← Back to team overview

kernel-packages team mailing list archive

[Bug 1329308] Re: [Asus X550LD] Touchpad and Mouse Pointer not working properly

 

A temporary fix has been reported by Hans and i am attaching his comment
on the other thread. Thanks a lot Hans. I hope we can fix this bug
permanently soon.

-----------
Hi,

Fixing this is non trivial, supporting these new touchpads likely needs
a signicant amount of work (for details see
https://bugzilla.redhat.com/show_bug.cgi?id=1110011 ).

In the mean time, I can provide a workaround which should make the
touchpad work in ps/2 mouse emulation mode (so no 2 finger scrolling,
etc.), and stop it from interfering with an external mouse.

Sounds good? Try booting with "psmouse.proto=bare" on the kernel
cmdline.

See: https://wiki.ubuntu.com/Kernel/KernelBootParameters for how to add
a parameter to the kernel commandline.

Regards,

Hans

** Bug watch added: Red Hat Bugzilla #1110011
   https://bugzilla.redhat.com/show_bug.cgi?id=1110011

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1329308

Title:
  [Asus X550LD] Touchpad and Mouse Pointer not working properly

Status in “linux” package in Ubuntu:
  Triaged

Bug description:
  The touchpad is irresponsive but sometimes just throuws the pointer to
  some edge of sceen if you try to move it. There is no clicking action
  either.

  I am using a usb mouse and it performs as expected ususally. In some
  ocassions the pointer's clicking functionality seems to get stuck at
  some window feature like ( menu bar, content space, some button,
  titile bar etc) . It moves properly but the clicking action is
  performed only in that region and nowhere else on scree. Once that
  area is clicked/right clikd again, it goes back to normal functioning.
  In a few ocassions when I could not detect where it is stuck I had to
  reboot the system and then it worked fine. I have notices that this
  problem generally starts  if I have suspended the system.

  I have tried updating the BIOS to the latest version but it did ot
  have any different effect.

  xinput list output , I have the usb mouse connected:
  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳  USB OPTICAL MOUSE                      	id=11	[slave  pointer  (2)]
  ⎜   ↳ PS/2 Logitech Wheel Mouse               	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Video Bus                               	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ USB2.0 HD UVC WebCam                    	id=10	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-29-generic 3.13.0-29.53
  ProcVersionSignature: Ubuntu 3.13.0-29.53-generic 3.13.11.2
  Uname: Linux 3.13.0-29-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  anubhav    2182 F.... pulseaudio
   /dev/snd/pcmC1D0c:   anubhav    2182 F...m pulseaudio
   /dev/snd/controlC0:  anubhav    2182 F.... pulseaudio
  CRDA:
   country IN:
    (2402 - 2482 @ 40), (N/A, 20)
    (5170 - 5250 @ 40), (N/A, 20)
    (5250 - 5330 @ 40), (N/A, 20), DFS
    (5735 - 5835 @ 40), (N/A, 20)
  CurrentDesktop: Unity
  Date: Thu Jun 12 17:52:42 2014
  HibernationDevice: RESUME=UUID=d226aeba-7c6b-4e70-a2dd-45ab416b92f0
  InstallationDate: Installed on 2014-06-08 (3 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: ASUSTeK COMPUTER INC. X550LD
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-29-generic.efi.signed root=UUID=ef3968ac-19d5-4fce-80e9-376719ca81a6 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-29-generic N/A
   linux-backports-modules-3.13.0-29-generic  N/A
   linux-firmware                             1.127.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/14/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: X550LD.306
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: X550LD
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: ATN12345678901234567
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX550LD.306:bd05/14/2014:svnASUSTeKCOMPUTERINC.:pnX550LD:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX550LD:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: X550LD
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1329308/+subscriptions


References