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[Bug 1333697] [NEW] ACER Aspire 5100 laptop Suspend/Resume Failure

 

Public bug reported:

On this old laptop, Ubunutu 14.04 works fine on boot (after making sure
fgrlx drivers are removed).

However after a Suspend/Resume the screen flickers/tears so badly as to make the system unusable.
Note that the problem does not occur with Hibernate/Resume. In fact if I can get the focus into a terminal while the
screen is flickering and do a $ sudo pm_hibernate, the screen will be okay on Resume.

Separately the wifi (b43) vanishes after a Resume, but I'll file a
separate report on that later.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.47
ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.2
Architecture: amd64
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC0:  aaron      1959 F.... pulseaudio
Date: Tue Jun 24 09:15:25 2014
HibernationDevice: RESUME=UUID=2e389861-74ff-4ad0-a5cc-272eef21f8d6
InstallationDate: Installed on 2014-06-21 (3 days ago)
InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140530
Lsusb:
 Bus 001 Device 002: ID 5986:0100 Acer, Inc Orbicam
 Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
 Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
 Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
MachineType: Acer Aspire 5100
PccardctlIdent:
 Socket 0:
   no product info available
PccardctlStatus:
 Socket 0:
   no card
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6990d211-9cd7-4c22-9263-2e3c11e9010a ro radeon.runpm=1 splash quiet
RelatedPackageVersions:
 linux-restricted-modules-3.13.0-24-generic N/A
 linux-backports-modules-3.13.0-24-generic  N/A
 linux-firmware                             1.127.2
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/22/2008
dmi.bios.vendor: Acer
dmi.bios.version: V3.13
dmi.board.name: Navarro
dmi.board.vendor: Acer
dmi.board.version: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnAcer:bvrV3.13:bd08/22/2008:svnAcer:pnAspire5100:pvrV3.13:rvnAcer:rnNavarro:rvrN/A:cvnAcer:ct10:cvrN/A:
dmi.product.name: Aspire 5100
dmi.product.version: V3.13
dmi.sys.vendor: Acer

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: Confirmed


** Tags: amd64 apport-bug qiana third-party-packages trusty

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https://bugs.launchpad.net/bugs/1333697

Title:
  ACER Aspire 5100 laptop Suspend/Resume Failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  On this old laptop, Ubunutu 14.04 works fine on boot (after making
  sure fgrlx drivers are removed).

  However after a Suspend/Resume the screen flickers/tears so badly as to make the system unusable.
  Note that the problem does not occur with Hibernate/Resume. In fact if I can get the focus into a terminal while the
  screen is flickering and do a $ sudo pm_hibernate, the screen will be okay on Resume.

  Separately the wifi (b43) vanishes after a Resume, but I'll file a
  separate report on that later.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.47
  ProcVersionSignature: Ubuntu 3.13.0-24.47-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  aaron      1959 F.... pulseaudio
  Date: Tue Jun 24 09:15:25 2014
  HibernationDevice: RESUME=UUID=2e389861-74ff-4ad0-a5cc-272eef21f8d6
  InstallationDate: Installed on 2014-06-21 (3 days ago)
  InstallationMedia: Linux Mint 17 "Qiana" - Release amd64 20140530
  Lsusb:
   Bus 001 Device 002: ID 5986:0100 Acer, Inc Orbicam
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer Aspire 5100
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=6990d211-9cd7-4c22-9263-2e3c11e9010a ro radeon.runpm=1 splash quiet
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/22/2008
  dmi.bios.vendor: Acer
  dmi.bios.version: V3.13
  dmi.board.name: Navarro
  dmi.board.vendor: Acer
  dmi.board.version: N/A
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAcer:bvrV3.13:bd08/22/2008:svnAcer:pnAspire5100:pvrV3.13:rvnAcer:rnNavarro:rvrN/A:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Aspire 5100
  dmi.product.version: V3.13
  dmi.sys.vendor: Acer

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