3.13.0-29-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  niko       2331 F.... pulseaudio
 /dev/snd/pcmC1D0p:   niko       2331 F...m pulseaudio
 /dev/snd/controlC0:  niko       2331 F.... pulseaudio
CurrentDesktop: GNOME
Date: Sat Jun 21 22:15:58 2014
HibernationDevice: RESUME=UUID=8b122ffb-2f18-48be-a69d-6d3cebef0f39
InstallationDate: Installed on 2014-04-16 (65 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416)
MachineType: Dell Inc. XPS13 9333
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-29-generic N/A
 linux-backports-modules-3.13.0-29-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/19/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0GFTRT
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/19/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
dmi.product.name: XPS13 9333
dmi.sys.vendor: Dell Inc.

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug trusty

** Description changed:

  I can't use wifi with my home router (Netwjork 150Mbps) while plugged off from charging cable.
- When I am not plugged into a charging cable wifi might work a while but soon the signal will drop into just one bar and network will become unusable. As soon as I plug back the charging cable the signal also comes back and network is usable again.
+ When I am not plugged into the charging cable wifi might work a while but soon the signal will drop into just one bar and network will become unusable. As soon as I plug back the charging cable the signal also comes back and network is usable again.
  
  I think I do not have this problem with ASUS RT-N53  which I have in the
  office.
  
  See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1330698
  
  Syslog output when I plug in my charging cable:
  http://paste.ubuntu.com/7681576/
  
  Output of sudo lshw -C network: http://paste.ubuntu.com/7681584/
  
  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date returns:
  A04
  03/19/2014
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  niko       2331 F.... pulseaudio
-  /dev/snd/pcmC1D0p:   niko       2331 F...m pulseaudio
-  /dev/snd/controlC0:  niko       2331 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  niko       2331 F.... pulseaudio
+  /dev/snd/pcmC1D0p:   niko       2331 F...m pulseaudio
+  /dev/snd/controlC0:  niko       2331 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sat Jun 21 22:15:58 2014
  HibernationDevice: RESUME=UUID=8b122ffb-2f18-48be-a69d-6d3cebef0f39
  InstallationDate: Installed on 2014-04-16 (65 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416)
  MachineType: Dell Inc. XPS13 9333
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-29-generic N/A
-  linux-backports-modules-3.13.0-29-generic  N/A
-  linux-firmware                             1.127.2
+  linux-restricted-modules-3.13.0-29-generic N/A
+  linux-backports-modules-3.13.0-29-generic  N/A
+  linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/19/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/19/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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https://bugs.launchpad.net/bugs/1332871

Title:
  Wifi drops on Intel Corporation Wireless 7260, on a Dell XPS 9333 when
  unplugged from charging cable.

Status in “linux” package in Ubuntu:
  New

Bug description:
  I can't use wifi with my home router (Netwjork 150Mbps) while plugged off from charging cable.
  When I am not plugged into the charging cable wifi might work a while but soon the signal will drop into just one bar and network will become unusable. As soon as I plug back the charging cable the signal also comes back and network is usable again.

  I think I do not have this problem with ASUS RT-N53  which I have in
  the office.

  See https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1330698

  Syslog output when I plug in my charging cable:
  http://paste.ubuntu.com/7681576/

  Output of sudo lshw -C network: http://paste.ubuntu.com/7681584/

  sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date returns:
  A04
  03/19/2014

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  niko       2331 F.... pulseaudio
   /dev/snd/pcmC1D0p:   niko       2331 F...m pulseaudio
   /dev/snd/controlC0:  niko       2331 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Sat Jun 21 22:15:58 2014
  HibernationDevice: RESUME=UUID=8b122ffb-2f18-48be-a69d-6d3cebef0f39
  InstallationDate: Installed on 2014-04-16 (65 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Release amd64 (20140416)
  MachineType: Dell Inc. XPS13 9333
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-29-generic.efi.signed root=/dev/mapper/ubuntu--gnome--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/19/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd03/19/2014:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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